Toriola Oladipo
London
Summary
Self-driven IT and cybersecurity professional with hands-on experience building and securing modern workplace environments using Microsoft 365, Intune, Defender, and Azure AD. At UCEA, independently designed and implemented the company’s entire IT and security infrastructure—deploying Intune, building custom ticketing systems, implementing email authentication (SPF, DKIM, DMARC), and responding to active cyber threats. Skilled in endpoint protection, identity and access management, and technical support across Windows 10/11 environments. Known for taking initiative, documenting processes, and delivering consistent threat intelligence reporting. Now seeking a junior cybersecurity or modern workplace role to deepen my expertise and contribute to secure operations.
Overview
5
5
years of professional experience
Work History
Cybersecurity & IT Security Intern
UCEA
01.2025 - Current
- Spearheaded the configuration and deployment of Microsoft Intune to manage and secure laptops across 115+ users, implementing device compliance policies, conditional access, and security baselines.
- Built UCEA’s foundational IT and cybersecurity infrastructure, aligning user access, licensing (Microsoft 365 Business Premium & Basic), and endpoint security with business needs.
- Delivered weekly threat intelligence reports, conducting log analysis and proactive threat hunting to identify and mitigate potential risks.
- Investigated and responded to two real-world cyber threats, coordinating with leadership to contain incidents and apply remediations across the environment.
- Implemented company-wide email authentication protocols including SPF, DKIM, and DMARC, significantly reducing phishing attempts and spoofing risks.
- Managed Microsoft Defender for Endpoint, tuning threat policies and alerts to align with UCEA's risk profile.
- Supported Exchange Online administration and user provisioning through Entra (Azure AD), helping enforce MFA and secure email flows.
- Collaborated with leadership to classify users (staff, interns, reporting mailboxes), optimize licenses, and improve security posture while reducing costs.
- Documented technical processes, created onboarding procedures, and developed a scalable IT support structure for future teams
- Developed two custom ticketing systems: one internal for handling IT and cyber requests, and one external-facing system for organizational use.
- Administered Exchange Online and Entra ID (Azure AD) to manage users, MFA, access controls, and secure mail flows.
- Led the classification and license restructuring of 115+ Microsoft 365 users (Premium, Basic), optimizing security and cost-efficiency.
IT Support Technician
Sydenham School Club
10.2023 - 11.2024
- IT support Technician with knowledge in troubleshooting and managing office 365 Suite, Windows 10 and 11 environment
- A trusted employee with ok communication skills, and ability to provide clear and effective technical support to both technical and none technical users
- Provided end user support, software installations, system updates, and maintained systems performance.
- Solid understanding of IT Security principles to ensure the CIA security of the company's systems
- Provided troubleshooting and support for network connectivity issues, assisting users with Wi-fi, LAN and VPN configurations to ensure seamless access to company resources
- ITIL awareness
- Resolved network connectivity issues and ensured secure VPN/Wi-Fi access.
- Delivered efficient 1st and 2nd line support in Windows 10/11 environments.
Children Residential Support Worker
Creating Lifestyles Home
04.2023 - 09.2023
- Employed and trained to form trusted relationships with children.
- Working flexibly to adapt to changing and challenging individual needs.
- Contributed to the development of child care plans, setting specific development goals according to children's needs and wishes.
- Provided high-quality assessment and residential care for children aged 8-17
- Maintained up to date knowledge on residential childcare policy, practice and legislation to ensure compliance.
- Planned and took part in recreational activities, such as sight seeing and swimming, supporting children to reach their full potential and consistently meet development
Office Administrator
Jobs Experts LTD
06.2022 - 12.2022
- Worked to facilitate positive, productive working environments through reliable administrative support.
- Drafted, printed and compiled important formal documentation, strictly meeting required standards.
- Managed staff travel arrangements to identify best available options.
Childrens Support worker
The Drive Care Homes
05.2021 - 05.2022
- Employed and trained to form trusted relationships with children
- Working flexibly to adapt to changing and challenging individual needs.
- Contributed to the development of child care plans, setting specific development goals according to children's needs and wishes.
- Provided high-quality assessment and residential care for children aged 8-17
Floor Supervisor
Farm foods
04.2020 - 03.2021
- Boosted customer experience by expertly managing customer flow and ensuring that clients were never unintentionally neglected
- Processed post-void transactions in the absence of the store manager regularly
- Managed cashing-up, secured the store and set the alarm as part of the stores closing procedures.
Education
GCSE -
The Greenwich Free School
07.2019
CompTIA A+ Certification - undefined
CompTIA
Bachelor Of Arts - Philosophy
Nnamdi Azikiwe University
09.2022
A Levels - undefined
Bexleyheath Academy
07.2021
Skills
- Skill group
- Enquiry handling
- Customer service
- Active listening
- Hardware
- Operating System
- Microsoft office
- Troubleshooting
- Problem solving
- Windows 10
- Windows 11
- Operational procedure
- Microsoft 365 Administration
- Intune Device Management
- Azure AD & Entra ID Fundamentals
- Technical Support (Remote & Onsite)
Timeline
Cybersecurity & IT Security Intern
UCEA
01.2025 - Current
IT Support Technician
Sydenham School Club
10.2023 - 11.2024
Children Residential Support Worker
Creating Lifestyles Home
04.2023 - 09.2023
Office Administrator
Jobs Experts LTD
06.2022 - 12.2022
Childrens Support worker
The Drive Care Homes
05.2021 - 05.2022
Floor Supervisor
Farm foods
04.2020 - 03.2021
CompTIA A+ Certification - undefined
CompTIA
Bachelor Of Arts - Philosophy
Nnamdi Azikiwe University
A Levels - undefined
Bexleyheath Academy
GCSE -
The Greenwich Free School
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