Tracy Mendonca
Leicester
Summary
Dedicated childcare professional with expertise in fostering child development through behavioural guidance, teaching manners and etiquette, and promoting physical activity. Proficient in time management, administrative assistance, and maintaining hygiene and health and safety standards. Skilled in communication, outdoor play facilitation, arts and crafts, and child motivation, with certification in child first aid. Committed to creating a safe, engaging environment that supports holistic growth while upholding confidentiality.
Overview
13
13
years of professional experience
Work history
Childcare Provider
Tiney - Self Employed
Leicester, Leicestershire
2025.02 - 2026.01
- Arranged play activities to foster social interaction amongst children.
- Provided emotional support during distressing situations, helped build resilience in children.
- Managed behavioural issues to maintain harmony and peace within the setting.
- Prepared nutritious meals for promoting healthy eating habits.
- Ensured child safety by adhering to strict health and safety guidelines.
- Developed daily routines, instilled discipline in young minds.
- Recorded child's progress and behaviours, shared insights with parents.
- Planed age-appropriate educational games, organised fun events to boost learning via play.
- Built strong relationships with each child under care, fostering trust and security.
Warehouse operative/service desk Admin (call centre)
BT Warehouse
2018.10 - 2025.02
- Liaised with suppliers, resolved issues related to deliveries and supplies.
- Coordinated with management, contributed valuable input during team meetings.
- Performed general maintenance tasks around the warehouse, ensured a safe work environment.
- Carried out stock control and maintained quality standards high for audits.
- Attended Health and Safety training to ensure consistent adherence to warehouse safety policies.
Coaching class children aged 4-13 years
Private coaching class
2013.05 - 2018.04
- Carried out day-to-day duties accurately and efficiently.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Successfully delivered on tasks within tight deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Admin Assistant
Institute of our lady of Fatima Convent
2013.06 - 2014.05
- Worked in a team to exceed daily goals while maintaining excellent customer satisfaction.
- Streamlined administrative processes for increased efficiency in the workplace.
- Coordinated office operations by handling phone inquiries, managing correspondence and supervising office cleanliness.
- Improved customer satisfaction through prompt response to email and phone queries.
Education
SSC - GCSE LEVEL
Institute of our Lady of Fatima Convent
HSC -
Sarvajinik Vidhyalaya
NCFE cache Level 2 - childcare
GCE advanced Subsidiary (AS) level -
UK NARIC
Skills
- Time management
- Hygiene and health and safety
- Confidentiality
- Communication
- Administrative assistance
- Teaching manners and etiquette
- Behavioural guidance
- Outdoor play facilitation
- Physical activity promotion
- Basic computer proficiency
- Arts and crafts
- Child motivation
- Child first aid certified
References
Available upon request.
Timeline
Childcare Provider
Tiney - Self Employed
2025.02 - 2026.01
Warehouse operative/service desk Admin (call centre)
BT Warehouse
2018.10 - 2025.02
Admin Assistant
Institute of our lady of Fatima Convent
2013.06 - 2014.05
Coaching class children aged 4-13 years
Private coaching class
2013.05 - 2018.04
NCFE cache Level 2 - childcare
SSC - GCSE LEVEL
Institute of our Lady of Fatima Convent
HSC -
Sarvajinik Vidhyalaya
GCE advanced Subsidiary (AS) level -
UK NARIC