Experienced bid leader with knack for streamlining proposal processes and securing high-value contracts. Skilled at leading cross-functional teams to deliver compelling bids, resulting in increased win rates and client satisfaction. Known for straight talking and strategic thinking and ability to translate complex requirements into clear, persuasive customer focused proposals.
Overview
22
22
years of professional experience
Work history
EMEA Bid Lead
Hitachi Digital Services
Bristol, Bristol
10.2022 - 10.2024
Lead bid management function in UK & EMEA, working with cross functional teams collaboratively to deliver compelling bid and framework responses to meet needs of existing and new clients
Streamlined bid processes by implementing strategic planning and coordination
Implement qualification tool, to improve qualification and increase success rate
Developed library of reusable responses, case studies and example bid/framework answers for use by sales teams and bid managers
Ensure efficient and agile bid process is adhered to across all EMEA and global bid responses
Oversight and guidance across all active bids, offering support and constructive challenges to bid teams
Take ownership of strategic bids across EMEA, where senior stakeholder engagement is required for cross functional bids
Part of leadership team, reviewing opportunities and influencing go / no go decisions based on qualification criteria
Overall responsibility for setting Win Strategy for competitive bids including competitor analysis and insights development
Alignment of internal (Senior Leadership Team) stakeholders to assure efficient application of governance to approve bids, including weekly executive level updates and status reviews of key bids
Conduct bid reviews of all EMEA bids managed by bid managers, assessing strengths and compelling proposition of submission against defined win themes and value propositions
Post-bid reviews, resulting in improved future performance and strategy adjustments where necessary
Responsible for rigorous qualification and bid strategy for large complex bids within BT Global
Making key business decisions to pursue opportunities based on win chance, profitability and deliverability
Led and managed bid teams to create innovative solutions in response to customer needs ensuring robust risk management and mitigation, underpinned by firm cost control and governance adherence
Rigorous qualification of sales leads during pre-sales and bid qualification stages, to increase win chance by 15%
Leading executive level customer engagement to establish strong working relationships, to become trusted advisor thus enabling medium to long term strategies
Building and leading virtual teams, to deliver innovative and creative business solutions to exceed customer needs and deliver profitable results
Developing and owning bid strategy, owning all communications within bid team and to stakeholders ensuring consistency of messaging throughout business
Empowering bid teams to confidently use Shipley toolset to work together, understand customer hot buttons increasing win rate by over 11%
Risk Management and mitigation ownership, leading teams through on-going risk assessments to identify, analyse and mitigate risks
Leading commercial and financial build of bids, directing virtual team to shape pricing inputs in-line with strategy and win price
Strong cost management, ensuring right people are engaged, ensuring robust cost management strategy to reduce cost of bidding by 10%
Senior Bid Manager
BT Global
08.2012 - 10.2016
Responsible for multi towered complex opportunities across all sectors of business, to utilise my network and knowledge of global market place and customers to improve engagement
Led executive and stakeholder engagement activity within financial services market unit to drive better qualification and increase opportunity awareness and pipeline.
Transition Manager
BT Global
10.2010 - 08.2012
Responsible for the redeployment of 75+ senior management grades during restricting activities, with 100% success rate
Providing individual support and focus to transition into a new role
Encouraging rigorous self-reflection and career path evaluation, before getting commitment to a targeted job pursuit within out outside of BT
Providing motivation and work skilled guidance to support individuals
Sales Manager
BT Global
10.2003 - 08.2010
Responsible for developing customer relationships and complex deals across multiple sectors
Provided motivational environment for team of 16 account managers to succeed in, setting challenging sales targets and managing performance
Robustly managing, forecasting and creatively levering portfolio and partner relationships to drive new business
Achieved increased customer satisfaction by implementing innovative sales strategies
Created successful sales pitches for significant conversion rates
Delivered year on year growth of 15%
Account Manager
BT Global
06.2002 - 10.2003
Managed varied account base of global customers in System Integrator and Finance sectors
Responsible for developing customer relationships, sales performance of accounts and developing and delivering tactical sales campaigns to achieve target
Consistently achieved over 150% of sales and revenue targets
Achieved client satisfaction by managing key accounts effectively
Managed business relationships to ensure loyalty and long-term commitment
Resolved client issues promptly, ensuring high levels of satisfaction
Skills
Leadership
Stakeholder management
Relationship-building
Problem-solving
Negotiating
Innovation and creativity
Contract understanding
Bid planning
Tender submission
Competitor analysis
Financial risk analysis
Data analytics
Proposal evaluation
Procurement procedures
Customer focus
Outside of work
Season ticket holder for Bristol Bears rugby, along with my youngest daughter
Travelling to watch football team I support, wondering which team will turn up
Getting out for the day on my motorcycle
Chairman of local charity, Pomphrey Hill Community Sports Association
Finding new way to encourage my daughters to get out of the house and not being glues to phones!