TREVOR EDWARD GLOVER

Work History

Mitie

London

08.2023 - 10.2024

Minimised wastage by promoting appropriate use of equipment and materials.
Provided training for new staff members to ensure quality service delivery.
Upheld company reputation by effectively handling customer complaints and queries related to cleanliness issues.
Coordinated staff rotas to build hardworking teams, strategically delegating tasks to maximise efficiency.
Looked for ways to increase quality of cleaning services.
Evaluated employees regularly to assess performance and provide feedback.
Promoted health and safety policies among staff leading to reduced workplace accidents.
Guided staff to handle chemical solutions in line with COSHH.
Followed environmental regulations in waste disposal activities for safer surroundings.
Used excellent problem-solving skills to quickly resolve issues.

Healthnet Hospital

Accra, Ghana

09.2010 - 01.2011

Ensured infection control by sanitizing high-touch surfaces to prevent the spread of infections.
Handled waste management by properly disposing of medical and hazardous waste.
Maintained clean environments by regularly cleaning floors and public spaces.
Took on additional responsibilities during staff shortages demonstrating flexibility and commitment.
Scrubbed and sanitised toilets, sinks and kitchen fixtures for high quality finish.
Ensured customer satisfaction by addressing specific requests or concerns promptly.

Avenida Hotel,

Accra, Ghana

02.2008 - 12.2009

Managed rubbish removal efficiently, ensuring waste was properly sorted for recycling or disposal.
Performed routine checks on cleaning supplies inventory to avoid running out of key items.
Assisted with seasonal deep cleans, contributing towards a fresher environment after periods of heavy use.
Took on additional responsibilities during staff shortages demonstrating flexibility and commitment.
ensured thorough room cleaning and maintenance by changing linens, making beds, and sanitizing bathrooms to uphold the hotel's standards.
I restocked supplies like toiletries, towels, and bedding in guest rooms and public areas to keep them fully equipped.
I inspected rooms after cleaning to confirm they were properly maintained, checking for any damages or missing items. I handled guest requests promptly, providing additional services or amenities such as extra towels or cleaning upon request.

Anelda Cleaning Services,

Accra, Ghana

01.2000 - 04.2002

I ensured the cleanliness and sanitization of various surfaces, including floors, windows, and furniture, removing dirt, dust, and grime.
I managed waste disposal by emptying trash bins, recycling containers, and replacing liners, ensuring proper waste handling according to local regulations.
I cleaned and sanitized restrooms, including toilets, sinks, and mirrors, and restocked essential supplies such as toilet paper and soap.
I performed floor care duties, including vacuuming, mopping, and sweeping, as well as polishing and waxing floors where necessary.
I maintained cleaning equipment, ensuring that tools like vacuums and mops were in proper working condition and reported any malfunctions to management