Tricia Mushiso
London
Summary
Curious, creative, and passionate about communications, I love telling stories that connect people with ideas.
Over the past few years, I’ve worked across marketing, customer engagement, and Tech Sales, combining a genuine interest in technology with a focus on thoughtful, well-executed communication. I’m at my best when juggling projects, collaborating with others, and
finding simple ways to explain complex ideas.
Whether I’m writing copy, analysing campaign data, or brainstorming fresh angles, I bring energy, empathy, and a drive to make things happen.
Overview
5
5
years of professional experience
5
5
years of post-secondary education
Work history
Enterprise Sales Development Representative (SDR)
Monte Carlo Data
London
04.2025 - 11.2025
- Drive new enterprise pipeline through targeted outbound prospecting and creative outreach campaigns.
- Identify, engage, and secure meetings with key decision-makers across industries, including technology, finance, and media.
- Collaborate closely with Account Executives to qualify leads and convert high-value opportunities into successful deals.
- Generated enterprise wins with organisations such as The Telegraph, Mercuria, Allianz, and Betano.
- Partnered with marketing to host at Trade shows and Summits.
Customer Success and Marketing Executive
Goldster
London
07.2022 - 03.2025
- Managed content and communication across email, social, and live events, helping the platform grow and keep members engaged.
- Designed and scheduled creative assets that helped double engagement within six months.
- Supported campaign planning using data insights from HubSpot and Power BI.
- Built strong relationships with community members, VIP guests, tutors and board members to ensure consistent operations and communications.
- Goldster is a digital wellbeing and HealthTech platform connecting senior citizens to expert-led fitness classes, hobbies and communities.
Customer Service Executive
Lulu Guinness
London
05.2021 - 10.2021
- Helped improve the customer journey by responding to queries with empathy and attention to detail.
- Worked with the marketing team on email and social media content that reflected the brand’s personality.
- Gathered customer insights that directly informed product and campaign improvements.
Communications Intern
Fantasy Wings Aviation Programme
09.2020 - 08.2021
- Assisted in planning events and producing content to promote diversity within aviation.
- Collaborated with professionals across the industry and shared stories through LinkedIn and community newsletters.
- Gained valuable early experience in public speaking, content writing, and event coordination.
Education
MA - Public Relations and Corporate Communications
Kingston University
01.2021 - 01.2023
BA - Economics and Business Management
Nottingham Trent University
01.2018 - 01.2021
Skills
- Content writing
- Campaign coordination
- Community engagement
- HubSpot
- Canva
- Power BI
- Asana
- Social media strategy
- Copywriting
- Territory management
- Event support
- Media awareness
- Stakeholder communication
- Prospecting & Lead Generation
- B2B Outreach
- Sales cycle understanding
- Knowledge of saas products
- Technical sales expertise
- Product knowledge mastery
- Salesforce
- Outreach
- Sales Nav
Affiliations
- Charity
- Event planning
Timeline
Enterprise Sales Development Representative (SDR)
Monte Carlo Data
04.2025 - 11.2025
Customer Success and Marketing Executive
Goldster
07.2022 - 03.2025
Customer Service Executive
Lulu Guinness
05.2021 - 10.2021
MA - Public Relations and Corporate Communications
Kingston University
01.2021 - 01.2023
Communications Intern
Fantasy Wings Aviation Programme
09.2020 - 08.2021
BA - Economics and Business Management
Nottingham Trent University
01.2018 - 01.2021