TREYA MOTHILAL

• Received and inspected incoming shipments, recording inventory transactions with RF scanners to maintain accurate records
• Showcased product features and benefits to drive sales
• Provided helpful, attentive sales support to generate positive customer feedback
• Liaised with customers to determine needs, provide recommendations and upsell services
• Maintained, clean, presentable and stunning product displays by conducting routine visual merchandising tasks and deep cleans
• Promoted special offers and loyalty programme with upselling skills
• Performed closing duties such as cleaning windows and floors, securing shop premises and cashing-up tills
• Kept up-to-date on available inventory and new stock lines to efficiently answer customer questions regarding purchasing options
• Explained products' benefits and value, engaging customers in new stock to drive sales
• Kept sufficient inventory supply and stock on shelves and in storerooms
• Managed transactions with high accuracy to achieve smooth till reconciliations
• Maintained excellent visual merchandising standards by routinely cleaning and organising window and point of sale (POS) displays
• Promoted sales and special offers for discounts and merchandise options
• Processed multiple daily stock deliveries to maintain accurate order numbers and inventory records
• Addressed and resolved complex customer complaints in calm, efficient and friendly manner
• Opened new merchandise boxes and stocked sales floor racks and shelves with latest items
• Processed cash and card payments during busy shopping periods to minimise customer waiting times
• Organised front-end and window displays, applying merchandising standards to enhance shopping experiences

• Event planning and coordination
• Team supervision
• Brand representation
• Guest engagement
• Logistics management
• Crisis management
• Post event reporting
• Building relationships with businesses that were hosted

• Processed customer orders and returns, ensuring customer satisfaction and timely delivery
• Handled customer enquiries and complaints in a professional and timely manner, increasing customer satisfaction scores
• Developed and implemented promotional campaigns to increase customer engagement

GCSE ART

GCSE Design Technology

GCSE Maths

GCSE Higher English

• Completed Duke of Edinburgh award Bronze Qualification
• Completed Duke of Edinburgh award Silver Qualification

In my Business Management International Foundation Programme, I gained essential knowledge in areas like marketing, finance, leadership, and organizational behavior, which provided me with a strong foundation in business principles. This program helped me develop critical thinking and problem-solving skills, making me more adaptable in university and equipping me to tackle complex business challenges. The practical insights I gained from case studies and real-world scenarios have been invaluable in my academic journey, allowing me to excel in my university courses. Moving forward, these skills will be crucial in my career, enabling me to navigate the business world with confidence and pursue leadership roles in the industry.

In the Photography International Foundation Programme, I developed a well-rounded skill set by covering various fields of photography, including portrait, landscape, and commercial photography. I gained proficiency in using tools like Adobe Photoshop and Lightroom for editing and post-processing, mastering techniques to enhance and perfect images. This program taught me not only the technical aspects of photography, such as camera operation, lighting, and composition, but also the creative skills necessary for storytelling through images. These experiences and tools will be invaluable as I pursue a future in photography, allowing me to adapt to different genres and deliver professional-quality work in any setting.

During my three years pursuing a BSc in Fashion Marketing, I have gained a well-rounded understanding of key industry areas, including international marketing, digital marketing, SEO tools, consultancy, buying, and research. I have explored how global market trends, cultural influences, and consumer behavior shape international marketing strategies, enabling brands to expand effectively. In digital marketing, I have developed expertise in social media management, content creation, paid advertising, and analytics to drive brand engagement and conversions. My knowledge of SEO tools, including keyword research, on-page and off-page optimisation, and performance tracking, has equipped me to enhance online visibility. Through consultancy projects, I have worked on real-world business challenges, offering strategic recommendations to improve brand positioning and customer experience. My understanding of fashion buying, from trend forecasting and supplier negotiations to merchandising strategies, has strengthened my commercial awareness. Additionally, my research skills in consumer insights, market analysis, and competitor benchmarking allow me to make data-driven decisions. These experiences have prepared me to contribute effectively to the fashion industry, combining creativity with analytical thinking to drive business success in a competitive, ever-evolving landscape.