Trisha Henson
Daly City,CA
Summary
Hardworking replenishment professional experienced in maintaining presentable, well-stocked sales floors. Skilled in sorting, stacking and organising goods to improve sales opportunities. Motivated to complete tasks quickly for enhanced customer experience. Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.
Overview
2
2
years of professional experience
Work history
Stocker
Travis AFB
Fairfield
2020.02 - 2022.03
- Authorized to work in the US for any employer, 1
- Takes merchandise from the stockroom to the sales floor
- Displays and replenishes merchandise in a neat and presentable fashion in accordance with instructions
- Advises supervisor when damaged/ defective merchandise is found
- May price-mark merchandise, as required
- Moves merchandise to sales floor using hand, roller jack, pallet jack, dolly, or hand truck
- Cleans fixtures and removes boxes, trash, and excess merchandise from the sales floor
- May participate in taking inventory at required intervals
- Performs other related duties as assigned.
Material Handler
The Exchange Travis AFB
Fairfield
2019.10 - 2020.01
- Under general supervision at the main store, performs a variety of tasks related to the fulfillment of online merchandise orders
- Position will use a pc in performance of work to ensure correct shipment, documentation and control of the fulfillment process
- Order selection: print pick tickets daily and retrieves merchandise from the sales floor and/or stockroom areas for customer orders
- The work will include moving merchandise from location to location by hand, dolly, pallet jack, or similar manual equipment
- Packing: prints packing slips and uses cost effective packaging to prevent product damage
- The work will include verification the accuracy of order items prior to leaving the receiving area through a control point to insure merchandise movement is accurate
- Shipping: prints and affixes shipping labels
- The work will include placing packed customer orders in the designated pickup location to ensure daily shipment in a timely manner
- Updates the status of customer orders in appropriate system(s)
- Orders and replenishes packing and shipping supplies as needed to maintain adequate stock
- May assist in the training and development of other associates on the online fulfillment process
- Complies with established safety, security, and fire prevention procedures and directives
- Performs other related duties as assigned
- Actively communicates/promotes the benefits of the in-store credit card to customers in order to drive sales growth and increase customer loyalty.
Picker/Packer/Shipper
Walmart
Fairfield
03 2018 - 12 2018
- Pulls and packs product based on daily orders
- Meets specifics of customer orders in a timely manner
- Keeps products separated, organized and in good rotation
- Monitors product quality frequently, reporting problems to mitigate safety issues
- Operates various pieces of equipment Palletizer, Dolly Loader, Pallet Wrapper
- Reports any mechanical problems
- Utilizes continuous improvement mindset and assists in identifying opportunities to improve processes
- Follows good manufacturing practices and required work safe practices
- Maintains a clean, sanitary, and safe work area
- Performs other duties as assigned.
Education
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Fairfield High School
Skills
- Packing
- Pallet Jack
- Picker Packer
- Shipping
- Shipping Receiving
- Warehouse Associate
- Assessments
- Customer Focus & Orientation — Proficient
- June 2020
- Responding to customer situations with sensitivity
- Shipment tracking
- Product displays
- Shipping handling
- Stockroom procedures
- Product shelving
- Cleaning procedures
- Adaptive team player
Timeline
Stocker
Travis AFB
2020.02 - 2022.03
Material Handler
The Exchange Travis AFB
2019.10 - 2020.01
Picker/Packer/Shipper
Walmart
03 2018 - 12 2018
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Fairfield High School