TONY UZOR ABOSI
Birmingham
Summary
Dedicated professional with expertise in AI training and evaluation, specialising in rubric and guideline-based assessment. Demonstrates exceptional skills in content correction, data annotation, and classification, ensuring quality and compliance through meticulous attention to detail. Proficient in error identification and correction, consistently applying guidelines to enhance documentation and quality tracking. Committed to advancing career goals by leveraging core competencies in AI response review and evaluation.
Overview
6
6
years of professional experience
1
1
year of post-secondary education
Work history
Customer / Technical Support Analyst
Knightley Homes
Birmingham, United Kingdom
2024.01 - 2026.03
- Reviewed incoming cases to determine correctness and appropriate resolution paths
- Applied documented guidelines to ensure consistent decision-making
- Produced clear written explanations and documentation
Microsoft Office 365 Support Engineer
Tek-Experts
2020.06 - 2021.02
- Evaluated complex information and produced accurate written responses
- Followed strict procedural guidelines and escalation criteria
- Maintained a verified 98% quality / satisfaction score
Education
MSc - Information Technology
Birmingham City University
United Kingdom 2022.09 - 2023.10
B.Tech - Computer Science
Federal University of Technology Owerri
Skills
- AI Training & Evaluation
- AI response review and evaluation
- Rubric and guideline-based assessment
- Content correction and rewriting
- Data annotation and classification
- Quality & Compliance
- Attention to detail
- Consistent application of guidelines
- Error identification and correction
- Documentation and quality tracking
AI TRAINING & ANNOTATION EXPERIENCE
- Reviewed AI-generated responses to ensure accuracy, clarity, and guideline compliance
- Applied documented evaluation criteria consistently across tasks
- Corrected low-quality outputs using structured written feedback
- Maintained quality standards while managing repetitive task volumes
Timeline
Customer / Technical Support Analyst
Knightley Homes
2024.01 - 2026.03
MSc - Information Technology
Birmingham City University
2022.09 - 2023.10
Microsoft Office 365 Support Engineer
Tek-Experts
2020.06 - 2021.02
B.Tech - Computer Science
Federal University of Technology Owerri