Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Timeline
Generic

Tracey Daniels

Ffynnongroyw,Flintshire

Summary

Well-motivated individual with more than 36 years of experience in retail and pub trade. Talents include stock management, cash handling, and expertise in first-class customer service. Well-versed in communication and organisational skills, and has knowledge of resolving customer problems. Adept at multi-tasking and communications, and has excellent experience working in a team environment.

Overview

38
38
years of professional experience
1
1
Certification

Work History

Cafe manager

Morrisons
Denbigh 272, Denbighshire
09.2024 - Current

At present, I am the Cafe and Staff Canteen Manager. I also spend time on other Departments, learning the various Management roles, and am the Manager in Charge in the mornings and evenings on multiple days during the week.

Shop Owner/Post Office Assistant

Self Employed
Ffynnongroyw, Flintshire
12.2007 - 05.2024

Day-to-day running of General Store ordering stock, rotating stock, cleaning, customer service, managing money, using the Post Office Horizon system, dealing with suppliers and invoice payments, managing temperature controls, and opening and closing checks.

Publican

Owner/leaseholder/manager/tenant
various, various
07.1997 - 12.2007

Started as a manager for Weatherspoons, where I learned all the skills needed to manage a Pub and Food Service establishment. I have also been a tenant and owned my own Freehold Public House having various roles including the day-to-day running of the establishments, looking after beer quality, stock ordering, cash handling and staff management.

Stock Control Manager

Tesco
Lichfield, Staffordshire
02.1987 - 06.1997

Started at Tesco as a Part-time Store assistant and worked in various departments full time until becoming the Ambient Stock Control Manager of the Lichfield Store, a position I kept until I left to pursue a career in the Pub Trade. When I left I was given a open reference from the personnel manager to be able to take up employment again within Tesco.

Education

NVQ Level 2 - Business Administration

RSA

BTEC First - Business and Finance

BTEC

Typewriting skills - Stage 1 2 and 3

RSA

Word Processing - Stage 1 and 2

RSA

Skills

  • Customer Service
  • Employee Management
  • Business Development
  • Business Administration
  • Cash Management
  • Food Safety
  • Leadership in high-paced environment
  • Multitasking under pressure
  • Staff performance analysis
  • Health and Safety Compliance
  • Food, health, and hygiene compliance

Affiliations

  • Gardening Baking Swimming

Certification

Have in the past achieved a Level 2 in Food Hygiene and Health and Safety.

Awarded BIIAB level 2 National Certificate for Personal Licence Holders.

Timeline

Cafe manager

Morrisons
09.2024 - Current

Shop Owner/Post Office Assistant

Self Employed
12.2007 - 05.2024

Publican

Owner/leaseholder/manager/tenant
07.1997 - 12.2007

Stock Control Manager

Tesco
02.1987 - 06.1997

NVQ Level 2 - Business Administration

RSA

BTEC First - Business and Finance

BTEC

Typewriting skills - Stage 1 2 and 3

RSA

Word Processing - Stage 1 and 2

RSA
Tracey Daniels