Overview
Work history
Education
Skills
Affiliations
Accomplishments
References
Timeline

Tracey Parke

Larne,Mid and East Antrim

Overview

10
10
years of professional experience

Work history

Legal secretary

MacAllister McAleese
Larne, Mid and East Antrim
06.2018 - Current
  • Managing client files with highest levels of confidentiality and discretion.
  • Audio-typing letters, memoranda and emails to convey accurate and professional information.
  • Receiving telephone calls from clients and prospective clients.
  • Scanning, copying, faxing and archiving documentation.
  • Organising files for court proceedings.
  • Scheduling appointments, appearances and briefings.
  • Transcribing legal documents and phone conversations.
  • Drafting and submitted legal documents to senior staff for review and approval and inputting data onto various online portals.
  • Preparing estimates, statements and recording all outlays incurred.
  • Updating excel spreadsheets.

Casual Community carer worker

Admiral Care Services
Carrickfergus
04.2016 - Current
  • Delivering personal care to service users.
  • Maintaining a clean and comfortable living environment.
  • Responding promptly to emergencies with quick thinking and appropriate action.
  • Serving meals, taking into account any special dietary needs and personal preferences.
  • Administering oral and topical medication following instructions from medical personnel.
  • Safely lifting, transferring and repositioning service users using hoists and wheelchairs.

Community champion

Extern
Larne
03.2022 - Current
  • A voluntary role wherein I facilitate service users to safely enjoy the benefits of cold water swimming.
  • Assist with preparation and organisation of well-being events and speakers.
  • Assisting with fund-raising events.

Hotel receptionist

Hastings Hotels
Larne
09.2014 - 06.2018


  • Greeted guests and facilitated check-in and check-out procedures.
  • Scheduled and made reservations for guests using hotel and management software.
  • Provided guests with keys and directions to room.
  • Greeted customers warmly, aiming to provide positive, smooth check-in experiences.
  • Managed guest bookings and enquiries accurately and efficiently for continued customer satisfaction.
  • Maintained clean, tidy reception areas, ensuring consistently positive first impressions.

Education

CPCAB Level 2 - Counselling Skills

Northern Regional College, Ballymena
09/2023 - 06/2024

NADA - Auricular Acupuncture

NADA
05/2024 - 05/2024

NVQ Level 2 - Team Leading

edexcel

Application of Number Level 1

CEA

Communication Level 2

CEA

RSA - Word Processing Level 2

RSA Examinations Board

Text Processing - Level 2

RSA Examinations Board

NVQ Level 2 - Business Administration Level 2

Larne Skills Development

GCSE - English Language

St Comgall's High School

GCSE - Child Development

St Comgall's High School

GCSE - Home Economics

St Comgall's High Scool

Skills

  • Building relationships
  • Community engagement
  • Documentation management
  • Communication and listening skills
  • First Aid Skills
  • Fund-raising skills
  • NISCC Membership
  • Good organisational skills


Affiliations

  • Swimming, exercising, socialising, spending time with others

Accomplishments

A very active Community Champion within Embrace (Cold Water and Well-being group) which is supported by Extern. Hold a Sea Safety First Aid Certificate and have completed the ASSIST Course.


Continuing my further education in Counselling Skills in September at Newtownabbey College.


Have undertaken various courses in relation to mental health and well-being through Extern and Aware NI.


References

References available upon request.

Timeline

Community champion - Extern
03.2022 - Current
Legal secretary - MacAllister McAleese
06.2018 - Current
Casual Community carer worker - Admiral Care Services
04.2016 - Current
Hotel receptionist - Hastings Hotels
09.2014 - 06.2018
Northern Regional College - CPCAB Level 2, Counselling Skills
09/2023 - 06/2024
NADA - NADA, Auricular Acupuncture
05/2024 - 05/2024
edexcel - NVQ Level 2, Team Leading
CEA - , Application of Number Level 1
CEA - , Communication Level 2
RSA Examinations Board - RSA , Word Processing Level 2
RSA Examinations Board - Text Processing, Level 2
Larne Skills Development - NVQ Level 2, Business Administration Level 2
St Comgall's High School - GCSE, English Language
St Comgall's High School - GCSE, Child Development
St Comgall's High Scool - GCSE, Home Economics

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Tracey Parke