Tracy Hassan
Eltham Crescent
Summary
A motivated and reliable individual. Good team working, excellent verbal communication and customer service skills. Proven ability in managing relationships with clients. Seeking an opportunity to work in a progressive company in the Teesside area.
Overview
21
21
years of professional experience
Work History
Full-time Parent
House wife
01.2011 - 05.2025
- During this time, I have been a full-time parent to my three children
- Managing the household budget to ensure bills were paid on a regular basis and on time
- Preparation of daily meals to meet with nutritional needs
- Planning of frequent social, recreational and educational events
- During this time I also help run the family restaurant business, I served customers providing excellent customer service, did the accounts and book keeping, ordered stock, dealt with the hiring of staff and attended monthly meetings.
Contact Assistant/Childrens Carer
DL Care
01.2010 - 01.2011
- Supervising children who are in the care of the local authority to have contact with their families. Write up reports for the family social worker to review.
- Provided care and assistance to children with disabilities in their home setting or out in the community.
Support Worker
AJ Residential
01.2006 - 01.2009
- Worked in a small residential setting giving 24 hour care to children with severe learning disabilities.
- Provided personal care, transport to attend youth clubs and other activities, attended a unit for autistic people and gave support during the individual’s time there.
- As this service was 24 hours I also done sleepovers and waking nights.
General Assistant
Roselodge
01.2004 - 01.2006
- Provided care and support for asylum seekers
- Admin duties, cleaning duties
- Setting up bedrooms for new users to the service
Education
NVQ Level 2 - Understanding Autism
Prior Purseglove College
Guisbrough 06.2017
NVQ Level 2 - Adult Social Care
Prior Purseglove College
Guisbrough06.2016
NVQ Level 1 - Alcohol and Drug Awareness
Prior Purseglove College
Guisbrough 06.2015
GCSEs - Functional Skills level 2 English
Stockton Riverside College
Stockton 06.2015
NVQ Level 1 - Children’s and young peoples settings
Prior Purseglove College
Guisbrough06.2014
GCSEs - Functional Skills level 2 mathematics
Stockton Riverside College
Stockton 06.2014
NVQ Level 1 - Introduction to health social care
Prior Purseglove College
Guisbrough06.2013
Skills
- Customer service skills
- Ability to work well with others
- Thorough and pay attention to detail
- Patience and the ability to remain calm in stressful situations
- Ability to sell products and services
- Ability to use my initiative
- Can speak basic Kurdish language
Custom
Completed midnight walks and raised over £500, 01/01/11, 12/31/14
Timeline
Full-time Parent
House wife
01.2011 - 05.2025
Contact Assistant/Childrens Carer
DL Care
01.2010 - 01.2011
Support Worker
AJ Residential
01.2006 - 01.2009
General Assistant
Roselodge
01.2004 - 01.2006
NVQ Level 2 - Understanding Autism
Prior Purseglove College
NVQ Level 2 - Adult Social Care
Prior Purseglove College
NVQ Level 1 - Alcohol and Drug Awareness
Prior Purseglove College
GCSEs - Functional Skills level 2 English
Stockton Riverside College
NVQ Level 1 - Children’s and young peoples settings
Prior Purseglove College
GCSEs - Functional Skills level 2 mathematics
Stockton Riverside College
NVQ Level 1 - Introduction to health social care
Prior Purseglove College
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