Tracey Walker
Helensburgh,Argyll and Bute
Summary
Detail-oriented professional with expertise in travel arrangements coordination, route planning efficiency, and hotel and flight booking. Skilled in contract reviewing, people management, and crisis management proficiency, ensuring seamless operations and effective problem-solving. Adept at professional networking and customer relationship management to foster strong partnerships and enhance client satisfaction. Committed to leveraging organisational skills to optimise processes and deliver exceptional results in dynamic environments.
Driven professional with excellent organisational and communication skills, ready to excel as Travel Manager. Proven abilities in project management and customer service demonstrate strong foundation for overseeing travel arrangements and ensuring client satisfaction. Committed to enhancing travel experiences and streamlining processes for optimal outcomes.
Overview
44
44
years of professional experience
Work history
Crew and Travel Manager
GSS Plant Ltd
Helensburgh, Argyll and Bute
03.2013 - Current
- Maintained thorough records of all bookings and expenses for transparency.
- Optimised travel policy, aligning it with company objectives.
- Implemented new online booking tool to simplify reservation process.
- Coordinated multi-city itineraries, reducing overall transportation costs.
- Generated cost savings for corporate travel budget through meticulous vendor negotiation.
- Routinely negotiated contracts with vendors for best pricing options.
- Responded to clients' questions, issues and complaints, thinking creatively to formulate effective solutions.
- Conducted calls professionally and politely to maintain excellent service standards.
Corporate travel manager
Murray and Biggar
Helensburgh, Argyll and Bute
01.1982 - 03.2013
Managed several Corporate Account for the Travel Agency
Booked all travel
Liaised with the Client
Hotel Bookings
Negotiated Rates
Personal and Individual Service
Skills
- Travel arrangements coordination
- Route planning efficiency
- Hotel and flight booking
- Contract reviewing
- People management expertise
- Crisis management proficiency
- Professional networking
- Customer relationship management
Affiliations
- walking, reading and playing pickleball