Tony Robinson-Gamby

• Built start up from Scratch and Initiated business development activities, expanded client base.
• Managed negotiations with clients to secure profitable contracts.
• Managed business operations, financial performance and investments of company.
• Monitored operations to assess and highlight results.
• Led negotiations with vendors and suppliers, securing favourable terms.
• Managed daily operations, ensuring smooth running of the business.
• Negotiated contracts with suppliers, reducing overall costs.
• Provided exceptional customer service, resulting in repeat business.

Networked with industry leaders, cultivating mutually beneficial partnerships.

• Optimised resource allocation to maximise productivity.
• Instituted cost control measures, mitigated financial risk.

• Identified new business opportunities, leading to market expansion.
• Streamlined communication processes for improved team collaboration.
• Established successful partnerships with other companies for mutual growth.
• Led company-wide restructuring to streamline operations.
• Built high-performing teams to achieve organisational objectives.
• Managed key stakeholder relationships for smoother project completion.
• Oversaw all aspects of daily operations, ensuring smooth running of the organisation.
• Established a positive work environment which promoted staff morale and productivity.
• Successfully negotiated contracts with suppliers to reduce costs.
• Achieved customer satisfaction with regular feedback and improvement sessions.
• Directed day-to-day work of 200+ employees and motivated teams to exceed objectives.
• Allocated resources to teams and projects based on need, performance and availability.
• Worked with board of directors to establish objectives and decisively lead operations.
• Monitored operations to assess and highlight results.
• Partnered with management team to optimise operations and reduce costs.
• Spearheaded strategic planning and decision-making processes aligning with mission and stakeholder interests.
• Implemented cost-saving measures, leading to a significant reduction in overheads.
• Supervised daily warehousing activities to ensure operational efficiency.
• Improved warehouse layout to maximise storage space.
• Directed daily operations to achieve maximum output and reduce costs.
• Introduced effective cost control measures, reducing unnecessary expenditure.
• Delivered results under pressure to meet tight deadlines.
• Implemented rigorous financial controls, improving overall profitability.
• Maintained compliance with industry regulations at all times.
• Developed strategic business plans, enhancing corporate vision and objectives.
• Identified and resolved operational issues impacting productivity, performance or profitability.
• Directed day-to-day work of over 200 employees and motivated teams to exceed objectives.
• Recruited and managed senior staff with focus on delivering clear results.
• Established budgets based on historical, current and forecasted business data.

• Resolved client issues promptly, ensuring high levels of satisfaction.
• Delivered presentations to potential clients, securing new business partnerships.
• Coordinated with finance department to manage account finances efficiently.
• Managed business relationships to ensure loyalty and long-term commitment.
• Implemented customer service policies, enhancing client experience.
• Achieved client satisfaction by managing key accounts effectively.
• Assured timely delivery of products and services to meet customer expectations.
• Negotiated contracts to secure profitable deals.
• Established strong rapport with clients through regular communication.
• Delivered high level of service to clients to maintain and extend relationships for future business opportunities.
• Oversaw account portfolio to deliver top-quality account services.
• Nurtured client relationships, scheduling on-site visits or off-site meetings to touch base on account needs.
• Handled customer concerns and complaints to resolve issues and build loyalty.
• Delivered exceptional customer service, addressing customer queries and handling customer complaints.