Summary
Overview
Work history
Education
Skills
Affiliations
Custom
Personal Information
Accomplishments
Timeline
Generic

Tracy Bithell

Tiverton,Devon

Summary

Dedicated professional with a strong foundation in communication skills, leadership, and team building. Demonstrates calmness under pressure and resourcefulness, ensuring flight safety and passenger care are prioritised. Proficient in aircraft security procedures and maintaining cabin presentation standards, with a commitment to punctuality and reliability. Career goals include advancing expertise in aviation safety and enhancing passenger experience.

Overview

43
43
years of professional experience

Work history

Cabin crew member

Tui Airways
Exeter Airport, Devon
03.2025 - Current
  • Supported colleagues during busy periods or emergencies demonstrating team spirit and reliability.
  • Created a welcoming atmosphere through friendly interactions with passengers.
  • Enhanced passenger comfort by maintaining a clean and orderly cabin environment.
  • Demonstrated professionalism when dealing with challenging or difficult passengers to maintain a peaceful journey environment.
  • Delivered professional pre-flight briefings, enhancing customer understanding of safety procedures.
  • Maintained composure under pressure while handling multiple responsibilities on long-haul flights resulting in high-quality service delivery.
  • Participated actively in pre-flight briefings, gaining awareness of relevant details about the journey ahead for better preparedness.
  • Kept abreast of changes in safety regulations through continuous training sessions ensuring adherence during flights.
  • Handled emergency situations calmly; administered first aid when necessary to ensure passenger wellbeing.
  • Fostered good relationships with passengers from diverse cultural backgrounds promoting an inclusive atmosphere onboard.
  • Responded promptly to passenger queries or complaints displaying excellent problem-solving skills for customer satisfaction improvement.
  • Managed in-cabin services efficiently, including food and beverage distribution for an enjoyable flight experience.
  • Assisted with passenger boarding, luggage stowage, and seating arrangements for smooth flight operations.

Boarding Matron

Handcross Park Prep School
Haywards Heath, West Sussex
09.2016 - 12.2024
  • Monitored boarding house premises for maintained safety and orderliness.
  • Provided pastoral care to boarding students, enhancing their overall welfare experience at school.
  • Supported cleaning staff in maintaining cleanliness of boarding premises; encouraged hygiene habits among students.

Assisted in meal preparation at the boarding house; promoted healthy eating habits among students.


I looked after 63 Children between the ages of 7 and 13 years. Accompanied them to Doctors, Dentists Hospital appointments.

Distributed medication when unwell and medication for allergies.

Boarding Matron

Walhampton Prep School
Lymington, Hampshire
09.2012 - 09.2024
  • Looked after 60 children from ages 7-13 years
  • Accompanied children on School trips
  • Drove Minibuses
  • Cared for the children when unwell overnight/during the school
  • Did all laundry and repairs to home clothes and uniforms
  • Played and read bedtime stories
  • Acted as Second Parents away from home

Assistant Housemistress

St. Swithun's School
Winchester, Hampshire
09.2005 - 09.2012
  • Carried out day-to-day duties accurately and efficiently.
  • Successfully delivered on tasks within tight deadlines.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Supported team by demonstrating respect and willingness to help.
  • Worked flexible hours, covering nights, weekends and bank holidays.
  • Displayed energy and enthusiasm in fast-paced environment.
  • Cared for 45 Teenage Girls
  • Looked after them when unwell
  • Accompanied to Dr's and Hospital Appointments
  • Drove School Minibus for school trips


Nanny

Mr S Blase
Wimbledon, Merton
04.2000 - 09.2005
  • Prepared nutritious meals for improved health.
  • Provided first aid treatment to minor injuries, ensuring quick recovery.
  • Managed children's schedules to ensure timely attendance at school and extracurricular activities.
  • Maintained cleanliness of children's areas for a healthy living environment.
  • Administered medication as directed by parents, ensuring proper health management.
  • Facilitated bedtime routines leading to consistent sleeping habits.
  • Transported children safely to various appointments and engagements.
  • Organised play dates for social development.
  • Assisted children with personal hygiene tasks for improved health and cleanliness standards.
  • Supported childhood development with educational games and outdoor activities.
  • Handled emergencies efficiently under pressure-prioritising child safety above all else.
  • Supported families on holidays and trips with additional supervision, escorting children to activities and clubs.

Private nanny

Michele Lloyd
Pimlico, City of Westminster
02.1999 - 10.2000
  • Ensured child safety by monitoring their activities and whereabouts at all times.
  • Prepared nutritious meals for improved health.
  • Fostered a nurturing environment with engaging, age-appropriate activities.
  • Provided first aid treatment to minor injuries, ensuring quick recovery.
  • Maintained cleanliness of children's areas for a healthy living environment.
  • Administered medication as directed by parents, ensuring proper health management.
  • Facilitated bedtime routines leading to consistent sleeping habits.
  • Transported children safely to various appointments and engagements.
  • Supervised children's play at home and in external settings, ensuring their physical safety at all times.

