Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Tracy Clarke

Sales Assistant
Bognor Regis

Summary

Although i've not worked in a nursery setting since before having my children its always been my passion, to work alongside children. I have four children (17,12,6,3) and also care for my mum who now lives with us.

Overview

25
25
years of professional experience
1
1
year of post-secondary education
1
1
Language

Work History

Sales Assistant

Squires Tools
Bognor Regis
04.2024 - Current
  • Received and processed product returns.
  • Employed visual merchandising skills to present in-store displays of new products, increasing foot traffic by using social media to increase the visitors in store as well as online.
  • Fostered positive relationships with customers to enhance loyalty and retention.
  • Unpacked merchandise on arrival, conducting stock checks to verify good condition.
  • I have also learned how to confidently is the vac forming machine to make builders sheets and flush glaze windows.
  • Completed purchases with cash, credit and debit payment methods, providing customer receipts for reference.
  • Cultivated loyal, profitable customer relationships, asking open-ended questions to assess and cater to individual needs.
  • Managed till operations by promptly and precisely scanning items, processing payments and issuing receipts.
  • Guaranteed high levels of customer satisfaction through product knowledge and attentive service.
  • Tagged products quickly and accurately with price tags and stickers.
  • Prepared orders for customers with wrapped, bagged and boxed items.

Sales Assistant

Aldi
Bognor Regis
07.2021 - 04.2024
  • Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
  • Received and processed product returns.
  • Fostered positive relationships with customers to enhance loyalty and retention.
  • Unpacked merchandise on arrival, conducting stock checks to verify good condition.
  • Exceeded weekly targets through dedicated service and selling.
  • Guaranteed exceptional store cleanliness in line with Aldi's protocol through regular sweeping, vacuuming, mopping and dusting.
  • Updated product labelling and pricing to reflect discounts and offers.
  • Maintained impeccably high standards store presentation and hygiene through cleaning.
  • Worked energetically to maintain efficient operations during peak trading hours.
  • Completed purchases with cash, credit and debit payment methods, providing customer receipts for reference.
  • Shelved and merchandised new products in visually appealing, organised displays to engage customers.
  • Accepted and processed cash, cheque, card and mobile payments using POS systems.
  • Built lasting relationships with clients through customer service interactions.
  • Resolved customer complaints and process issues with proactive problem-solving skills.
  • Operated cash registers with accuracy and processed cash and card transactions.
  • Went above and beyond by helping customers to locate stock, making bespoke orders where possible.
  • Inspected products for damages and expiry dates before processing refunds.
  • Monitored and reported suspicious activity to security officer to avoid theft.

Sales Assistant

Sainsburys
Bognor Regis
10.2015 - 09.2020
  • Tagged products quickly and accurately with price tags and stickers.
  • Explained establishment policies to customers and offered advice on selections.
  • Promoted customer loyalty scheme at checkout.
  • Requested and checked customer IDs at checkout for age-restricted products.
  • Inspected products for damages and expiry dates before processing refunds.
  • Helped customers obtain specialised help for refunds and exchanges.
  • Helped to prevent shoplifting by reporting or escalating suspicious activity or known offenders.
  • Replenished floor stock and processed deliveries promptly, maximising product availability for customers.

Nursery Assistant

Early years childcare
Crawley
09.1999 - 04.2005
  • Informed parents and staff members regarding activity of children.
  • Prepared nutritious meals and snacks, carefully adhering to individual dietary requirements and portioning standards.
  • Practiced child protection and health and safety measures to comply with guidelines.
  • Coordinated age-appropriate activities to enhance learning development, including art, music and physical pursuits.
  • Supervised daily activities, lunch break and rest time to monitor schedule.
  • Recorded and informed manager regarding injuries and accidents.
  • Engaged with both children and caregivers to nurture ongoing trusting rapport.
  • Supported children's development with learning-through-play activities, aiding social, emotional and educational growth.
  • Encouraged children to safely explore surroundings, promoting curiosity and experimentation.
  • Fed meals , changed diapers and assisted children to use toilet.
  • Recorded daily data and incidents in alignment with company reporting requirements.
  • Taught alphabet and numeracy to enhance learning experience.
  • Monitored interactions within group settings, encouraging sharing and cooperation to facilitate positive socialisation.
  • Created caring bonds with children for comfort and safety within nursery.
  • Communicated daily observations with guardians, maintaining detailed development records.
  • Thoroughly cleaned and disinfected play areas to control health risks.
  • Supervised groups of up to 8 children.
  • Developed positive, trusting relationships with groups of young children.
  • Upheld reliable routines to minimise children's stress and anxiety.
  • Disciplined children appropriately, upholding established rules of behaviour.
  • Created and maintained welcoming, safe and tidy space to promote children's development.
  • Helped children with personal hygiene needs and taught young children to independently complete care tasks.
  • Set up equipment and materials ahead of recreational activities.

Education

Certificate of Higher Education - In childcare and education

Crawley College
Crawley, WSX
09.1998 - 07.1999

GCSEs -

St Wilfrids School
Crawley, WSX
04.1998 - 07.1998

Skills

Customer assistance

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Interests

Dog walking

Going to the beach with my family

Cleaning

Timeline

Sales Assistant

Squires Tools
04.2024 - Current

Sales Assistant

Aldi
07.2021 - 04.2024

Sales Assistant

Sainsburys
10.2015 - 09.2020

Nursery Assistant

Early years childcare
09.1999 - 04.2005

Certificate of Higher Education - In childcare and education

Crawley College
09.1998 - 07.1999

GCSEs -

St Wilfrids School
04.1998 - 07.1998

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Tracy ClarkeSales Assistant