Tracey Lyons
Pershore,Worcestershire
Summary
I am 55, who has recently moved to the Pershore area. I am friendly and customer-focused professional with experience in retail and home environments. Able to provide myself as someone approachable and understanding, maintaining relationships, and capable of doing the job in hand. Skilled in engaging with customers or fellows all whilst being motivated and committed to the job.
Overview
38
38
years of professional experience
1
1
year of post-secondary education
Work history
Private nanny
Dr Brand
Bromsgrove , Worcestershire
10.2017 - Current
- Keyholder to Parents property
- Developed strong rapport with the children, fostering a trusting relationship.
- Communicated regularly with parents about daily activities and behaviours observed-maintaining transparency in care provided.
- Ensured child safety by monitoring their activities and whereabouts at all times.
- Created fun learning environment using arts and crafts, aiding cognitive growth.
- Transported children safely to various appointments and School
- Planning activities for the children during school holidays
Private Nanny
Mr & Mrs Kent
Birmingham , West Midlands
09.2015 - 08.2017
Self Employed Cleaner
Easi Lifestyles
Birmingham , West Midlands
05.2012 - 12.2014
- Keyholder to every private home we serviced
- Every day house tasks
- Secured premises at end of shift, ensuring safety of all areas
- Built up a good rapport with our customers
Florist Director
The Flower Bed
Birmingham, West Midlands
03.2005 - 05.2012
- Organised weekly fresh flower orders from wholesalers, maintaining optimal freshness
- Enhanced customer satisfaction by providing personalised floral arrangements
- Handled cash transactions, ensuring accurate financial records were kept
- Received orders in person, by phone and online, processing within allocated timeframes
- Accepted card, cash and cheque payments in POS register system
Florist
The Flower centre
Birmingham, West Midlands
11.2000 - 12.2002
Florist
Asters Of Cotteridge
Birmingham, West Midlands
09.1998 - 10.2000
Retail cashier
Safeway
Birmingham , West Midlands
09.1996 - 09.1998
- Handled high-pressure situations calmly whilst serving a large number of customers
- Established rapport with customers through friendly interaction, fostering loyalty.
- Resolved customer complaints with effective communication skills.
- Administered cash drawer, demonstrating strong financial responsibility
Retail fuel forecourt salesperson
Frankley Services
Birmingham, West Midlands
08.1995 - 08.1996
Pet shop assistant
Pets plus
Birmingham , West Midlands
09.1988 - 07.1995
- Keyholder to the property
- Facilitated adoption processes, helping pets find loving homes
- Maintained clean and safe animal enclosures for optimal pet health
- Cash handling
- Trained new staff members to uphold company standards of service
Education
City and Guilds - Retail Distribution
Birmingham Chamber of Commerce
Birmingham 07.1987 - 07.1988
O Level - Childcare
Kings Norton Girls School
BirminghamSkills
- Creative thinking
- Efficient at multitasking
- Adaptable
- Great customer interaction skills
- Good team player
- Trustworthy
- Integrity
Affiliations
- Attend church every sunday
- Gardening
- Walking
- Baking
Timeline
Private nanny
Dr Brand
10.2017 - Current
Private Nanny
Mr & Mrs Kent
09.2015 - 08.2017
Self Employed Cleaner
Easi Lifestyles
05.2012 - 12.2014
Florist Director
The Flower Bed
03.2005 - 05.2012
Florist
The Flower centre
11.2000 - 12.2002
Florist
Asters Of Cotteridge
09.1998 - 10.2000
Retail cashier
Safeway
09.1996 - 09.1998
Retail fuel forecourt salesperson
Frankley Services
08.1995 - 08.1996
Pet shop assistant
Pets plus
09.1988 - 07.1995
City and Guilds - Retail Distribution
Birmingham Chamber of Commerce
07.1987 - 07.1988
O Level - Childcare
Kings Norton Girls School