Private nanny

Mrs Clare Scheckter
South Kensington, City of London
09.1996 - 12.1998
  • Ensured child safety by monitoring their activities and whereabouts at all times.
  • Prepared nutritious meals for improved health.
  • Fostered a nurturing environment with engaging, age-appropriate activities.
  • Provided first aid treatment to minor injuries, ensuring quick recovery.
  • Administered medication as directed by parents, ensuring proper health management.
  • Facilitated bedtime routines leading to consistent sleeping habits.
  • Promoted good behaviour through positive reinforcement strategies.
  • Transported children safely to various appointments and engagements.
  • Assisted children with personal hygiene tasks for improved health and cleanliness standards.
  • Supported childhood development with educational games and outdoor activities.

Private nanny

Mr & Mrs J Goodrich
Manhattan,, New York, USA
03.1993 - 08.1996
  • Ensured child safety by monitoring their activities and whereabouts at all times.
  • Prepared nutritious meals for improved health.
  • Fostered a nurturing environment with engaging, age-appropriate activities.
  • Provided first aid treatment to minor injuries, ensuring quick recovery.
  • Assisted with homework, resulting in academic improvement.
  • Managed children's schedules to ensure timely attendance at school and extracurricular activities.
  • Maintained cleanliness of children's areas for a healthy living environment.
  • Administered medication as directed by parents, ensuring proper health management.
  • Facilitated bedtime routines leading to consistent sleeping habits.
  • Promoted good behaviour through positive reinforcement strategies.
  • Transported children safely to various appointments and engagements.
  • Organised play dates for social development.
  • Communicated regularly with parents about daily activities and behaviours observed-maintaining transparency in care provided.
  • Handled emergencies efficiently under pressure-prioritising child safety above all else.
  • Prepared healthy and nutritious meals to specific dietary requirements.
  • Continuously exceeded parent expectations by accommodating last-minute schedule changes.
  • Modelled appropriate social behaviours, promoting empathy, kindness and concern for others.
  • Performed cleaning, washing, ironing and laundry to maintain home order.
  • Supported families on holidays and trips with additional supervision, escorting children to activities and clubs.
  • Adhered to set timeframes to maintain consistency with nighttime routines.

Private Nanny/Babysitter

Mrs Seckham
Weymouth, Dorset
03.1990 - 02.1993
  • Ensured child safety by monitoring their activities and whereabouts at all times.
  • Prepared nutritious meals for improved health.
  • Fostered a nurturing environment with engaging, age-appropriate activities.
  • Provided first aid treatment to minor injuries, ensuring quick recovery.
  • Created fun learning environment using arts and crafts, aiding cognitive growth.

Private nanny

Mrs S Lever
Totteridge, Barnet
11.1982 - 02.1987
  • Ensured child safety by monitoring their activities and whereabouts at all times.
  • Prepared nutritious meals for improved health.
  • Fostered a nurturing environment with engaging, age-appropriate activities.
  • Provided first aid treatment to minor injuries, ensuring quick recovery.
  • Maintained cleanliness of children's areas for a healthy living environment.
  • Administered medication as directed by parents, ensuring proper health management.
  • Facilitated bedtime routines leading to consistent sleeping habits.
  • Communicated regularly with parents about daily activities and behaviours observed-maintaining transparency in care provided.
  • Prepared healthy and nutritious meals to specific dietary requirements.
  • Assisted in light housework and laundry to reduce parents' workload.

Education

Home Management and Family Care (NNEB equivalent) - Childcare

South Dorset Technical College
09.1980 - 07/1982

7 CSE's - General

Broadwey Secondary Modern School
09.1979 - 07/1980

Skills

  • Calm under pressure
  • Communication skills
  • Resourcefulness
  • Leadership
  • Team building
  • Flight safety training
  • Punctuality and reliability
  • Maintaining professional appearance
  • Aircraft security procedures
  • Passenger care principles
  • Cabin presentation standards

Affiliations

  • My interests are when I am not working include, travelling, although I haven't travelled overseas for a while there are plenty of beautiful places to visit within the UK. Whilst travelling I have a love of photography, mostly landscapes which i find extremely fascinating.
  • I enjoy reading and listening to audiobooks. 4 Years ago I taught myself to knit, which I find therapeutic and relaxing.
  • I enjoy catching up with Friends and family during the holidays.

Custom

Tracy, Bithell, 07879816304, tracyjbithell64@gmail.com, Full, British, Handcross Park School, West Sussex, Haywards Heath, RH17 6HF

Personal Information

Accomplishments

    2 Years ago whilst on our school trip I did the Twin Peaks Challenge of climbing Snowdon and Scafell Pike. I was with 4 other teachers and 13 Yr8 pupils and this was done over 2 days.

Timeline

Cabin crew member

Tui Airways
03.2025 - Current

Boarding Matron

Handcross Park Prep School
09.2016 - 12.2024

Boarding Matron

Walhampton Prep School
09.2012 - 09.2024

Assistant Housemistress

St. Swithun's School
09.2005 - 09.2012

Nanny

Mr S Blase
04.2000 - 09.2005

Private nanny

Michele Lloyd
02.1999 - 10.2000

Private nanny

Mrs Clare Scheckter
09.1996 - 12.1998

Private nanny

Mr & Mrs J Goodrich
03.1993 - 08.1996

Private Nanny/Babysitter

Mrs Seckham
03.1990 - 02.1993

Private nanny

Mrs S Lever
11.1982 - 02.1987

Home Management and Family Care (NNEB equivalent) - Childcare

South Dorset Technical College
09.1980 - 07/1982

7 CSE's - General

Broadwey Secondary Modern School
09.1979 - 07/1980
Tracy Bithell