Customer-focused bar professional with conversational skills, drinks knowledge and dedication to guest safety. History of keeping bar profitable and fun place for customers.
Overview
2
2
years of professional experience
4
4
years of post-secondary education
Work History
Bar owner&bartender
1994 Bar
Beijing, China
10.2021 - 08.2023
Planned staffing levels based on evolving service demands.
Optimised customer experience by implementing exemplary service standards.
Sourced products locally for improved cost-efficiency and sustainability.
Developed menus with strict cost controls to maximise restaurant profits.
Applied expertise to pour, mix and serve wide variety of drinks in line with customer's expectations.
Education
Master of Science - Social Media and Management
University of York
York
09.2023 -
Bachelor of Arts - Literature
University of Yantai
China
09.2017 - 06.2021
Skills
Whiskey taster qualified
Multilingual like English, Chinese& Japanese
Customer-focused
Social media marketing
Communication skills
Timeline
Master of Science - Social Media and Management
University of York
09.2023 -
Bar owner&bartender
1994 Bar
10.2021 - 08.2023
Bachelor of Arts - Literature
University of Yantai
09.2017 - 06.2021
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