Timeline
Work History
Skills
Overview
Summary
Certification
Education
References
CustomerServiceRepresentative
Toyin Adedokun

Toyin Adedokun

Hertfordshire,England

Timeline

Bank Administrator

East London foundation NHs trust
05.2024 - Current

Clinical Support Worker/Patient Safety Specialist

East and North Hertfordshire NHs Trust
05.2024 - Current

Support Worker / Administrator /Assistant Team Leader

Jubilee House Care Trust
10.2023 - 08.2024

Education Programme Coordinator

FORE ENA (FORE English and Art)
06.2020 - 12.2022

Programme Support Officer

Federal Ministry of foreigns Affairs
04.2017 - 09.2020

Computer And Information Sciences

The Federal Polytechnic Nasarawa
Nov.2011 - Oct.2017

Work History

Bank Administrator

East London foundation NHs trust
05.2024 - Current
  • Provided HR and admin support using Trust systems and NHS protocols
  • Managed staff records, rotas, and supported process efficiency
  • Maintained accurate documentation to support organisational decision-making
  • Gained experience in handling sensitive data, scheduling, and internal communications

Clinical Support Worker/Patient Safety Specialist

East and North Hertfordshire NHs Trust
05.2024 - Current
  • Supported multidisciplinary teams in delivering safe, effective care to patients
  • Assisted with digital patient records and clinical documentation using NHS systems
  • Handled patient queries and complaints, escalating appropriately to improve service delivery
  • Contributed to service improvement by supporting admin workflows, patient movement, and compliance with infection control
  • Developed strong stakeholder communication, adaptability, and service coordination skills relevant to project delivery

Support Worker / Administrator /Assistant Team Leader

Jubilee House Care Trust
10.2023 - 08.2024
  • Delivered compassionate, person-centered care to individuals with learning disabilities and complex needs.
  • Planned and coordinated service user activities to promote engagement, independence, and overall well-being.
  • Completed and regularly updated care plans, ensuring they reflected current health needs and personal preferences.
  • Held meetings with care providers and multidisciplinary teams to review care strategies and improve service user outcomes.
  • Managed administrative tasks including rotas, reports, and communication with families and professionals.
  • Led and supported a team of staff, fostering a culture of excellence, compliance, and continuous improvement.

Education Programme Coordinator

FORE ENA (FORE English and Art)
06.2020 - 12.2022
  • Coordinated and managed day-to-day delivery of learning programmes, ensuring alignment with student development goals.
  • Led curriculum planning, scheduling, and classroom coordination to optimise student engagement and progress.
  • Conducted progress reviews and collaborated with parents and stakeholders to improve learning outcomes.
  • Oversaw junior staff performance, provided guidance, and ensured compliance with internal standards and expectations.
  • Applied project management principles in planning, monitoring, and adjusting educational activities to meet targets.

Programme Support Officer

Federal Ministry of foreigns Affairs
04.2017 - 09.2020
  • Supported the deployment of Nigerian professionals to partner countries under the Technical Aid Corps scheme.
  • Coordinated documentation, logistics, and briefings for outgoing volunteers in collaboration with internal and international stakeholders.
  • Drafted memos, managed sensitive data, and ensured compliance with ministry policies and international protocols.
  • Delegated and tracked volunteer assignments, providing administrative and operational support to ensure successful deployment.
  • Played a key role in engagement and disengagement exercises, serving as a protocol lead for returned delegates.

Skills

Project & Digital Skills:
- PRINCE2® Foundation & Practitioner
- Data Entry & Analysis
- NHS Systems: Lorenzo, NerveCentre
- Microsoft Office Suite (Excel, Word, Outlook)

Clinical & Admin Support:
- Patient Care & Support
- HR Administration
- Multidisciplinary Collaboration
- Record Keeping & Confidentiality

Soft Skills:
- Communication & Teamwork
- Adaptability & Fast Learner
- Time Management
- Compassionate & Purpose-Driven

Overview

8
8
years of professional experience
6
6
years of post-secondary education

Summary

Project-Focused NHS Professional | PRINCE2® Certified | Clinical & Admin Experience | Digital Health Enthusiast

A PRINCE2® Foundation & Practitioner certified professional with a background in computer science, healthcare support, and NHS administration. I bring a unique mix of clinical insight, HR/admin coordination, and digital knowledge. Skilled in patient care, data entry, system workflows, and process improvement, I’m transitioning into project management to support NHS digital transformation. Passionate about improving healthcare systems through structure, compassion, and technology. Open to junior project roles, project support, and digital transformation opportunities.

Certification

PRINCE2® Foundation and Practitioner – PeopleCert (via ICS Learn), 2025

- Google Project Management Certificate – Coursera, 2025

- Digital Health: Strategies for Implementation – Imperial College London (via Coursera), 2025

- Project Management Principles and Practices – University of California (via Coursera)

Education

Computer And Information Sciences

The Federal Polytechnic Nasarawa
Nasarawa Nigeria
Nov.2011 - Oct.2017

References

Available on Request

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