Trinity Seaman
Rugby ,Warwickshire
Summary
Ambitious and customer-focused Business Management graduate with a 2:1 degree from Manchester Metropolitan University. Experienced in high-volume retail and hospitality settings, with a proven ability to drive sales, build strong client relationships, and deliver results. Known for excellent communication, resilience, and a natural aptitude for understanding customer needs—ready to excel in a fast-paced sales environment.
Overview
6
6
years of professional experience
Work history
Barista
Costa
2024.09 - 2025.07
- Delivered high-quality customer service in a fast-paced environment, promoting seasonal items and loyalty programs.
- Built lasting customer relationships, demonstrating an ability to drive repeat business.
- Mentored new team members, improving store performance and service consistency.
Barista
Starbucks
2022.06 - 2022.07
- Promoted new products and effectively upsold complementary items to increase customer spend.
- Ensured smooth day-to-day operations including stock checks, cleanliness, and team coordination.
Retail Assistant
Iceland
2020.09 - 2021.09
- Managed customer-facing transactions and advised customers on seasonal promotions.
- Maintained product displays and ensured timely stock replenishment for maximum visual appeal.
Waitress & Bar Staff
The Old Lion
2020.09 - 2020.11
- Provided engaging service with a personal touch, encouraging return visits.
- Promoted specials and upsold menu items through effective communication.
Barista
Insomnia Coffee Company
2019.11 - 2020.06
- Focused on customer experience, supporting store loyalty through friendly and responsive service.
- Contributed to team success by closing shifts efficiently and training junior staff.
Waitress
Rebecca’s Kitchen, Malt Kiln Farm Shop
2019.06 - 2019.11
- Delivered exceptional table service while handling customer queries and complaints professionally.
Education
BSc - Business Management
Manchester Metropolitan University
Manchester 09/2021 - 07/2024
A-Levels -
Princethorpe College
Rugby, Warwickshire 09/2019 - 08/2021
GCSEs -
Princethorpe College
Rugby, Warwickshire 09/2017 - 08/2019
Skills
- Sales & Product Promotion
- Customer Engagement
- Communication
- Team Collaboration
- Multitasking Proficiency
- Upselling
- Adaptability
Websites
Affiliations
- Music enthusiast and record collector
- Reading books
- Outdoor walks with my dog
- Baking bread, pastries and cakes
Accomplishments
- I was awarded a scholarship to the London Institute of Banking & Finance (LIBF) for achieving an A in Finance.
- There was a mock assessment centre hosted by my university where I was acknowledged as a stand out candidate by one of the employers who attended.
- I completed a RISE course at my university about the importance of sustainability in modern business practices.
Volunteering & Leadership
Volunteer Tour Guide | National Trust, Charlecote Park
- Delivered guided tours, enhancing visitor engagement and developing public speaking skills.
Subject Ambassador - Business | Princethorpe College
- Led student engagement for business subject; presented to peers and supported teacher initiatives.
Community Sustainability Project | Manchester Metropolitan University
- Developed a green community garden with a local social enterprise, showcasing ethical business insight and teamwork.
Consultancy Course Project | Manchester Metropolitan University
- Collaborated on client consultancy projects, applying business strategy and sales planning in real-world scenarios
References
References available upon request.
Timeline
Barista
Costa
2024.09 - 2025.07
Barista
Starbucks
2022.06 - 2022.07
Retail Assistant
Iceland
2020.09 - 2021.09
Waitress & Bar Staff
The Old Lion
2020.09 - 2020.11
Barista
Insomnia Coffee Company
2019.11 - 2020.06
Waitress
Rebecca’s Kitchen, Malt Kiln Farm Shop
2019.06 - 2019.11
BSc - Business Management
Manchester Metropolitan University
09/2021 - 07/2024
A-Levels -
Princethorpe College
09/2019 - 08/2021
GCSEs -
Princethorpe College
09/2017 - 08/2019