Summary

Overview

Work History

Education

Skills

Timeline

Trista Belle Keala’oli Silva

Waimānalo ,United States

Summary

Detail-oriented student with experience producing written assignments under tight deadlines and conducting research across a variety of topics. Skilled in clear, engaging writing and effective communication. Eager to contribute to a newsroom environment while building real-world experience and connections.

Overview

years of professional experience

Work History

Site Coordinator / Youth Leader II

YMCA Of Hawaii

Kailua, Hawaii

05.2023 - 01.2026

Encouraged youth to explore talents and interests, and assisted in developing individualized plans to foster personal growth.
Provided guidance and support to youth in developing positive self-image and thriving personal relationships.
Created a safe environment for kids, parents and staff.
Managed sites and schedules for program.
Supervised a team of subcontractors and workers, promoting a culture of safety and productivity on site.

Marketing Intern

Go Mammoth

London, England

01.2023 - 05.2023

Assisted with development of event strategies and tactical plans to promote accomplishment of marketing goals.
Helped with planning and hosting of marketing events.
Collaborated with team members to help expand marketing channels.
Contributed to mock-ups, email campaigns and social media content.
Organized contacts and orchestrated innovative marketing campaigns to boost awareness, engagement and sales.
Shadowed daily activities of office staff to gain understanding of scope of work.

Office Clerk/Student Assistant

Washington Middle School

Honolulu, HI

07.2022 - 12.2022

Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Responded to inquiries from callers seeking information.
Assisted students with homework using curriculum and materials provided by program.
Communicated with parents and teachers regarding student progress and areas of concern.
Motivated students towards learning and studying to build self-confidence and reduce fear of failure.

Guest Advocate

Target

03.2020 - 05.2022

Answered questions about store policies and concerns to support positive customer experiences.
Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Answered customer telephone calls promptly to avoid on-hold wait times.
Fielded customer questions regarding available merchandise, sales, current prices and upcoming company changes.
Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.

Hostess

Uahi Island Grill

05.2021 - 02.2022

Cultivated positive guest relations by managing information and orchestrating speedy seating.
Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
Assigned patrons to tables suitable for needs and restaurant section rotation.
Supported servers, food runners and bussers with keeping dining area ready for every guest.