Trevor Nwagu

SOC Analyst

Amazon UK Limited

Warrington

09.2019 - Current

Security Event Monitoring and Analysis : Monitored and analyzed security events and alerts from diverse sources, including SIEM software, network and host-based intrusion detection systems, firewall logs, system logs (Windows and Unix), and databases.
Threat Identification and Escalation : Separated true threats from false positives using network and log analysis techniques and escalated possible intrusions and attacks.
Incident Handling and Documentation : Initiated tickets, meticulously documented incidents, and escalated complex issues to higher-level security analysts.
Customer Engagement and Support : Regularly communicated with customer IT teams to inform them of issues, assisted in remediation efforts, and ensured the uninterrupted operation of their business.
Triage and Risk Assessment : Performed triage of incoming issues, assessed their priority, and determined potential risks to facilitate effective response.
Monitoring System Deployment : Collaborated with customers to deploy hardware and software monitoring systems, ensuring comprehensive threat detection and protection.
Threat Landscape Awareness : Maintained a strong awareness of the current threat landscape, staying updated on emerging cyber threats and vulnerabilities.
Conduct a forensic analysis on security incidents, determining the root cause and impact.
Collaborate with internal teams to develop and implement incident mitigation, and remediation strategies.
Participate in an on-call rotation for high-priority security investigations.
Created detailed reports outlining the findings of investigations into security events or incidents.
Audited networks and security systems to identify vulnerabilities.