Trisha Maisuriya
North Harrow,City of London
Summary
Results-driven professional specializing in customer service excellence and follow-up strategies, consistently achieving high satisfaction rates. Experienced in social media management and communication, significantly boosting brand engagement. Strong time management skills and ability to thrive in high-pressure environments, proficient in order processing and cash handling. Comprehensive product knowledge and effective telephonic communication skills enhance customer education and support.
Overview
1
1
year of professional experience
3
3
years of post-secondary education
Work history
Sales agent
Zara
Mumbai, INDIA
2025.01 - 2025.12
- Demonstrated exceptional multitasking abilities to ensure optimal service delivery under pressure.
- Organised promotional events that boosted brand visibility.
- Collaborated with marketing team to develop effective sales strategies.
- Conducted market research identifying new business opportunities.
- Navigated challenging negotiations while maintaining strong client relationships.
- Enhanced sales performance through in-depth knowledge of product range.
- Fostered positive team environment, driving collective success in achieving sales targets.
- Tailored sales pitches to meet individual client needs.
Education
Bachelor of Business Administration - ECONOMICS
D.Y PATIL UNIVERSITY
INDIA 2022.01 - 2024.10
Skills
- Courtesy etiquette
- Proactive follow-up
- Social media engagement
- Time management
- Stress resilience
- Customer education
- Telephonic etiquette
- Patient demeanor
- Effective communication
- Order processing
- Cash handling
- Team leadership
- Product knowledge
Languages
English
Fluent
Timeline
Sales agent
Zara
2025.01 - 2025.12
Bachelor of Business Administration - ECONOMICS
D.Y PATIL UNIVERSITY
2022.01 - 2024.10