TONY THOMAS
Cambridge, Cambridgeshire
Summary
Linux System Engineer with strong experience in administering large-scale Linux environments. Managed more than 1,200 Linux and Windows servers across US(Orlando) and India(Noida) Data centers and resolved over 2,500 technical support issues at HostDime Datacenter (India). Actively developing cloud and automation skills with AWS, Terraform, Docker and Kubernetes, with a growing focus on Infrastructure as Code and scalable system design. Recognized as Budding Star of the Year for outstanding performance and teamwork. Motivated to join an organization where I can continue learning emerging technologies and contribute to solving real-world infrastructure challenges.
Overview
6
6
years of professional experience
4
4
Certificate
Work history
Jr.System Engineer
HostDime Datacentre Services Pvt.Ltd
, India
04.2023 - 06.2025
- Managed over 1,000 Linux and Windows servers across US and Indian data center's (bare-metal and virtualized).
- Resolved 2,500+ support tickets with consistently high turnaround efficiency.
- Configured and maintained hosting environments including cPanel, Plesk, DirectAdmin, InterWorx, and Spanel.
- Implemented server hardening standards, performance monitoring, and root-cause troubleshooting.
- Set up and managed Acronis Cloud Backup solutions for client infrastructure.
- Monitored servers with Zabbix, responding proactively to alerts and resolving incidents.
- Performed malware scans, email deliverability checks, and DNS issue diagnostics.
- Executed server and account-level backup and restoration tasks, including MySQL/MariaDB backup operations.
- Handled server migration and Elevation from EOL CentOS to Almalinux and Rocky Linux.
- Successfully delivered on tasks within tight deadlines.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Increased customer satisfaction by resolving issues.
General Operative
Brown Thomas Arnotts
Dublin, Ireland
07.2022 - 09.2022
- Managed team communication, improved workflow efficiency.
- Operated heavy machinery following safety regulations, promoted safe work environment.
Account Manager
iBoson Innovations
Kerala, India
10.2019 - 12.2021
- Engaged customers via emails, chat platforms, Zoom, and Google Meet,onboarding calls and product training
- Monitored customer satisfaction through regular interactions and feedback collection.
- Analyzed customer journeys to identify and resolve issues efficiently.
- Collaborated with technical and management teams to address customer pain points swiftly.
Education
MBA - Marketing and Operations
St Berchmens College
IndiaBTech - Electronics and Communication Engineering
Lourdes Matha College Of Science And Technology
Skills
- Operating Systems: Experienced with Linux distributions (AlmaLinux, CloudLinux, CentOS, Ubuntu) and Windows Server
- Cloud & Infrastructure: Hands-on with AWS services including EC2, IAM, VPC; familiar with Terraform for IaC; experienced with Docker; foundational knowledge of Kubernetes
- CI/CD & Automation: Working knowledge of Jenkins pipelines; comfortable with Bash and JavaScript for automation tasks
- Monitoring & Troubleshooting: Skilled in server provisioning, hardening, incident response, and Zabbix-based monitoring
- Collaboration & Communication: Capable in customer-facing communication, cross-team coordination, and continuous skill development
Certification
- AWS Certified Cloud Practitioner : d960468893c04d5e95f8414b03234dc1
- HashiCorp Certified: Terraform Associate (003): HCP00277302
- LFS158: Introduction to Kubernetes (Currently preparing for CKA exam)
- RHCSA: 130-206-915 (expired)
Timeline
Jr.System Engineer
HostDime Datacentre Services Pvt.Ltd
04.2023 - 06.2025
General Operative
Brown Thomas Arnotts
07.2022 - 09.2022
Account Manager
iBoson Innovations
10.2019 - 12.2021
MBA - Marketing and Operations
St Berchmens College
BTech - Electronics and Communication Engineering
Lourdes Matha College Of Science And Technology
github Profile
https://github.com/itonix/App.git
https://github.com/itonix/BlogApp-ECS.git
Core Technologies
Linux (AlmaLinux, CloudLinux, CentOS, Ubuntu) · Windows Server · AWS (EC2, VPC, IAM,ECS) · Terraform · Docker · Kubernetes (basic) · Jenkins · Bash · Zabbix · MySQL/MariaDB · Acronis Cloud Backup. cPanel .Plesk. Javascript . Node .
Project- HomeWorklab(Blog App)
Project: Node.js Blog Platform (AWS & Terraform, ECS Migration Ongoing)
- Developed a simple application in Node.js/Express with AWS SDK for JavaScript v3 that allows users to signup,create blogs, and image uploads.
- Automated AWS infrastructure via Terraform: VPC, ALB, RDS MySQL, S3, Lambda for SES emails and SSM parameter store for env variables
- Reworked EC2 servers from public to private subnets with NAT Gateway for secure access.
- Configured Jenkins CI/CD pipeline for manual builds and deployments from private GitHub repo.
- Secured web access with SSL via Cloudflare; scalable via Auto Scaling Group.
- Ongoing-project: Migrating the project from EC2 servers to ECS docker containers,Implemented Terraform codes to provision infa with ASG as ECS capacity provider.Uploaded application images to Docker Hub and AWS ECR for containerized deployment.
- Next step: Kubernetes migration planned
github Profile
https://github.com/itonix/App.git
https://github.com/itonix/BlogApp-ECS.git