Summary
Overview
Work history
Education
Skills
Interests
Work availability
Timeline
Tracy Aiwone

Tracy Aiwone

London,England
"Trust in the lord with all your heart and lean not on your own understanding."
King solomon- from the bible.

Summary

For the past two years, I've worked in sales and hospitality. I have retail and customer service experience and am eager to learn new skills. I am an extroverted, dedicated, and open-minded team member. I get along well with others and am adaptive to changes. I am always eager to learn new things and broaden my knowledge.

Overview

4
4
years of professional experience
5
5
years of post-secondary education

Work history

Hospitality Team Member

Spendid
London
03.2021 - 01.2023
  • Created warm, friendly atmosphere through positive guest interactions.
  • Offered assistance to help team members complete tricky tasks or meet tight deadlines.
  • Liaised with other staff members to verify accuracy and quality in fast-paced environment.
  • Brought positive can-do attitude and passion for customer service to solve service issues.

Waitress

Off to work
London
08.2021 - 08.2022
  • Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
  • Kept guest tables neat and tidy by regularly clearing away dirty dishes and used glasses and wiping down surfaces.
  • Provided friendly, courteous service, maximising positive customer satisfaction ratings.
  • Performed bar closing duties, thoroughly cleaning, sanitising and replenishing stock.
  • Created friendly, welcoming atmosphere to encourage positive guest experiences, prolonging visits to increase profitability.

warehouse operative

Amazon
Rugby, Warwickshire
10.2021 - 01.2022
  • Completed work following safety rules for best working practices.
  • Minimised product damage, ensuring goods were correctly handled and stored to task specifications.
  • Picked, packed and dispatched high-volume orders, consistently exceeding warehouse performance targets.
  • Attended Health and Safety training to ensure consistent adherence to warehouse safety policies.
  • Cleaned and tidied work areas to meet inspection requirements.

Fashion Sales Associate

House of CB
London, England
06.2019 - 09.2020


  • Prepared products for sales floor, steaming and presenting items immaculately for appealing displays.
  • Maintained easy-to-navigate stock room systems, ensuring products were stored and displayed in order.
  • Assessed customer tastes and budgets to recommend suitable items.
  • Fostered positive relationships with customers to enhance loyalty and retention.
  • Increased average transaction value by promoting coordinating items and accessories.
  • Monitored fashion trends closely to anticipate consumer demand.
  • Listened to customer needs and preferences to provide targeted advice, increasing sales opportunities.
  • Replenished stock regularly to meet customer demand.

Warehouse Operative

Amazon
Coventry, West Midlands
10.2022 - 01.2023
  • Completed work following safety rules for best working practices.
  • Minimised product damage, ensuring goods were correctly handled and stored to task specifications.
  • Received and sorted high-volume orders, consistently exceeding warehouse performance targets.
  • Reported issues and damages to senior warehouse staff, enabling prompt, effective resolutions.

Education

GCSEs -

St Angela's Ursuline School, London
09.2013 - 06.2018


  • English, 4
  • Mathematics, 4

Diploma of Higher Education - business

University College Birmingham, Birmingham
09.2021 - 06.2022

I completed an access course in business studies at a pass.

Law

The University of Law, London
09.2022 -

Skills

Customer service:

  • Professional telephone demeanor
  • Warehousing functions
  • Receiving support
  • Stocking and replenishing
  • Complaint resolution
  • Teamwork

IT:

  • Windows operating systems, Microsoft Word, Google Calendar and Powerpoint

Interests

Hobbies and interests: Reading the bible, gym & playing the keyboard.

Work availability

Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
morning
afternoon
evening
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Timeline

Warehouse Operative - Amazon
10.2022 - 01.2023
The University of Law - , Law
09.2022 -
warehouse operative - Amazon
10.2021 - 01.2022
University College Birmingham - Diploma of Higher Education, business
09.2021 - 06.2022
Waitress - Off to work
08.2021 - 08.2022
Hospitality Team Member - Spendid
03.2021 - 01.2023
Fashion Sales Associate - House of CB
06.2019 - 09.2020
St Angela's Ursuline School - GCSEs,
09.2013 - 06.2018

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Tracy Aiwone