TRACEY EDWARDS
Swansea,United Kingdom
Summary
I have been working in small surgeries across Swansea since 1996.
Accomplished administrative professional with extensive expertise in office management and clerical supervision. Demonstrates proficiency in Microsoft Office, medical terminology, and records management systems, ensuring efficient back office operations and file maintenance. Skilled in employee training and development, staff motivation, and inventory supplies management. Adept at handling telephone system operations and booking systems with discretion and confidentiality. Committed to enhancing organisational efficiency through dedicated teamwork and meticulous attention to detail.
I regularly train students, update rotas for GP's, nurses and students and ensure that annual leave is documented in system.
Seasoned administrative professional familiar with clerical areas, accounting procedures and records management requirements. Positive, upbeat and dependable team player with analytical, resourceful and adaptable approach to solving routine and complex problems. Looking for challenging new role with opportunity to make lasting impact.
Overview
30
30
years of professional experience
Work history
Administration assistant
Abertawe Medical Partnership / Greenhill Medical C
Swansea
1996.02 - Current
- Complied carefully with procedures, upheld standards of quality administration.
- Assisted in HR duties, improved staff onboarding experience.
- Facilitated smooth running of daily operations through diligent calendar management.
- Streamlined workflow by prioritising tasks according to urgency and importance.
- Maintained office supplies inventory for seamless operations.
- Managed incoming calls, ensured effective communication channels.
- Handled sensitive information, maintained confidentiality at all times.
- Performed general clerical duties as required, contributed to overall operational efficiency.
- Ensured data accuracy with meticulous record keeping practices.
- Fostered a collaborative environment by assisting colleagues with administrative tasks.
- Sorted and distributed business correspondence to correct department or staff member.
- Drafted professional meeting agendas, took minutes and followed up on action items.
- Supported staff with administrative needs for photocopying, faxing and filing.
- Examined, scanned and input documents in software system.
- Arranged filing systems for easy use and retrieval by personnel.
- Gathered information, created charts and produced reports for staff.
Education
GCSEs -
Bishop Vaughan RC school
SwanseaSkills
- Discretion and confidentiality
- Telephone system operation
- Experience with booking systems
- Word processing speed
- Data Entry
- Medical terminology
- Microsoft Office
- File maintenance
- Employee training and development
- Dedicated team player
- Office management software
- Supervising clerical personnel
- Inventory supplies
- Copying medical records
- Back office operations
- Administrative operations
- Staff motivation
- Attendance records preparation
- File archiving
- Records management systems
- Transmitting files
Affiliations
- Motorbiking
- camping
Accomplishments
I have NVQ 1, 2 and 3 in word processing and Business and admin skills
Timeline
Administration assistant
Abertawe Medical Partnership / Greenhill Medical C
1996.02 - Current
GCSEs -
Bishop Vaughan RC school