Tracey Nicholson
Leeds,West Yorkshire
Summary
Accomplished recruitment specialist with extensive expertise in quality assurance methods and end-to-end recruitment processes. Demonstrates proficiency in interview facilitation, recruitment strategy, and onboarding knowledge, ensuring seamless integration of new hires. Adept at delivering applicant feedback and designing effective interview processes, while maintaining compliance with employment law. Skilled in academic recruitment and records keeping, with a strong understanding of work permit applications and visa processes. Committed to enhancing recruitment marketing techniques to attract top talent and support line management effectively.
Overview
11
11
years of post-secondary education
27
27
years of professional experience
Work history
Resourcing Coordinator
University of Bradford
Bradford, West Yorkshire
2022.09 - Current
- Co-ordinate end-to-end recruitment for approx. 130 roles from vacancy approval through contract issuance on time.
- Advertise roles, schedule interviews, and manage interview logistics day-to-day.
- Oversee pre-employment checks, draft contracts, issue contracts, and meet deadlines.
- Oversee daily operations ensuring consistency in quality and service delivery.
- Ensure regulatory compliance by conducting routine audits.
- Ensure compliance with employment laws and regulations.
- Enhanced employee performance, developing plans to facilitate cross-training between departments and roles.
- Lead team providing direction and day-to-day line management.
- Established strategic partnerships with key stakeholders, leading to new business opportunities.
- Organised job fairs, improved employer branding.
Compliance Officer
Department For Work & Pensions
Leeds, West Yorkshire
2022.01 - 2022.08
- Arrange and conducted challenging conversations with 40 claimants per month around allegations of fraud activity
- Implemented preventative measures against non-compliance situations by thorough monitoring.
- Maintained accurate and detailed compliance records.
- Responded to compliance-related queries, keeping up to date with changes to regulations.
- Investigated suspicious, irregular or non-regulatory compliant activities.
- Carry out investigative checks to search for supporting information and plan conversations in advance with claimants
- Maintained clear records of all compliance activities for audit purposes.
- Conducted compliance audits to ensure adherence to regulations.
- Prepared detailed field notes and reports to document findings effectively.
- Advised on benefit entitlements aiding financial stability for clients to increase uptake by 10%
Treatment Manager
HM Prison Service
Leeds, West Yorkshire
2005.01 - 2022.01
- Quality assured group and individual interventions, assessments for 9 staff members
- Clinically supervised 9 staff members
- Led clinical assurance process for group and individual work
- Managed quality assurance documentation, improving organisational transparency.
- Facilitated group and individual work
- Developing rapport with young people to ensure engagement
- Enhanced compliance with company policies through supervision of interventions
- Developed and delivered training programmes for new crew members, fostering skilled workforce.
Support Assistant
Leeds Social Care
Leeds
2003.09 - 2004.12
- Ensure main reception area is covered and successfully managed
- Enhanced office efficiency by organising files and documentation.
- Handled client queries to ensure high levels of customer satisfaction.
- Organised necessary paperwork for meetings; supported efficient decision-making processes.
- Purchased office supplies as needed, preventing shortages that could disrupt workflow.
- Dealt with correspondence, ensuring clear and effective communication throughout organisation.
- Photocopied and printed documents as required; prepared materials for presentations or reports.
- Entered data accurately into company systems; maintained up-to-date records.
- Handled sensitive information discreetly; upheld company confidentiality policies.
General Assistant
WM Morrison Supermarkets
Leeds, West Yorkshire
1999.03 - 2003.08
- Ensure high quality customer service by responding effectively to queries
- Ensure stock replenishment and rotation takes place in efficient and timely manner
- Working with other members of department to ensure store was ready for store opening times
- Worked on till operations efficiently reducing queues at checkout.
- Helped resolve customer queries promptly, fostering good relations with clients.
- Assisted with inventory management for efficient stock control.
- Arranged displays attractively, enticing customers into shop.
- Supported colleagues during peak hours to prevent customer dissatisfaction.
- Handled cash transactions accurately, enhancing financial integrity.
Education
GCSEs - English (B), Maths (C), Science (C-C), Geography (B), Drama (B)
West Leeds High School
Leeds 1993.09 - 1998.07
A levels - English Language (A), English Literature (B), Economics (D)
West Leeds High School
Leeds 1998.09 - 2000.08
BSc - Applied Psychology
Leeds Metropolitan University
Leeds 2000.09 - 2003.07
MSc - Applied Forensic Psychology
University of York
York 2008.09 - 2010.07
Skills
- 20 years experience in quality assurance methods
- Skilled in applicant feedback delivery
- Interview process design
- Onboarding process
- Skilled in delivering recruitment strategy
- Onboarding knowledge
- Knowledge of employment law
- 4 years end-to-end recruitment processes
- Record keeping
- Knowledge of visa processes
- Line management support
Custom
References available upon request.
Timeline
Resourcing Coordinator
University of Bradford
2022.09 - Current
Compliance Officer
Department For Work & Pensions
2022.01 - 2022.08
MSc - Applied Forensic Psychology
University of York
2008.09 - 2010.07
Treatment Manager
HM Prison Service
2005.01 - 2022.01
Support Assistant
Leeds Social Care
2003.09 - 2004.12
BSc - Applied Psychology
Leeds Metropolitan University
2000.09 - 2003.07
General Assistant
WM Morrison Supermarkets
1999.03 - 2003.08
A levels - English Language (A), English Literature (B), Economics (D)
West Leeds High School
1998.09 - 2000.08
GCSEs - English (B), Maths (C), Science (C-C), Geography (B), Drama (B)
West Leeds High School
1993.09 - 1998.07