Dog walking
Tracy Clarke
Sales Assistant
Bognor Regis
Summary
Although i've not worked in a nursery setting since before having my children its always been my passion, to work alongside children. I have four children (17,12,6,3) and also care for my mum who now lives with us.
Overview
25
25
years of professional experience
1
1
year of post-secondary education
1
1
Language
Work History
Sales Assistant
Squires Tools
Bognor Regis
04.2024 - Current
- Received and processed product returns.
- Employed visual merchandising skills to present in-store displays of new products, increasing foot traffic by using social media to increase the visitors in store as well as online.
- Fostered positive relationships with customers to enhance loyalty and retention.
- Unpacked merchandise on arrival, conducting stock checks to verify good condition.
- I have also learned how to confidently is the vac forming machine to make builders sheets and flush glaze windows.
- Completed purchases with cash, credit and debit payment methods, providing customer receipts for reference.
- Cultivated loyal, profitable customer relationships, asking open-ended questions to assess and cater to individual needs.
- Managed till operations by promptly and precisely scanning items, processing payments and issuing receipts.
- Guaranteed high levels of customer satisfaction through product knowledge and attentive service.
- Tagged products quickly and accurately with price tags and stickers.
- Prepared orders for customers with wrapped, bagged and boxed items.
Sales Assistant
Aldi
Bognor Regis
07.2021 - 04.2024
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Received and processed product returns.
- Fostered positive relationships with customers to enhance loyalty and retention.
- Unpacked merchandise on arrival, conducting stock checks to verify good condition.
- Exceeded weekly targets through dedicated service and selling.
- Guaranteed exceptional store cleanliness in line with Aldi's protocol through regular sweeping, vacuuming, mopping and dusting.
- Updated product labelling and pricing to reflect discounts and offers.
- Maintained impeccably high standards store presentation and hygiene through cleaning.
- Worked energetically to maintain efficient operations during peak trading hours.
- Completed purchases with cash, credit and debit payment methods, providing customer receipts for reference.
- Shelved and merchandised new products in visually appealing, organised displays to engage customers.
- Accepted and processed cash, cheque, card and mobile payments using POS systems.
- Built lasting relationships with clients through customer service interactions.
- Resolved customer complaints and process issues with proactive problem-solving skills.
- Operated cash registers with accuracy and processed cash and card transactions.
- Went above and beyond by helping customers to locate stock, making bespoke orders where possible.
- Inspected products for damages and expiry dates before processing refunds.
- Monitored and reported suspicious activity to security officer to avoid theft.
Sales Assistant
Sainsburys
Bognor Regis
10.2015 - 09.2020
- Tagged products quickly and accurately with price tags and stickers.
- Explained establishment policies to customers and offered advice on selections.
- Promoted customer loyalty scheme at checkout.
- Requested and checked customer IDs at checkout for age-restricted products.
- Inspected products for damages and expiry dates before processing refunds.
- Helped customers obtain specialised help for refunds and exchanges.
- Helped to prevent shoplifting by reporting or escalating suspicious activity or known offenders.
- Replenished floor stock and processed deliveries promptly, maximising product availability for customers.
Nursery Assistant
Early years childcare
Crawley
09.1999 - 04.2005
- Informed parents and staff members regarding activity of children.
- Prepared nutritious meals and snacks, carefully adhering to individual dietary requirements and portioning standards.
- Practiced child protection and health and safety measures to comply with guidelines.
- Coordinated age-appropriate activities to enhance learning development, including art, music and physical pursuits.
- Supervised daily activities, lunch break and rest time to monitor schedule.
- Recorded and informed manager regarding injuries and accidents.
- Engaged with both children and caregivers to nurture ongoing trusting rapport.
- Supported children's development with learning-through-play activities, aiding social, emotional and educational growth.
- Encouraged children to safely explore surroundings, promoting curiosity and experimentation.
- Fed meals , changed diapers and assisted children to use toilet.
- Recorded daily data and incidents in alignment with company reporting requirements.
- Taught alphabet and numeracy to enhance learning experience.
- Monitored interactions within group settings, encouraging sharing and cooperation to facilitate positive socialisation.
- Created caring bonds with children for comfort and safety within nursery.
- Communicated daily observations with guardians, maintaining detailed development records.
- Thoroughly cleaned and disinfected play areas to control health risks.
- Supervised groups of up to 8 children.
- Developed positive, trusting relationships with groups of young children.
- Upheld reliable routines to minimise children's stress and anxiety.
- Disciplined children appropriately, upholding established rules of behaviour.
- Created and maintained welcoming, safe and tidy space to promote children's development.
- Helped children with personal hygiene needs and taught young children to independently complete care tasks.
- Set up equipment and materials ahead of recreational activities.
Education
Certificate of Higher Education - In childcare and education
Crawley College
Crawley, WSX 09.1998 - 07.1999
GCSEs -
St Wilfrids School
Crawley, WSX 04.1998 - 07.1998
Skills
Customer assistance
Challenge 25 policy enforcement
Excellent timekeeping
Money handling
Loss prevention
Interests
Going to the beach with my family
Cleaning
Timeline
Sales Assistant
Squires Tools
04.2024 - Current
Sales Assistant
Aldi
07.2021 - 04.2024
Sales Assistant
Sainsburys
10.2015 - 09.2020
Nursery Assistant
Early years childcare
09.1999 - 04.2005
Certificate of Higher Education - In childcare and education
Crawley College
09.1998 - 07.1999
GCSEs -
St Wilfrids School
04.1998 - 07.1998