TRACY
Healthcare Support Worker
Cambridgeshire
Summary
I am a mature lady who is a dedicated healthcare professional with a standard Care Certificate qualification and extensive expertise in elderly and dementia care, proficient in medication administration, personal care tasks, and patient hygiene assistance. Skilled in communication with vulnerable individuals and capable of managing care plans and schedules to ensure optimal patient outcomes. Possesses strong IT soft skills and UK driving licence. Capable of facilitating community engagement and mobility support. I have safeguarding knowledge and infection control, with a deep understanding of risk assessement and confidentiality requirements. Resilient under emotional stress, proactive in engagement, and focused on providing palliative and end-of-life care with compassion.
Career goal: To continuously keep my knowledge base up to date through training and enhancing the quality of life for patients through innovative care solutions.
Overview
1
1
Certification
4
4
years of post-secondary education
26
26
years of professional experience
Work history
Nassh Healthcare UK
2023.11 - 2026.06
- Supporting and caring for individuals with learning disabilities in their own home giving them full support and taking them out in the community, paying bills and help them in meal preparation and doing activities according to their care plan
- Visiting and caring for people in their own homes and delivery of high standard of healthcare and support following prescribed packages of care and therapy.
- Make judgements on service users response to prescribed treatment plans and report findings to a qualified professional in line with the competence framework
- Providing patient focussed, community based healthcare and therapy and optimising people's potential to achieve their goals when discharged from hospital.
- Medication prompting and administration record keeping of Medicine Administration
- Personal care, mobility and appropriate exercise and use of the appropriate equipment for mobilisation
- Communicate with patients/carers by exchanging factual information, reassurance, tact and empathy.
- Be responsible for ensuring equipment is used safely following relevant training and that it is maintained appropriately.
- Working as a team, dementia care/knowledge, Supporting with personal and skin care/pressure area care, promoting patient independence where possible.
- Manage caseload of patients who require ongoing management and support with various needs.
- Establish and maintain appropriate working relationships with colleagues, patients, carers and other health care professionals
- Supporting with meal prep/ personal hygiene/activities of daily living/hoisting/wound
- Caring for service users on end of life care.
Family Carer
2019.01 - 2023.10
- I have lived with 3 relatives who needed Home and Personal Care because of Strokes, dementia and old age. I have 2 years working experience in Domiciliary and Support Care
Personal Assistant
ZBFH Zimbabwe
2000.03 - 2023.05
- Personal Assistant, meetings management, minute taking, travel arrangement, health and safety at workplace
Education
Level 5 Diploma In Health and Social Care - Health and Social Care
Care Skills Training
London, United KingdomQuality Compliance Systems Health and Care Policies -
QCS UK
Diploma Admin and PA Duties - undefined
Cambridge International College
5 GCE O levels - undefined
1989.01 - 1993.01
Health Care Certificate Standard -
Flexibee
Care Certificate Standard -
NasshHealth Care
Skills
- Medication administration
- Observation and Issue resolution skill
- Team player
- IT soft skills
- UK Driving
- Personal care tasks
- Patient personal hygiene assistance
- Nutritional knowledge
- Feeding procedure familiarity
- Understanding of confidentiality laws
- Palliative care provision
- End-Of-Life care understanding
- Resilience under emotional stress
- Proactive engagement
- Communication with vulnerable individuals
- Dementia care expertise
- Mobility assistance capabilities
- Safeguarding knowledge
- Elderly care
- Dementia care
- Supported living experience
- Risk Assessments
- Mobility support
- Care plan management
- Schedule management
- Community integration
- Bathing and dressing support
- Infection Control
Languages
English
Fluent
Affiliations
- Cooking healthy meals, Volunteering through Age UK
Accomplishments
I was nominated employee of the Month in April 2026 at my current employment
Certification
Level 5 Diploma in Health and Social Care
References
References available upon request.
Timeline
Nassh Healthcare UK
2023.11 - 2026.06
Family Carer
2019.01 - 2023.10
Personal Assistant
ZBFH Zimbabwe
2000.03 - 2023.05
5 GCE O levels - undefined
1989.01 - 1993.01
Diploma Admin and PA Duties - undefined
Cambridge International College
Level 5 Diploma In Health and Social Care - Health and Social Care
Care Skills Training
Quality Compliance Systems Health and Care Policies -
QCS UK
Health Care Certificate Standard -
Flexibee
Care Certificate Standard -
NasshHealth Care