TRACY MORGAN
Palgrave,Suffolk
Summary
A results-driven professional HR Manager with expertise in strategic thinking, stakeholder engagement, and HR policies implementation. Demonstrates exceptional interpersonal and communication skills, coupled with a strong commitment to ethical decision-making and proactive initiative. Adept at managing HR budgets, fostering employee engagement initiatives, and ensuring compliance with employment law. Skilled in time-management and customer engagement, with a focus on driving organisational success through effective collaboration and innovative solutions. Has an excellent reputation for resolving problems and improving customer satisfaction and offers flexible schedule to deliver on team goals.
Overview
23
23
years of professional experience
Work History
HR Manager
Cranswick Fresh Poultry
Diss, Suffolk
05.2022 - Current
- Company Overview: HR Generalist within a fast-paced food production industry with 1,100 employees
- Lead team, aligning with business strategies, setting clear expectations
- Manage a high ER case load within the team
- Build and maintain good working relationships with all business stakeholders
- Lead all aspects of the HR function which includes, engagement, recruitment, absence management, training, any change processes necessary for the business
- Ensure audit compliance
- Work alongside agencies who supply temporary workforce
- Work with the SLT on site to deliver site/company objectives
- Work along side Payroll team for weekly and monthly paid employees
- HR Generalist within a fast-paced food production industry with 1,100 employees
- Created HR check in sessions to increase HR presence across the site
- Developed the team to understand the wider HR function
- Reduced long term absence by 3% and short-term absence by 1.5%
- Reduced audit nonconformity's from 9 to 3 within the first 6 months
- Led, managed and delivered a TUPE consultation
- Improved engagement across the site by 2% within the first 6 months
- Implemented a new HR application, People XD, across the site along with new facial recognition for site entry
HR Manager (Part time)
Robinson Young Ltd
Bury St Edmunds, Suffolk
06.2017 - 05.2022
- Company Overview: Standalone generalist HR Manager working for a Distribution company with 85 staff
- Manage recruitment from costs, advertising, selection, interviewing and Induction
- Ensure policies and processes are updated, adhere to legislation, and communicated out to the workforce
- Support, coach and advise all Management in ER/HR related issues, such as: absence, performance, and conduct
- Build relationships with stakeholders to engage the team to support company growth
- Conduct exit interviews and monthly listening groups, feedback outcome to stakeholders, create action plans
- Implement communication strategy to include wider workforce to increase engagement and knowledge
- Manage, lead, and engage direct reports
- Support and Manage redundancies, settlement agreements and TUPE across the business
- Complete all necessary paperwork for HR function
- Gate keep and Manage H&S training, book courses and ensure audit compliance
- Standalone generalist HR Manager working for a Distribution company with 85 staff
- Created an engagement plan and action plan to support continuous improvement across the company
- Sourced and implemented a HR system that was cost effective, efficient and that ensured GDPR compliance
- Led, supported, and implemented two change consultations
- Participate in Board Meetings with Stakeholders, influencing HR decisions into the wider business plan
- Updated policies, employee handbook and communicated this across the company
- Created a bespoke Induction and appraisal system that was fit for purpose and supported the business objectives
- Implemented and communicated new absence policy and process, trained whole Management team
HR Advisor
Omar Park Homes
Brandon, Suffolk
09.2016 - 04.2017
- Company Overview: HR Generalist role in the Manufacturing industry with 400 employees
- Update policies and procedures in line with Legislation
- Advise on all ER/HR related issues which included absence management, supported by OH, and performance related issues
- Coordinate training plans
- Liaise with recruitment agencies, screen candidates, and undertake all recruitment/induction activities
- Implement, review, and advise stakeholders in HR metrics and matters
- Review reward and pay structures, creating opportunities as required
- Support and coach on disciplinary and grievance matters, taking detailed notes if applicable
- Maintain employee relations by implementing and facilitating engagement meetings, taking notes, feeding back to stakeholders, and completing action plans
