Tracy Akanya
Bedford,Bedfordshire
Summary
Talented Support Worker focused on improving client lives through high-quality support and patient instruction. Proficient in life, financial and social skills, helping clients integrate into community and live more robust lives. Creative and empathetic assistant with 5 years of experience building community and developing social skills through incremental therapeutic techniques.
Overview
5
5
years of professional experience
11
11
years of post-secondary education
Work history
Support worker
The Burys
Kempston, Bedford
2025.01 - 2025.03
- Assisted over 5 client daily with mobility issues enabling easier movement around home.
- Provided companionship during outings contributing to active social life for clients.
- Helped achieve patient independence through guided tasks and activities.
- Implemented care plans set out by healthcare professionals leading to improved patient well-being.
- Supported daily living skills training which increased client self-sufficiency.
- Promoted mental stimulation through conversation, reading and games resulting in enhanced cognitive function.
- Maintained detailed records of patient behaviour changes for healthcare team reference.
- Assisted in maintaining clean environment for improved client health.
- Actively listened to client concerns thus creating comforting environment.
Support Worker
Onikan General hospital
Lagos, Eko Island
2019.10 - 2024.11
- Helped achieve patient independence through guided tasks and activities.
- Assured safety measures were met to prevent falls or accidents.
- Implemented care plans set out by healthcare professionals leading to improved patient well-being.
- Administered medication according to schedule to all client i support, promoting optimal health outcomes.
- Maintained detailed records of patient behaviour changes for healthcare team reference.
- Promoted physical activity through assistance with exercises improving overall health condition of the client.
- Encouraged social integration by facilitating community involvement opportunities.
- Assisted service users to obtain and access community resources.
Admin Officer
Med Direct Pharmacy
Lagos, Ikeja
2021.05 - 2023.09
- Delegated work effectively amongst team members; encouraged shared responsibility and teamwork.
- Prioritised tasks for timely completion of projects.
- Provided excellent customer service for improved client satisfaction.
- Improved file management system through systematic categorisation and labelling practices.
- Maintained a clean, organised workspace; improved productivity levels.
- Participated actively in departmental meetings contributing valuable insights and suggestions.
- Managed incoming calls for efficient handling of enquiries and complaints.
- Offered administrative support to the management team resulting in enhanced operations.
Education
Higher National Diploma - Business Administration
Federal Polytechnic Oko
Nigeria 2003.04 - 2011.10
National Diploma - Business Administration
Federal Polytechnic Oko
Nigeria 2009.05 - 2011.06
Diploma In Computer Operations - Diploma In Computer Operations
Denis Computer Institution
Nigeria 2011.07 - 2012.01
Skills
- Infection Control Knowledge
- Basic Nursing Care
- Dementia Care Knowledge
- Medication Administration
- Meal Preparation
- Record-keeping
- Disability Support
- Health and Safety Regulations
- Autism Spectrum Disorder Support
- Mental Health Support
- Positive Behavior Support
Affiliations
- COOKING, LISTENING TO MUSIC, READING AND MAKING NEW FRIENDS
Languages
English
Intermediate
References
References available upon request.
Timeline
Support worker
The Burys
2025.01 - 2025.03
Admin Officer
Med Direct Pharmacy
2021.05 - 2023.09
Support Worker
Onikan General hospital
2019.10 - 2024.11
Diploma In Computer Operations - Diploma In Computer Operations
Denis Computer Institution
2011.07 - 2012.01
National Diploma - Business Administration
Federal Polytechnic Oko
2009.05 - 2011.06
Higher National Diploma - Business Administration
Federal Polytechnic Oko
2003.04 - 2011.10