TRACEY ANN MCKENZIE
chorley,United Kingdom
Summary
Skilled in workforce planning, change leadership, and service delivery. Adept at staff motivation, Key Performance Indicators tracking, and team leadership to drive organisational success.
Reliable, innovative, and driven to lead teams towards achieving organisational excellence. Proficient in strategic planning combined with excellent communication and problem-solving skills. Passionate in wanting to make a difference in Lancashire leading the service to ensure they are able to assist children and families achieve their best outcomes possible.
Overview
40
40
years of professional experience
11
11
years of post-secondary education
Work history
Head of Service health visitors and school nurses
HCRG care group
Lancashire, Lancashire
2020.09 - Current
- Operational oversight of the delivery of the 0-19 service ensuring contractual requirements are met within the financial envelope.
- Fostered collaborative and efficient ways of working to ensure children and families are supported dependant upon need to ensure they are given the opportunity to reach the best outcomes for their health and well being.
- Implemented initiatives enhancing staff performance and skill sets.
- Fostered a motivation-oriented work environment, boosting team morale.
Service manager
HCRG care group
Preston, Lancashire
2015.09 - 2020.09
- Operation oversight of the delivery of 0-19 services within the central locality of Lancashire. Managing four teams and enabling them to deliver the best service possible to achieve the best outcomes for the children and families.
- Maintained a positive work environment through effective conflict resolution strategies among staff.
- Reviewed operational policies periodically for improvements in efficiency and effectiveness.
- Established clear lines of communication between management and staff, fostering a harmonious working environment.
Deputy clinical lead
LSCFT
Preston, Lancashire
2012.04 - 2015.09
- Cultivated continuous learning culture among staff members, enhancing professional growth and development.
- Led training programmes to enhance the clinical skills of junior team members.
- Worked closely with fellow nursing professionals to identify strategies for practice development and improvement.
Team Leader
LSCFT
Chorley, Lancashire
2008.01 - 2012.04
- led a specific team within a geographical area in Lancashire ensuring staff performance met a high standard to support children and families to reach their best outcomes.
- Negotiated successful outcomes in challenging scenarios, demonstrating strong problem-solving skills.
- Developed strategies for improved performance level across the team.
- Prioritised tasks according to urgency and importance, optimising workload allocation among team members.
- Coordinated daily tasks, ensuring smooth workflow within the team.
Health visitor
LSCFT
Chorley, Lancashire
2005.09 - 2008.01
- Held a caseload of families and children working in collaboration with multiple partners to ensure children had the best opportunity to reach their best health and well being outcomes.
- Assessed child development stages, identifying potential concerns early on.
- Conducted home visits for comprehensive patient assessment and intervention.
- Delivered educational workshops on various health topics, increasing community awareness and understanding.
- Coordinated with social services to ensure holistic care provision.
- Managed high-risk cases, ensuring child safety was prioritised.
health visitor student
LSCFT
Chorley, Lancashire
2004.09 - 2005.06
- Completed a full time degree in community specialist public health whilst also working in practice placements and supervising a small caseload of children and families.
- Managed high-risk cases, ensuring child safety was prioritised.
- Encouraged healthy lifestyle choices amongst patients, leading to improved overall health status.
- Promoted breastfeeding practices to enhance infant nutrition and bonding experience with mother.
- Conducted home visits for comprehensive patient assessment and intervention.
- Developed multidisciplinary treatment plans to improve patient outcomes.
district nurse/childminder/reflexologist
LSCFT/self employed
Preston, Lancashire
1998.05 - 2004.09
- During this period of time I had my second child and took some maternity leave. On returning back to work I held several posts, these being a district nurse, a night sister in a care home, a part time childminder and a part time reflexologist.
Deputy sister
Park Attwood clinic
Bewdley, Worcestershire
1993.05 - 1998.05
- Enhanced team collaboration with clear and concise communication.
- Improved patient comfort by ensuring prompt delivery of care.
- Administered medications for effective pain management.
- Conducted regular ward rounds for comprehensive health monitoring.
- Assisted doctors during examinations, ensuring thorough assessments were made.