- Complete and gate keep all necessary paperwork to support HR function
- Build relationships with external customers and visitors, greeting them on arrival
- Arranging meetings, food and beverages and coordinate viewings of company property
- HR Generalist role in the Manufacturing industry with 400 employees
- Organised and delivered training with the current Management team to increase knowledge and performance, upskilling team in relation to disciplinary and grievance processes
- Implemented new policy to ensure that all employees provided correct documentation to support their eligibility to work
- Led and collated all current information to ensure company compliance
- Created a tool that supported Management to recognise/manage any performance related issues
- Liaised with OH to support 4 long term absent colleagues back to work after significant periods of absence
HR Manager
B&Q
Ipswich, Suffolk
04.2006 - 06.2016
- Business Partner for Store Manager, responsible for delivering HR KPI's within 3 Company Branches with a total of 250 employees, advising and supporting on any HR or ER issues as they arise
- Forecasting employee costs and ensuring accurate processing of payroll
- Reviewing and updating policies, procedures, and reward packages
- Delivering recruitment processes, both internal and external, offering a great induction for all new employees
- Managing health and safety training and audit compliance
- Implementing and maintaining succession/talent plans, supporting managers to create working PDP's
- Support and coach the leadership team with absence management working with occupational health team accordingly
- Work with key stakeholders to manage performance using capability and behaviour framework
- Deliver annual employee engagement survey, completing action plans with working objectives
- Coach and support all employee related issues
- Plan, support and implement any changes or redundancy activities
- Known as the ‘go to person' with regards to people policies and processes
- Create a great network within the region and in local stores
- Organised and implemented people change process across the region
- Facilitated an internal development program for developing employees using internal toolkit
- Delivered ER training to both new and existing managers to ensure compliance
- Supported the region with complex ER issues and employment tribunal claims
- Supported the regional manager in the absence of the regional HR partner, offering advice and support and facilitating regional meetings
Deputy Manager
B&Q
Bury St Edmunds, Suffolk
06.2002 - 04.2006
- Deputy Manager (operations manager) in store with a team of 45 employees, responsible for supporting sales, delivery of great customer service and audit
- Meeting sales targets of 6 million per annum
- Ensuring audit compliance
- Delivery of customer service criteria
- HR compliance and KPI's performance was successful
- Talent plans maintained and delivered, using recruitment toolkit, performance plans and PDP's in place
- Liaise with HR advisor on all HR matters, holding any disciplinary or grievance meetings as required
Education
Diploma in City & Guilds - Beauty Therapy
West Suffolk College of Further Education
Bury St Edmunds, SuffolkCIPD Diploma level 5 - Human Resources Diploma in People Management
ICS Learn
Skills
- Strategic thinking
- Oral and written communication
- Ethical decision making
- Interpersonal communication
- Proactive initiative
- Employee engagement initiatives
- Time-management
- Stakeholder engagement
- HR budget management
- Customer engagement
- HR policies implementation
- Employment law
Custom
When I have spare time, I like to spend it with my daughter, and I am a keen reader of thriller novels. I do like to try and keep fit and where possible try to go for a run most mornings.
Timeline
HR Manager
Cranswick Fresh Poultry
05.2022 - Current
HR Manager (Part time)
Robinson Young Ltd
06.2017 - 05.2022
HR Advisor
Omar Park Homes
09.2016 - 04.2017
HR Manager
B&Q
04.2006 - 06.2016
Deputy Manager
B&Q
06.2002 - 04.2006
Diploma in City & Guilds - Beauty Therapy
West Suffolk College of Further Education
CIPD Diploma level 5 - Human Resources Diploma in People Management
ICS Learn
Similar Profiles
Jenn SnydersJenn Snyders
Sanitation Worker at Farm Fresh PoultrySanitation Worker at Farm Fresh Poultry
Saad HussainSaad Hussain
Picker Packer at Fresh PoultryPicker Packer at Fresh Poultry
Akkhila PenmetsaAkkhila Penmetsa
Quality assurance technician at Cranswick -Katsouris Brothers ltdQuality assurance technician at Cranswick -Katsouris Brothers ltd