Summary
Overview
Work History
Education
Skills
Languages
Additional Information
Timeline
Generic
Trajan Pod

Trajan Pod

Cumnock,Ayrshire

Summary

Compassionate healthcare professional committed to providing high quality patient care. Collaborates successfully with team to meet needs of busy units. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Skilled care provider assisting elderly, convalescents, or persons with disabilities with daily living activities in-home or within care facility. Keep house by making beds, doing laundry, washing dishes and preparing meals. Advise families and healthcare team regarding health concerns, nutrition, cleanliness and household activities. Compassionate Care Assistant with comprehensive background with elderly patients in care home settings. Provides exceptional care demonstrating dedication to safe nursing practices for continued patient trust. Maintains excellent levels of patient care through kindness and commitment to safe working practices. Empathetic Care Worker with sensitive and compassionate approach to cultivating trusting, stimulating and varied lifestyle for residents. Offers enhanced care with flexible learning approach for patients. Experience in hospital and in-home settings providing guidance and encouragement to patients through physical and emotional support. Resourceful professional and collaborative team player. Well-qualified healthcare professional adept at managing specimens, assisting with mobility and responding to emergencies. Excellent relationship-building, prioritisation and time management skills. Certified in Nursing. Diligent health care team member with skills and training to safely support patients and assist clinical team member. Always ready to help with hygiene, mobility and cleaning needs. Works fast to stay ahead of continuous patient workload. First Aid and CPR trained. Diligent Caregiver focused on providing optimal support to clients through personalized assistance and care required to manage diverse medical conditions. Proficient in organizing medications, doctor appointments and personal activities. Caring, organized and friendly with excellent interpersonal skills. Dependable employee establishes rapport and trust with patients and helps complete daily living tasks to enhance quality of life. Driven to prioritize individual needs with attention to important details. Valued as accommodating, kind-hearted team player dedicated to expanding knowledge and responsibilities. Observes and reports on patient status, cleans and organizes living quarters and provides companionship. Demonstrated knowledge of vital sign reading and proper aseptic and infection control policies.

Overview

9
9
years of professional experience
7
7
years of post-secondary education

Work History

Support worker

Whiteford House Ltd.
Ayr, South Ayrshire
07.2024 - Current
  • Assisted in maintaining a clean environment for improved client health.
  • Increased comfort levels with personal care duties such as bathing and dressing.
  • Built strong patient relationships through compassionate care and friendly rapport building.
  • Promoted mental stimulation through conversation, reading and games resulting in enhanced cognitive function.
  • Assisted with mobility issues enabling easier movement around the home.
  • Promoted physical activity through assistance with exercises improving overall health condition of the client.
  • Provided companionship during outings contributing to an active social life for clients.
  • Actively listened to client concerns thus creating a comforting environment.
  • Assured safety measures were met to prevent falls or accidents.
  • Helped achieve patient independence through guided tasks and activities.
  • Contributed feedback on patient progress leading to adjustments in personalised care plans.
  • Implemented care plans set out by healthcare professionals leading to improved patient well-being.
  • Used excellent communication and interpersonal skills to engage and interact with individuals in need.
  • Monitored and documented client behaviours, activities and development, aiding appropriate care plan management.
  • Delivered high-quality care to individuals with varying needs, tailoring support to meet personalised care plans.
  • Improved health outcomes by delivering consistent care in collaboration with nursing team.
  • Recommended clients for specific treatment programmes to aid timely recovery.
  • Maintained detailed records of patient behaviour changes for healthcare team reference.
  • Reported on service user progress to senior staff, addressing concerns and suggesting appropriate action.
  • Established and maintained working relationships with clients based on trust and non-judgement.
  • Counselled clients through difficult times using approved and compassionate strategies.

