Summary
Overview
Work History
Education
Skills
Timeline
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Toyin Adebayo

London

Summary

Dynamic and results-oriented Scrum Master with extensive experience in diverse sectors, known for driving Agile transformation, fostering collaborations, delivering impactful digital transformation and data integration analyses. Successfully led a £8 million technology upgrade by securing board approval through meticulous feasibility studies and cost-benefit analyses. Directed the integration of cloud-based financial analytics platform, empowering senior management with real-time insights and spearheaded the implementation of a data-driven customer loyalty program that led to 30% retention. Holds a Masters of Science in Project Management and a CSM (Certified Scrum Master) Certification.



Overview

6
6
years of professional experience

Work History

Scrum Master

United Bank for Africa
10.2023 - Current
  • Led the Agile transformation within the organization, implementing Scrum and Kanban frameworks, which resulted in a 30% increase in team velocity and improved stakeholder collaboration.
  • Supported Product Owners in managing and refining backlogs, ensuring clear prioritization and efficient workflow.
  • Coached and mentored teams on Agile principles, fostering a culture of continuous improvement, accountability, and collaboration.
  • Facilitated Scrum events including daily stand-ups, sprint planning, backlog refinement, and retrospectives, ensuring high team engagement and alignment with business goals.
  • Managed the project lifecycle of the mobile banking app redesign, incorporating an improved user interface, enhanced security protocols, and additional features such as instant loan applications and card management, driving a higher user adoption rate and improved app performance.
  • Applied critical path analysis to identify project timelines and dependencies, ensuring efficient resource allocation, and meeting all project milestones ahead of schedule.

Project Coordinator (Agile Environment)

Student Roost
11.2022 - 10.2023
  • Facilitated cross-functional collaboration between housing agents, university, student loans company, maintenance teams, and customer service, ensuring smooth property management operations.
  • Analyzed data trends to improve occupancy rates and tenant experience, aligning business goals with service improvements.
  • Introduced Kanban-based workflows to optimize turnaround times for room allocations, rent payment which reduced wait period and delays by 28%, improved efficiency and customer experience.
  • Supported senior management in strategic decision-making by delivering comprehensive data analysis and insights from past projects, helping align future initiatives with organisational goals.
  • Assisted in the implementation of a digital room allocation system, improving administrative efficiency by 30%, and significantly increasing student satisfaction through seamless online room selection.
  • Developed and maintained risk management plans and stakeholder communication strategies, proactively identifying risks, and ensuring strong relationships with internal and external stakeholders.

Project Manager (Agile Initiatives)

United Bank for Africa
12.2018 - 09.2022
  • Spearheaded a bank-wide Agile adoption strategy, implementing a Scrum framework to manage digital banking initiatives.
  • Managed the CRM system upgrade, integrating data from online and in-branch interactions to enhance customer engagement.
  • Worked with cross-functional teams, including IT, marketing, and operations, to ensure alignment and smooth project execution.
  • Applied earned value management (EVM) and Agile forecasting to track project progress, optimize budgets, and improve delivery timelines.
  • Introduced self-service banking solutions, reducing branch transaction times and enhancing digital adoption rates.

Education

Master of Science - Project Management

University of Sussex
Brighton

Bachelor of Science - Accounting

University of Ilorin - Nigeria

Skills

  • Scrum and Agile Methodologies
  • Software Expertise: Microsoft Project, Office Suite, HubSpot, QuickBooks and Zapier
  • Backlog Management and Prioritization
  • Strategic Decision-Making and Problem-Solving
  • Stakeholder Engagement and Client Relations
  • Team Leadership and Communication
  • Project Management
  • Risk and Budget Management
  • Data Analysis
  • Customer Relationship Management (CRM)
  • Digital Transformation Strategies
  • Mobile Application Development
  • Banking Regulations and Compliance

Timeline

Scrum Master

United Bank for Africa
10.2023 - Current

Project Coordinator (Agile Environment)

Student Roost
11.2022 - 10.2023

Project Manager (Agile Initiatives)

United Bank for Africa
12.2018 - 09.2022

Master of Science - Project Management

University of Sussex

Bachelor of Science - Accounting

University of Ilorin - Nigeria

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Toyin Adebayo