TonY Thomas

Provided excellent customer service, enhancing the overall shopping experience for customers.

Efficiently handled a variety of tasks, from stocking and replenishing goods to accepting deliveries.

Handle cash and checkout tills

Assist in stocking and facing up stock.

• Maintained tidy reception area to provide visitors with positive first impression of company.
• Responded to telephone enquiries from clients, vendors and members of public.
• Ran reception areas by greeting visitors and responding to telephone and in-person requests for information.

• Hired and trained dedicated and high-achieving sales teams.
• Analysed sales to identify top-performing products.
• Interfaced with customers, determined needs, provided recommendations and up-sold services.
• Generated company growth through market expansion and sales.

• Served as key corporate representative, liaising with various stakeholders in support of operational excellence.
• Aided senior leadership by recommending corrective actions and improvements to company operations.
• Developed, recommended and implemented strategies to improve employee work quality and speed.
• Monitored and reviewed operational performance, aiding improved business strategy to maximise productivity.