- Explained medical procedures to patients, fostering understanding and trust.
staff nurse RMN
Maudsley acute trust
London, london
1992.04 - 1992.12
- Collaborated with multidisciplinary team to enhance patient care.
- Provided compassionate emotional support to patients, easing their anxiety.
- Identified early warning signs of deteriorating health through vigilant monitoring.
- Handled emergency situations calmly leading to successful crisis resolution.
- Liaised effectively with relatives, keeping them informed about patient progress.
RMN staff nurse
Wigan and Leigh Trust
Wigan, Greater Manchester
1991.03 - 1991.12
- Provided compassionate emotional support to patients, easing their anxiety.
- Handled emergency situations calmly leading to successful crisis resolution.
- Identified early warning signs of deteriorating health through vigilant monitoring.
- Liaised effectively with relatives, keeping them informed about patient progress.
post reg student RMN
Wigan and Leigh
Wigan, Greater Manchester
1989.09 - 1991.03
- Carried out day-to-day duties accurately and efficiently.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Successfully delivered on tasks within tight deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
staff nurse RGN
Ormskirk hospital
Ormskirk, Lancashire
1989.02 - 1989.09
- Identified early warning signs of deteriorating health through vigilant monitoring.
- Increased patient understanding with clear explanation of medical procedures.
- Provided compassionate emotional support to patients, easing their anxiety.
- Liaised effectively with relatives, keeping them informed about patient progress.
- Handled emergency situations calmly leading to successful crisis resolution.
student RGN training
Ormskirk hospital
Ormskirk, Lancashire
1986.02 - 1989.02
- Carried out day-to-day duties accurately and efficiently.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Successfully delivered on tasks within tight deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Education
Bachelor of Science - public health health visiting
University of Bolton
Bolton 2004.09 - 2005.06
postgraduate certificate - professional development
University of Lancaster
2013.06 - 2018.09
Diploma of Higher Education - Key skills for managers
Bolton University
Bolton 2009.01 - 2009.07
Diploma of Higher Education - Registered mental nurse
Wigan hospital
Wigan 1989.09 - 1991.03
registered nursing qualification - reg general nurse
west lancs nurse education centre
Ormskirk, Lancashire 1986.02 - 1989.02
Skills
- Financial budgeting
- Performance metrics analysis
- Results-Driven approach
- Innovative thinking
- Crisis response
- Contract negotiations
- Change implementation
- Employee performance evaluation
- Workforce planning
- Change leadership
- Service delivery
- Business continuity planning
- Staff motivation
- KPI tracking
- Team Leadership
- Strategic planning
Gaps in employment
To clarify the short gaps in employment. This was when I got the opportunity to travel and work abroad voluntarily.
References
References available upon request.
Timeline
Head of Service health visitors and school nurses
HCRG care group
2020.09 - Current
Service manager
HCRG care group
2015.09 - 2020.09
postgraduate certificate - professional development
University of Lancaster
2013.06 - 2018.09
Deputy clinical lead
LSCFT
2012.04 - 2015.09
Diploma of Higher Education - Key skills for managers
Bolton University
2009.01 - 2009.07
Team Leader
LSCFT
2008.01 - 2012.04
Health visitor
LSCFT
2005.09 - 2008.01
health visitor student
LSCFT
2004.09 - 2005.06
Bachelor of Science - public health health visiting
University of Bolton
2004.09 - 2005.06
district nurse/childminder/reflexologist
LSCFT/self employed
1998.05 - 2004.09
Deputy sister
Park Attwood clinic
1993.05 - 1998.05
staff nurse RMN
Maudsley acute trust
1992.04 - 1992.12
RMN staff nurse
Wigan and Leigh Trust
1991.03 - 1991.12
post reg student RMN
Wigan and Leigh
1989.09 - 1991.03
Diploma of Higher Education - Registered mental nurse
Wigan hospital
1989.09 - 1991.03
staff nurse RGN
Ormskirk hospital
1989.02 - 1989.09
student RGN training
Ormskirk hospital
1986.02 - 1989.02
registered nursing qualification - reg general nurse
west lancs nurse education centre
1986.02 - 1989.02