Tracey Smith
Faversham,Kent
Summary
Detail-oriented reward professional with extensive experience in administrative procedures. Manages daily payroll operations with exceptional planning and organisational skills, ensuring timely business as usual and project delivery. Highly organised and reliable, consistently meeting deadlines and exceeding expectations.
Overview
33
33
years of professional experience
3
3
years of post-secondary education
Work history
Reward Manager
South East Water
Snodland, Kent
07.2011 - Current
- HR Lead for changeover to new HRIS provider in March 2025, executing implementation punctually and adhering to budget.
- Optimised payroll and reward manual processes to increase productivity and uphold low payroll to employee ratio.
- Formulated and executed processes to ensure compliance with Off Payroll Working and Holiday Pay Regulations alongside CEO pay ratio and Gender Pay Gap reporting.
- Crafted and launched Wellbeing Strategy, serving as joint lead for all new wellbeing initiatives throughout organisation
- Enhanced statistical reporting for monthly Board and Executive reports.
- Implemented staff training, updating payroll competencies and meeting all necessary audit standards.
- Transformed staff benefits via introduction of salary sacrifice pension, electric vehicle salary sacrifice, cycle to work scheme and innovative health cash plan.
- Sustained reward collaborations with other utility providers
- Other responsibilities include: running employee and pensioner monthly payrolls, maintaining all benefits, keeping up to date on and meeting all legislative requirements, submission of annual PAYE Settlement Agreement and managing a reward team.
Remuneration and Benefits Manager
Allied Carpets
Orpington, Kent
02.2006 - 02.2011
- Executed monthly payroll and pension procedures with meticulous attention to detail.
- Managed PAYE deductions and transmitted payroll details to HMRC efficiently.
- Oversaw HR function within Head Office.
- Divided main payroll into three distinct segments, establishing new PAYE references following company administration and subsequent asset sales.
Sabbatical
Self-Employed
11.2005 - 01.2006
Payroll Manager
Clifford Chance
City of London, London
02.1993 - 11.2005
- Managed statutory reporting obligations for compliance with HMRC regulations.
- Oversaw payroll team, fostering a collaborative and efficient working environment.
- Conducted regular audits for assurance of payroll accuracy and integrity.
- Guaranteed corporate and statutory compliance by constantly enforcing payroll guidelines, policies and procedures.
- Responded to enquiries and provided information regarding payroll related matters.
- Managed employee records on database to maintain accuracy and updated information.
- Collaborated with HR department to streamline employee data.
Education
WRAW Master Practitioner - Wellbeing
The Wellbeing Project
04.2022 - 05.2022
Level 2 Understanding Health Improvement - Health and Wellbeing
Royal Society for Public Health UK
03.2022 - 04.2022
Retirement Provision Certificate -
Pensions Management Institute
05.2015 - 10.2015
Diploma in Payroll Management - Payroll
Chartered Institute of Payroll Professionals
09.1994 - 10.1996
"O" Levels -
General Certificate of Education
Skills
- Payroll administration
- Employee engagement
- Compliance reporting
- Statistical analysis
- Project management
- Attention to detail
- Results-focused
Affiliations
- Volunteering
- Tennis
- Running
- Pilates
References
References available upon request.
Timeline
WRAW Master Practitioner - Wellbeing
The Wellbeing Project
04.2022 - 05.2022
Level 2 Understanding Health Improvement - Health and Wellbeing
Royal Society for Public Health UK
03.2022 - 04.2022
Retirement Provision Certificate -
Pensions Management Institute
05.2015 - 10.2015
Reward Manager
South East Water
07.2011 - Current
Remuneration and Benefits Manager
Allied Carpets
02.2006 - 02.2011
Sabbatical
Self-Employed
11.2005 - 01.2006
Diploma in Payroll Management - Payroll
Chartered Institute of Payroll Professionals
09.1994 - 10.1996
Payroll Manager
Clifford Chance
02.1993 - 11.2005
"O" Levels -
General Certificate of Education
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