Senior Carer

Templeton House Care Home
Ayr, South Ayrshire
08.2023 - 07.2024
  • Supported clients with personal care tasks including dressing, showering and toileting, maintaining respect and confidentiality throughout.
  • Helped individuals with day-to-day activities while consistently encouraging independence and self-belief.
  • Monitored individual's physical and emotional wellbeing, promptly reporting changes and providing suggestions for care plan adjustments.
  • Completed documentation of care, hospital actions and patient activities for up-to-date client records.
  • Optimised patient satisfaction through compassionate, considered care and communication.
  • Monitored client health conditions and reported immediate issues to manager.
  • Maintained confidentiality and compliance standards for optimised patient care.
  • Charted daily observations, mobility activity and eating percentages to aid continued client assessment.
  • Accompanied client to medical or dental appointments, grocery and errands.
  • Assisted in all aspects of personal care, retaining comfort and dignity.
  • Maintained high levels of client satisfaction by providing tailored, personalised care that consistently met individual needs.
  • Maintained a clean, hygienic living environment for clients.
  • Used outstanding communication and interpersonal skills to build positive relationships with clients for exceptional satisfaction ratings.

Sales Cashier

Dolispan
Timisoara, Timis
10.2021 - 03.2022
  • Operated cash registers with proficiency during high-volume shopping times, reducing customer queues.
  • Maintained excellent client satisfaction by providing professional, courteous customer service.
  • Displayed and restocked merchandise by following brand guidelines.
  • Regularly cleaned and straightened work areas, ensuring stores stayed tidy in line with company standards.
  • Issued receipts for customer purchases and gifts, advising on in-store return and exchange policies.
  • Minimised long register queues by completing sales transactions quickly and accurately.
  • Processed sales, exchange and refund transactions efficiently to reduce customer waiting times.
  • Helped customers to locate specific products by conducting thorough stockroom checks, delivering exceptional service.
  • Recorded daily transaction information using POS systems, enabling stock success monitoring.
  • Processed cash, cheque, credit and debit payments accurately and efficiently, minimising till discrepancies.
  • Bagged, boxed and wrapped goods with care to maintain quality and presentation.
  • Delivered outstanding customer care with proactive sales and listening skills.
  • Completed opening and closing procedures each day.
  • Answered questions about store policies and concerns politely and professionally, supporting positive customer experiences.
  • Reduced customer wait times through optimised checkout processes.
  • Handled cash and card payments with precision, maintaining customer confidentiality and discretion throughout.
  • Used cash registers and POS systems to request and record customer orders and compute transactions.
  • Greeted customers entering store and responded promptly to customer needs.
  • Resolved customer complaints and answered queries about store products.
  • Helped meet business needs by working extra shifts.
  • Issued trading stamps and redeemed food stamps and coupons.
  • Checked and confirmed personal identification during alcohol and tobacco sales.
  • Tracked transactions on balance sheets and reported any discrepancies.
  • Set up new promotions and monitored price changes.

Retail Cashier

Cafe Bar
Timisoara, Timis
05.2018 - 10.2021
  • Used cash registers and POS systems to request and record customer orders and compute transactions.
  • Handled cash and card payments with precision, maintaining customer confidentiality and discretion throughout.
  • Completed opening and closing procedures each day.
  • Reduced customer wait times through optimised checkout processes.
  • Educated customers on promotions, offers and special events to enhance product sales.
  • Displayed and restocked merchandise by following brand guidelines.
  • Delivered outstanding customer care with proactive sales and listening skills.
  • Processed sales, exchange and refund transactions efficiently to reduce customer waiting times.
  • Helped meet business needs by working extra shifts.
  • Answered questions about store policies and concerns politely and professionally, supporting positive customer experiences.

