Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tracie Simpson

Derby,Derbyshire

Summary

Motivated individual with a diverse background in customer service and soft furnishing production. Demonstrates adaptability and initiative in fast-paced environments, ensuring high-quality outcomes in all tasks. Eager to leverage strong interpersonal skills and a positive attitude to contribute to team success.

Overview

12
12
years of professional experience

Work History

Soft Furnishing Maker

Lynne Kelly Curtains
Derby, Derbyshire
06.2021 - Current
  • Hand finished furnishings in customers houses.
  • Produced soft furnishings to a very high standard.
  • Actively pursued personal learning and development opportunities.
  • Trained new colleagues
  • Prepared fabric to specified dimensions, using a sewing machine or pounce wheel.
  • Matched thread and needle to repair damages by hand.
  • Conducted quality control checks on completed projects to guarantee satisfaction and adherence to client specifications.
  • Removed stitches from garments in preparation for altering.
  • Made a variety of garments using manual sewing and sewing machines.
  • Assisted customers in selecting fabrics and designs, providing expert advice on durability, maintenance, and colour coordination.

Kitchen Staff Member

Wayfarer Cafe
Derby, Derbyshire
06.2014 - 05.2021
  • Followed all rules and regulations related to safe food handling, preparation and storage.
  • Stored food according to safety procedures, protecting from spoilage and preventing waste.
  • Washed and put away cookware, utensils and dishes.
  • Followed recipes to achieve food quality and consistency.
  • Helped kitchen team prioritise and complete high-volume orders in busy restaurant environment.
  • Maintained high levels of kitchen hygiene, including cleaning surfaces and equipment regularly.
  • Maintained cleanliness and organisation of kitchen stations and storage areas.
  • Operated kitchen equipment safely, including ovens, grills, and fryers, following proper procedures.
  • Helped open the kitchen by completing tasks, including deep cleaning and preparing ingredients.
  • Maintained strict hygiene and cleanliness standards in all kitchen areas to comply with health and safety regulations.
  • Completed daily cleaning and restocking checklists to support kitchen operations.
  • Handled multiple food orders simultaneously under high-pressure situations, prioritising tasks efficiently.
  • Assisted in kitchen closing duties, carrying out sanitation tasks and organising stock for next day opening.
  • Kept operations running smoothly and efficiently by keeping workspaces organised, clean and ready for service.
  • Prepped ingredients in advance to speed up cooking times during peak hours.
  • Disinfected food preparation areas for improved kitchen hygiene.
  • Managed kitchen cleaning duties to keep all areas and workstations organised, well-stocked and free from hazards.
  • Disposed of waste, rubbish and out of date stock into designated disposal systems.
  • Upheld health and safety standards to protect staff and customers.
  • Trained new kitchen staff on operating procedures, safety protocols, and cooking techniques.
  • Monitored food temperatures during cooking and storage to adhere to safety guidelines.
  • Observed customer requests concerning allergens and dietary requirements.
  • Rotated stock and added new items from stock deliveries.
  • Coordinated with front-of-house staff to ensure timely delivery of orders and enhance customer satisfaction.
  • Conducted regular checks on food stock, alerting management of low inventory levels or potential shortages.
  • Checked stock was stored at correct temperatures to limit spoilage.
  • Minimised risk of contamination with regular cleaning in refrigerated, frozen and dry storage spaces.
  • Packaged take-out orders and staged for pickup, monitoring workflow to reduce errors.
  • Played a key role in catering events, preparing large volumes of food to exacting standards within tight deadlines.
  • Independently prepared up tp [Number] meals, snacks and side dishes without assistance or supervision.
  • Actively participated in kitchen meetings, providing feedback and suggestions for operational improvements.
  • Responded promptly to special dietary requests from customers, adapting dishes to meet allergen and preference needs.
  • Managed inventory, conducted stock checks, and reordered supplies to maintain kitchen efficiency.
  • Tailored dishes to accommodate customer dietary requirements and allergies, ensuring customer care and satisfaction.
  • Assisted in menu planning and contributed ideas for new dishes and seasonal variations.
  • Delivered exceptional customer service by promptly greeting guests and taking orders with a friendly demeanour.
  • Managed table service for guests, offering menu recommendations and taking orders accurately.
  • Assisted cafe activities, including processing payments, taking orders, mixing drinks and making food.
  • Managed complaints with calm, clear communication and problem-solving.

Education

NVQ Level 1 - Catering and hospitality

Wilmorton College
Derby, DER
01-2002

GCSEs - Senior School

Merrill College
Derby
01-2000

Skills

  • Fabric selection
  • Quality control
  • Sewing machine operation
  • Interior design consultation
  • Customer service
  • Time management
  • Team training
  • Problem solving
  • Attention to detail
  • Inventory management
  • Adaptable communication
  • Client relationship management
  • Safety compliance
  • Technical troubleshooting
  • Creative design
  • Positive attitude
  • Customer support
  • Fabric knowledge
  • Fabric cutting
  • Creative thinking
  • Decision making
  • Team player
  • Customer engagement
  • Hand stitching
  • Risk Assessment
  • Hand-eye coordination
  • Precision craftsmanship
  • Initiative taking
  • Deadline adherence
  • Time efficiency
  • Computer literate

Timeline

Soft Furnishing Maker

Lynne Kelly Curtains
06.2021 - Current

Kitchen Staff Member

Wayfarer Cafe
06.2014 - 05.2021

NVQ Level 1 - Catering and hospitality

Wilmorton College

GCSEs - Senior School

Merrill College
Tracie Simpson