Trinity White
Sutton in Ashfield
Summary
Proactive and detail-oriented professional with expertise in written and verbal communication, phone etiquette, and proficiency in Microsoft Office Suite. Maintains a high level of confidentiality at all times, with the ability to manage time effectively and solve problems intuitively. Capable of working independently and as part of a team, with a focus on prioritisation and a keen eye for attention to detail.
Overview
8
8
years of professional experience
Work history
People Administrator
Eurocell
South Normanton, Derbyshire
2025.11 - Current
- Managed all administrative aspects of the employee lifecycle, including creating and issuing contracts, changes to contracts, employee benefits, and leavers.
- Prioritised and managed high volumes of work with quality and accuracy.
- Responded to general HR system enquiries facilitating open communication channels for employees, enhancing overall satisfaction.
- Prepared relevant HR data reports as required by senior management team.
- Maintained accurate personnel records with diligent attention to detail.
People Services Administrator
Frasers Group
Shirebrook
2023.07 - 2025.10
- Processed employee change of details and leaver forms promptly to keep records accurate.
- Checked right to work documents and prepared contracts using iTrent for onboarding support.
- Updated HR systems and iTrent processes to maintain accurate employee data.
- Managed family friendly, maternity and paternity leave procedures to follow company policies.
- Provided ad-hoc administrative support to the wider People team.
- Gathered and processed employee subject access requests to meet GDPR standards.
Project Administrator
Frasers Group
Shirebrook
2023.01 - 2023.06
- Plan meetings between key stakeholders by identifying its purpose and producing agendas. Planning suitable locations to hold meetings.
- Filing and keeping documents in suitable locations within the shared computer system and enable permitted members access.
- Collecting data and analysing information from different sources to produce detailed reports.
- Managed purchase orders to ensure timely delivery of goods and services.
Senior Customer Service Advisor
Frasers Group
Shirebrook
2020.11 - 2022.12
- Own customer issues at first contact and resolve or defuse conflicts.
- Handled escalated complaints by diagnosing root problems and dissolving tensions resulting in improved customer relationships.
- Review performance against business objectives to drive regular learning and updates.
Front of House Team Member
KFC
Sutton in Ashfield
2018.06 - 2020.10
- Welcome guests and explain current restaurant offers to improve visits.
- Follow food safety procedures while keeping restaurant areas clean.
- Process cash and card payments while taking customer orders.
- Prepare orders quickly and accurately, serving customers on time.
Beauty Therapist
Beauty Temple
Nottingham
2019.06 - 2020.08
- Complete consultations to assess client needs and recommend appropriate treatments.
- Perform a range of services including facial massage, full body Swedish massage, manicures including the Gel Bottle, pedicures, eyebrow waxing and tinting.
- Maintain a clean and safe environment, making sure to adhere to all health and safety regulations keeping the salon clean and tools sanitised.
- Promote the latest suitable products and treatments to encourage clientele return.
- Provided exceptional customer service, ensuring repeat client bookings.
Education
Pass - English, Maths and Science
Vision Studio School
MansfieldLevel 3 Diploma - Beauty and Spa Therapy with City and Guilds
Vision West Nottinghamshire College
MansfieldNVQ Level 3 - Human Resources
CMS Vocational Training LTD
Nottingham 04/2026 -
Skills
- Written and verbal communication
- Phone etiquette
- Purchase ordering systems
- Microsoft office suite proficiency
- iTrent system
- Kronos system
- People XD system
- Discretion and confidentiality
- Time management
- Attention to detail
- Problem solving
- Teamwork
- Intuition
- Reporting and documentation
- Organization and prioritization
- Record keeping
Affiliations
- Reading
- Travelling
- Baking
Personal Information
References
References available upon request.
Timeline
People Administrator
Eurocell
2025.11 - Current
People Services Administrator
Frasers Group
2023.07 - 2025.10
Project Administrator
Frasers Group
2023.01 - 2023.06
Senior Customer Service Advisor
Frasers Group
2020.11 - 2022.12
Beauty Therapist
Beauty Temple
2019.06 - 2020.08
Front of House Team Member
KFC
2018.06 - 2020.10
NVQ Level 3 - Human Resources
CMS Vocational Training LTD
04/2026 -
Level 3 Diploma - Beauty and Spa Therapy with City and Guilds
Vision West Nottinghamshire College
Pass - English, Maths and Science
Vision Studio School