Tracey Sedgwick

Providing accurate administration within clinical record systems including booking appointments, record keeping, updating waiting lists and processing referrals. Answering telephone calls from patients, carers, health professionals and colleagues in a calm, polite and informed manner. Word processing letters to patients, carers and health professionals. Creating and maintaining spreadsheets and databases as well as use of in-house systems. I am experienced in electronic diary management and appointment scheduling.

• Managed examination schedules and ensured compliance with academic standards.
• Coordinated logistics for examination materials and maintained secure storage procedures.
• Oversaw administration of examinations and facilitated candidate support throughout processes.
• Implemented improvements to examination procedures to enhance efficiency and accuracy.
• Liaised with academic staff to resolve examination-related queries and issues.
• Conducted training sessions for new staff on examination protocols and best practices.
• Maintained detailed records of examination outcomes and candidate performance data.
• Maintained calm under pressure whilst dealing with unpredictable situations or emergencies during exams.
• Developed communication materials to inform candidates of examination regulations and updates.
• Worked closely with teaching staff to plan revision sessions leading to improved student performance.
• Facilitated access arrangements, accommodating individual candidate needs effectively.
• Managed post-exam review process, providing valuable insights for future planning.
• Arranged appropriate training sessions for invigilators leading to enhanced execution of duties.
• Coordinated invigilation rota, ensuring sufficient coverage for all examinations.

Acted as the first point of contact (both in person and telephone) for students, academic staff, parents/carers and teaching staff. Word processing letters, producing timetables for students, monitoring attendance and sickness.

Arranging student transport to and from college, facilitating access to grants and other financial benefits.

Assisting in the administration of student records and ensured compliance with relevant policies.

Arranging meetings with students/parents/carers and teaching staff to monitor progress and achieving best possible results.

Sales Administrator

Arranging appointments for valuer to visit properties with a view to marketing.

Arranging appointments for prospective buyers to visit properties.

Word processing and printing property particulars, letters to clients and their solicitors

PA to Area Manager

Organising daily/weekly/monthly meetings with Branch Managers and staff.

Providing a comprehensive administrative service to the Area Manager including legal letters, finance documentation and weekly marketing materials.