Seasoned Supervisor skilled in team leadership and operational improvements. Excel at boosting team morale and productivity through clear communication and positive reinforcement. Successfully implemented process changes that streamlined workflow and enhanced customer satisfaction.
Overview
16
16
years of professional experience
Work history
Sowing machinist
GNG Group
Castleford, West Yorkshire
2024.09 - Current
Sowing foam based mattresses mainly for the NHS.
Sowing machinist
Burberry
Castleford, West Yorkshire
2024.01 - 2024.09
I started in the training room and progressed to line 6 as a pocket hand.
Supervisor
B&M
Featherstone , West Yorkshire
2016.11 - 2024.01
Performed thorough quality and safety checks, ensuring all specifications were strictly adhered to.
Guided and coached staff to achieve individual growth.
Demonstrated ability to assess risk and respond to issues appropriately, eliminating workplace accidents and incidents.
Maintained clean, organised working areas to create positive, productive environments with minimal risk.
Led by example to maintain team motivation, ensuring daily tasks were performed accurately and efficiently.
Achieved order processing and delivery time targets through smooth warehouse operations.
Priced and displayed items clearly and correctly, enabling ease of retrieval for customers.
Maintained spotless and tidy working areas to create risk-free and productive environments.
Kept records of damaged and out-of-date products for safe disposal.
Supervisor
Pilot
Castleford , West Yorkshire
2013.10 - 2016.10
Managed store opening and closing, taking key holder responsibilities seriously to uphold robust security.
Guided and coached staff to achieve individual growth and sales production targets.
Managed daily planning of workplace operations, clearly communicating targets to staff for smooth, efficient task delivery.
Demonstrated ability to assess risk and respond to issues appropriately, eliminating workplace accidents and incidents.
Maintained clean, organised working areas to create positive, productive environments with minimal risk.
Led by example to maintain team motivation, ensuring daily tasks were performed accurately and efficiently.
Achieved order processing and delivery time targets through smooth warehouse operations.
Priced and displayed items clearly and correctly, enabling ease of retrieval for customers.
Maintained spotless and tidy working areas to create risk-free and productive environments.
Dealt with customer complaints and rectified product and service issues.
Manager
DMZ (designer kids)
Castleford , West Yorkshire
2010.06 - 2013.10
Conducted audits and risk assessments to achieve regulatory compliance.
Addressed customer issues with compassion and professionalism, ensuring swift, successful resolution.
Developed strong teams by skilfully recruiting, orienting and training loyal, hard-working employees.
Applied expertise in team leadership to address productivity and performance issues, motivating staff to achieve KPIs.
Analysed sales to identify top-performing products.
Guided staff to bolster overall team performance, resilience and cohesion.
Prioritised activities to deliver programmed work within scheduled time and budget.