Tracy Lee Pecker

Same role as Wee Ones Nursery, but no longer doing newsletters, staff training,

Keeping policies updated, and health and safety checks on a much larger scale.

Managing the chef, assistant chef, and cleaners. Doing kitchen checks and keeping staff certificates updated. Health and safety checks.

Ordering all food and cleaning equipement and accepting all deliveries, visitors, and managing agency staff, signing them in and assigning them to the right areas. Checking of DBS and passports.

Checking daily payments for new starters.

Invoicing parents.

Managing internal systems - sales pack, daily confirmations, and pipedrive.

Spreadsheets for budgets and updating spendesk transactions.

Arranging events and outings.

Parent tours and uploading new babies onto the system.

All fire-related issues - maintenance of fire hydrants, fire drills, all fire-related policies and assessments.

Building checks - opening and closing checks.

Risk assessments.

• Selling of daycare places and parent tours
• Contracts and placements of babies and toddlers, moving of children as they grew older to new rooms.
• Building maintenance.
• CCTV and all IT-related issues.
• Newsletters to parents, events, outings, and emails.
• All fire-related drills, maintenance, and inspections
• All new equipment ordering and deliveries.
• Instagram & Facebook.
• Policies.
• Health and safety.
• Staff training.
• Staff birthday and Christmas presents
• Purchasing of uniforms for children and staff
• For a number of months handling the owners property bookings in Corfu.

• Handled day-to-day customer queries, swiftly providing answers and resolving problems for continued satisfaction.
• Led negotiations, consistently trying to achieve the best possible sales price.
• Managed viewings effectively and efficiently to maximize potential sales opportunities for swift vendor success.
• Provided expert purchasing advice to prospective buyers in line with client objectives.
• Maintained accurate, up-to-date documents and records for smooth-running processes.
• Carefully managed communication between buyers, sellers and solicitors to optimize completion speed.
• Generated lists of properties compatible with buyers' needs and financial resources.
• Answered phone calls and emails from potential and existing customers.

• Tendered for office fit-outs for customers for office furniture as well as domestic furniture installations.
• Offered curtaining, re-upholstery, home interior fit-outs, and custom furniture for offices and home interiors.
• Purchased office supplies to maintain stock and inventory.
• Processed company receipts, and invoices and provided reimbursements.
• Answered phones, responded to emails, and directed calls to designated recipients.
• Purchased and imported office furniture from Malaysia for customers in SA.
• Delivered and installed office fit-out and managed the installation team.
• Adhered to health and safety as per client specifications.

• Purchased apartments to refurbish to sell.
• Project managed plumbers, electricians, tilers, and craftsmen for apartments.
• Purchased all the necessary equipment and FF&E.
• Refurbished a lodge in the Lower Zambezi in Zambia.

• Cold calling to companies where leases were about to expire to offer new office space and contracts.
• Qualified prospects to determine future sales possibilities and improve conversion efforts.
• Built focused new client networks, growing business opportunities, and increasing revenue possibilities.
• Offering office space solutions and negotiating with the landlords on price per square meter rates, to come to an agreement with prospective clients.
• Producing office rental contracts and signing contracts between landlords and new rental customers.

• Fostered positive relationships with customers to enhance loyalty and retention.
• Delivered professional sales presentations, creatively communicating product quality and market comparisons to prospective clients.
• Qualified prospects to determine future sales possibilities and improve conversion efforts.
• Strengthened profit opportunities through targeted customer relationship development, continually meeting sales objectives.
• Organized installations and deliveries of office furniture to the site, and project-managed other suppliers for a full office fit-out.
• Managed all invoicing, and purchasing of office furniture for all projects.

• Delivered professional sales presentations, creatively communicating product quality and market comparisons to prospective clients.
• Qualified prospects to determine future sales possibilities and improve conversion efforts.
• Strengthened profit opportunities through targeted customer relationship development, continually meeting sales objectives.
• Created and managed client contracts, negotiating positive, profitable terms to aid target revenue attainment.
• Effectively handled daily customer meetings, sales calls, and account management tasks, improving sales team efficiency.

• Fostered positive relationships with customers to enhance loyalty and retention.
• Delivered professional sales presentations, creatively communicating product quality and market comparisons to prospective clients.
• Qualified prospects to determine future sales possibilities and improve conversion efforts.
• Strengthened profit opportunities through targeted customer relationship development, continually meeting sales objectives.

• Employed trained bank teller to balance cash withdrawals, achieving zero shortages or overages.
• Assisted customers with compromised debit cards and issued new credentials.
• Oversaw all transactional services, including bank deposits, monetary withdrawals, financial transfers, Payments to mortgages, and investments.
• Consistently met service quality targets by maintaining in-depth knowledge of bank products, services, and best practices.
• Counted, checked, and packaged coins and currency daily with accuracy.