TOUTY MBENGUE
Reading,West Berkshire
Summary
Dedicated professional with strong communication skills and a respectful, client-focused approach. Friendly, caring, and adaptable to individual needs, with the resilience to stay calm under pressure. Able to work independently to meet targets while valuing diversity and treating everyone with fairness and compassion.
Overview
25
25
years of professional experience
Work history
Mental Health Therapeutic Care Practitioner
Essential Therapeutic Care and Education
Newbury, West Berkshire
02.2024 - Current
- Improves young people's relationships through active listening and empathy.
- Ensures a clean, safe environment that supported personal growth, reflection, and a fresh start for all young people involved.
- Maintains confidentiality of sensitive information, preserved professional ethics at all times.
- Participates actively in team meetings, leading to improved service delivery strategies.
- Enhances young people's wellbeing through the delivery of holistic care plans.
- Ensures young people's comfort by promptly addressing their concerns.
- Participates in regular online and in-person training sessions to further improve ways of working with the young people.
Resident senior healthcare assistant
Lord Harris Court
01.2017 - 02.2024
- Routinely oversees and monitors patients and other care assistants; takes responsibility for the shift and for the service while on duty.
- Supports service users with personal care needs, including assisting with dressing, undressing, washing, bathing, and using the toilet, while maintaining dignity and comfort.
- Promptly respond to emergencies and report concerns or incidents to line managers in line with safeguarding and organisational procedures.
- Suggests and coordinates activities to stimulate and engage with the client.
- Monitors service users' conditions by taking temperature, pulse, respiration and weight, and contributes to record keeping.
Health care assistant
Life Care Corporation with Dementia People
01.2014 - 01.2017
- Assisted elderly residents with daily tasks such as eating, bathing and dressing up for an enhanced quality of life while living at the care home.
- Excellent leadership qualities and supervisory experience.
- Managed personal hygiene of bed-bound patients, maintained dignity and respect at all times.
- Liaised between patients and healthcare professionals, such as nurses, doctors, physiotherapists, care managers, and line managers, facilitating effective communication channels.
Support worker (Housing)
Total Health Support and Training Services
01.2012 - 01.2014
- Assisted clients with their personal hygiene care, helping to dress and prepare them for their day.
- Assisted clients with their environment & day to day activities.
- Helped clients with their exercises, physiotherapy and other medical plans.
- Maintained confidential client files.
- Prepared reports & information as required.
- Transported clients to appointments and activities.
Care support worker
AIMV
, France
01.2002 - 01.2011
- Care support worker for various age groups of clients with various medical conditions.
- Working as part of a staff team providing and coordinating individualised care and resources to elderly, disabled care patients and clients with cognitive disorders.
Office Assistant
Music Conservatory
France
01.2000 - 01.2002
- Offered general office support wherever and whenever it is needed.
- Handled phone calls, messages and dealt with general enquiries.
- Supported the studio operations team in the office.
- Booked, prepared & organised meeting rooms and other group activities.
Education
TQUK Level 2 Certificate - Understanding Nutrition and Health
NVQ2 - undefined
01.2015 - 01.2016
Diploma Courses - English/Maths level 2
01.2012 - 01.2013
DEAVS - Course to become a qualified care support worker
Secretarial course - undefined
AFPA
01.1994 - 01.1995
BTS - Communication advice, Administration, Information and Technology and Communication (word, Excel, Windows)
Greta
Baccalaureate - Senegal - equivalent to 'A' Levels
level 5 - health and social care
Anglia Ruskin University
Unite kingdom 01.2023 -
Skills
- Excellent, friendly, and caring
- Respectful approach to clients
- Working independently to meet the targets given
- Respect for diversity
- Communication skills
- Mental resilience
- Dementia care proficiency
- Calm under pressure
- Basic Life Support Certification
- Health and Safety regulations
- Team Leadership
- Personal care assistance
- First Aid
- Report writing
Languages
Fluent in French
Advanced English
Custom
Available on request
Affiliations
- Likes to organise sports activities like basketball, running and yoga
Timeline
Mental Health Therapeutic Care Practitioner
Essential Therapeutic Care and Education
02.2024 - Current
level 5 - health and social care
Anglia Ruskin University
01.2023 -
Resident senior healthcare assistant
Lord Harris Court
01.2017 - 02.2024
NVQ2 - undefined
01.2015 - 01.2016
Health care assistant
Life Care Corporation with Dementia People
01.2014 - 01.2017
Support worker (Housing)
Total Health Support and Training Services
01.2012 - 01.2014
Diploma Courses - English/Maths level 2
01.2012 - 01.2013
Care support worker
AIMV
01.2002 - 01.2011
Office Assistant
Music Conservatory
01.2000 - 01.2002
Secretarial course - undefined
AFPA
01.1994 - 01.1995
DEAVS - Course to become a qualified care support worker
BTS - Communication advice, Administration, Information and Technology and Communication (word, Excel, Windows)
Greta
Baccalaureate - Senegal - equivalent to 'A' Levels
TQUK Level 2 Certificate - Understanding Nutrition and Health
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