Sales Cashier

Lidl
Timisoara, Timis
04.2016 - 02.2018
  • Operated cash registers with proficiency during high-volume shopping times, reducing customer queues.
  • Maintained excellent client satisfaction by providing professional, courteous customer service.
  • Displayed and restocked merchandise by following brand guidelines.
  • Regularly cleaned and straightened work areas, ensuring stores stayed tidy in line with company standards.
  • Issued receipts for customer purchases and gifts, advising on in-store return and exchange policies.
  • Minimised long register queues by completing sales transactions quickly and accurately.
  • Processed sales, exchange and refund transactions efficiently to reduce customer waiting times.
  • Helped customers to locate specific products by conducting thorough stockroom checks, delivering exceptional service.
  • Processed cash, cheque, credit and debit payments accurately and efficiently, minimising till discrepancies.
  • Recorded daily transaction information using POS systems, enabling stock success monitoring.
  • Bagged, boxed and wrapped goods with care to maintain quality and presentation.
  • Delivered outstanding customer care with proactive sales and listening skills.
  • Completed opening and closing procedures each day.
  • Answered questions about store policies and concerns politely and professionally, supporting positive customer experiences.
  • Reduced customer wait times through optimised checkout processes.
  • Handled cash and card payments with precision, maintaining customer confidentiality and discretion throughout.
  • Educated customers on promotions, offers and special events to enhance product sales.
  • Used cash registers and POS systems to request and record customer orders and compute transactions.
  • Greeted customers entering store and responded promptly to customer needs.
  • Helped meet business needs by working extra shifts.
  • Issued trading stamps and redeemed food stamps and coupons.
  • Checked and confirmed personal identification during alcohol and tobacco sales.
  • Set up new promotions and monitored price changes.
  • Checked notes carefully to spot counterfeit currency.

Education

Bachelor Degree of Economics Technician - Economics

Economics High School, Dositej Obradovic
Alibunar, Serbia
09.2008 - 06.2012

General Medical Assistant - Nurse - Medicine / Nursing

Henri Coanda Post School
Timisoara, Romania
09.2019 - 08.2022

Skills

  • Patient handling and positioning
  • Stoma care
  • Basic life support
  • Specimen collection
  • Patient observations
  • Cannulation
  • Healthcare support
  • Secure manual handling
  • Computer literate
  • Emotional patient support
  • Infection Prevention and Control
  • Personal care
  • Practical patient support
  • Quality patient care
  • Clinical observations
  • Clinical waste disposal
  • Patient risk assessment
  • Phlebotomy
  • Pain level assessment
  • Pressure area care

Languages

English
Advanced
Romanian
Native
Serbian
Native
Spanish
Elementary
Italian
Beginner
Croatian
Advanced
Macedonian
Beginner

Additional Information

I have gained a wide variety of practical experience skills and knowledge whilst undertaking practical placements within hospitals during the course of my nursing degree. I have also worked on a voluntary basis within a care home for the elderly in Timisoara, Romania which I very much enjoyed. I established positive working relationships with staff and was able to provide a high standard of care to the residents.


During my time in Scotland, I also undertook a caring role for my mother in law who was 79 years old, registered blind and was diagnosed with Advanced Pancreatic Cancer, I supported her to get washed / dressed and tend to her personal care requirements, ensuring her dignity at all times which she reported that she greatly appreciated. I also undertook all aspects of moving & handling tasks to ensure both her health & safety as well as comfort to transfer from her bed into a chair or likewise in and out of the car into her wheelchair when out in the community. As she was blind, I also prepared her meals and drinks etc. I was also responsible for administering her medication as prescribed by her GP. As my mother in law's condition quickly progressed, I was also able to spend time with her chatting and trying to relay her fears and make her as comfortable as possible in her final days which I was grateful to be of assistance to her and my extended family who at times struggled to comprehend her diagnosis and the progressive nature of her condition as well as how best to meet her daily needs and manage her pain levels.


In addition to the above, I can confirm that I have been granted a PARTNER (STANDARD) VISA which allows me to live and work in the UK.




Timeline

Support worker

Whiteford House Ltd.
07.2024 - Current

Senior Carer

Templeton House Care Home
08.2023 - 07.2024

Sales Cashier

Dolispan
10.2021 - 03.2022

General Medical Assistant - Nurse - Medicine / Nursing

Henri Coanda Post School
09.2019 - 08.2022

Retail Cashier

Cafe Bar
05.2018 - 10.2021

Sales Cashier

Lidl
04.2016 - 02.2018

Bachelor Degree of Economics Technician - Economics

Economics High School, Dositej Obradovic
09.2008 - 06.2012
Trajan Pod