Tracey Rix
Sutton
Summary
Enthusiastic manager with 8 years of experience. Secures team success through hard work, attention to detail and excellent organisation. Shares all knowledge to achieve results.
Overview
16
16
years of professional experience
Work history
Manager at greggs
Greggs
Bromley
07.2016 - Current
- Assisted in maintaining stock levels and ensuring product availability on shelves.
- Supported team in providing excellent customer service and addressing customer queries.
- Organised daily operations to ensure smooth workflow and efficient service delivery.
- Collaborated with colleagues to uphold cleanliness and hygiene standards throughout the store.
- Participated in training sessions to learn about product offerings and service protocols.
- Helped in implementing promotional displays to enhance customer engagement and sales.
- Monitored equipment and reported any maintenance issues to management promptly.
- Engaged with customers to create a welcoming atmosphere and encourage repeat visits.
- Facilitated staff training, resulting in better customer service.
- Enforced safety regulations to reduce workplace accidents.
Care assistant
Bridges healthcare
Bromley
03.2014 - 07.2016
- Assisted individuals with daily living activities, ensuring comfort and dignity at all times.
- Supported healthcare professionals in implementing care plans tailored to individual needs.
- Monitored and documented patients' vital signs and behavioural changes for healthcare team reviews.
- Helped with personal care tasks, promoting hygiene and cleanliness amongst patients.
Teaching assistant in primary school
Boxgrove primary
Abbey Wood , Kent
02.2010 - 07.2014
- Assisted teachers in planning and delivering engaging lessons for primary school students.
- Supported students with diverse learning needs through tailored instructional strategies.
- Collaborated with educators to create a positive and inclusive classroom environment.
- Developed and implemented behaviour management techniques to promote a productive learning atmosphere.
- Aided in the supervision of children during break times further ensuring their safety while on school premises.
Education
NVQ Level 2 - Caring
Bridges healthcare
LondonGCSEs - Human Biology
Abbey Wood comprehensive
London09.1974
Skills
- Customer relationship management systems
- Inspiring motivation
- Product knowledge and integration
- Crisis handling
- Mentoring and coaching
- Team Leadership
- Product knowledge