TRACEY TELLIER
Summary
Highly skilled IT professional with expertise in BCS Level 2 in IT User Skills (ECDL Extra) and Level 2 Database Software. Demonstrates excellent communication and language skills, including fluency in French, and excels in providing outstanding customer service. Known for the ability to work accurately, follow instructions, and maintain a quick pace while adhering to health and safety regulations. Adaptable, flexible, and reliable with a welcoming, friendly, and polite manner.
Overview
32
32
years of professional experience
Work history
Temporary Agency Work
Stafforce
Linton, Lincolnshire
05.2024 - Current
Reception work/ admin/ House keeping/Factory work
Housekeeping Temporary
Compass Group (RAF WADDINGTON)
Lincoln, Lincolnshire
11.2023 - 05.2024
- Delivered faultless cleanliness standards and exceptional guest care.
- Completed deep cleaning tasks resulting in a germ-free environment.
- Used specialist chemicals and equipment to remove stains from carpets, curtains and furniture.
- Made beds daily to ensure a neat bedroom area.
- Ran errands as needed contributing to smooth household operations.
- Maintained well-stocked trolleys with complete cleaning, linen and comfort supplies, enabling efficient room turnarounds between guests.
- Managed laundry process, washing, drying, folding clothes; keeping wardrobe tidy.
- Managed waste disposal effectively for a cleaner environment.
- Reported damages and breakages, promptly repairing items and arranging replacements.
Temporary Agency Work
Stafforce
Linton, Lincolnshire
04.2023 - 11.2023
- Fostered a positive working relationship amongst team members encouraging cooperation and teamwork.
- Reception/admin
- Represented company and promoted brand with exceptional service and presentation.
- Greeted incoming customers in a professional manner and provided friendly, knowledgeable assistance.
- Answered and directed incoming calls to relevant staff members using multi-line telephone systems.
- Directed clerical tasks, including copying, faxing and file management.
- Facilitated prompt issue resolution through careful tracking of complaints until they were fully addressed.
Home Educating my daughter
At Home
Lincoln, Lincolnshire
02.2019 - 10.2022
- Taught multiple primary subjects using a blend of modern and traditional teaching techniques.
- Promoted physical, mental and social development by implementing games and outdoor recreational activities.
- Adapted teaching methods and materials to meet my daughters' varying needs and interests.
- Prepared lessons to meet my daughters needs.
Curtis of Lincoln & Bakery
01.2017 - 01.2019
- Served up to 100 customers at the sales counter
- Offered face to face advice to customers on the store products
- Handled customer complaints in a calm manner
- Ensured all areas are clean and tidy
Cleaner
Turners (FM), RAF Waddington
01.2013 - 01.2015
- Cleaned RAF hangers offices, kitchens, and all staff areas
- Adhering to strict security measures to clean inside the airplane hangers
- Ensured that all cleaning was in line the high standard expected
- Understood health and safety and ensuring that the most appropriate cleaning products were used correctly
- Use of a variety of cleaning products and equipment
Full time Housewife/Parent
N/A
France/South America, N/A
01.1998 - 01.2012
Trainee Hairdresser
01.1998 - 01.2000
Army Logistics Regiment
Army
01.1996 - 01.1998
- Upheld strict discipline standards, cultivated a professional military environment.
- Provided mentorship and guidance to junior soldiers; fostered a culture of respect and cooperation within the unit.
- Remained composed and focused in highly stressful situations.
Care Assistant
St Paul's Nursing Home
01.1993 - 01.1995
Skills
- IT skills
- BCS Level 2 in IT User Skills (ECDL Extra)
- Level 2 Database Software
- Good communication and language skills
- Fluent in French
- Excellent customer service skills
- Ability to work accurately
- Ability to follow instructions
- Ability to work to a quick pace
- Welcoming manner
- Friendly manner
- Polite manner
- Understanding of health and safety regulations
- Adaptable
- Flexible
- Reliable
Custom
- Health and Safety NVQ Level 1 and 2
- IT skills, Microsoft office NVQ Level 1 and 2
- ECDL level 2 Extra, Level 2 Database Software.
- Martial arts (tang soo do) belt Qualifications
- First Aid
Accomplishments
TEAM GB World Championships ( martial arts tang soo do) Bronze Medal
References
References available upon request.
Timeline
Temporary Agency Work
Stafforce
05.2024 - Current
Housekeeping Temporary
Compass Group (RAF WADDINGTON)
11.2023 - 05.2024
Temporary Agency Work
Stafforce
04.2023 - 11.2023
Home Educating my daughter
At Home
02.2019 - 10.2022
Curtis of Lincoln & Bakery
01.2017 - 01.2019
Cleaner
Turners (FM), RAF Waddington
01.2013 - 01.2015
Full time Housewife/Parent
N/A
01.1998 - 01.2012
Trainee Hairdresser
01.1998 - 01.2000
Army Logistics Regiment
Army
01.1996 - 01.1998
Care Assistant
St Paul's Nursing Home
01.1993 - 01.1995
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