Trinity Booth
Bolton,Manchester
Summary
Proficiency in customer service, hospitality, and team collaboration. Skilled at handling customer queries, resolving conflicts, upselling, and maintaining high standards of service and cleanliness. Thrives in fast-paced environments, applying teamwork, communication, and problem-solving skills. Committed to continuous learning. In my free time, I practice MMA and train at the gym.
Overview
4
4
years of professional experience
1
1
Certification
Work history
iOS Software Engineering Intern
Roku
Manchester
05.2025 - 08.2025
- Developed new features for the Roku iOS app (over 776K daily users) using Swift.
- Built a reusable sticky banner module in SwiftUI, integrated via CocoaPods & SPM.
- Collaborated on UI changes by bridging SwiftUI with UIKit.
- Used GitLab for version control and Jira for ticket tracking.
- Participated in agile sprints with daily stand-ups.
Front of House Waiter
Pieminister
Manchester
11.2024 - 05.2025
- Delivered excellent customer service and encouraged tips.
- Operated POS systems and handled cash transactions.
- Boosted sales by promoting offers and effectively upselling products.
- Ensured clear communication of dietary requirements and orders to kitchen staff.
- Upheld strict hygiene and cleanliness standards across restaurant, bar, and kitchen.
- Mixed and served cocktails and pints quickly and efficiently.
Retail Assistant
The Manchester Shop, Afflecks
Manchester
11.2023 - 08.2024
- Restocked and organised displays to drive customer interest.
- Maintained a clean, tidy shop environment.
- Handled customer queries and resolved complaints professionally.
- Operated POS system and till, handling cash accurately.
- Assisted with promotions and encouraged sales through upselling.
Bartender
Thorley Taverns
Margate, Kent
05.2021 - 09.2023
- Served cocktails and pints efficiently.
- Changed barrels and kept bar restocked.
- Handled customer queries and resolved conflicts calmly.
- Maintained cleanliness of the pub, including bar, toilets, and bins.
- Built rapport with customers by maintaining a friendly and approachable attitude.
Education
Bachelor of Science - BSc (Hons) Software Engineering
University of Salford
Access Course - Business Management
New College Swindon
Diploma - Sports Science
Canterbury College
Skills
- Software development
- Agile scrum workflow
- Customer service
- Team collaboration
- Agile methodologies
- Conflict resolution
- Cash handling
- Object-Oriented programming
- Team player
- Continuous learning
Certification
Java bootcamp course at Northcoders - Mobile development on Android
- Used Android Studio and Java over 3 month course to create a backend API and full-stack Java events-management app as a group project.
- Collaborated closely with team members, applying agile practices to plan, develop, and deliver a functional application.
Timeline
iOS Software Engineering Intern
Roku
05.2025 - 08.2025
Front of House Waiter
Pieminister
11.2024 - 05.2025
Retail Assistant
The Manchester Shop, Afflecks
11.2023 - 08.2024
Bartender
Thorley Taverns
05.2021 - 09.2023
Bachelor of Science - BSc (Hons) Software Engineering
University of Salford
Access Course - Business Management
New College Swindon
Diploma - Sports Science
Canterbury College
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