TONY MATHEW
Coventry
Summary
Offering with over 8 years of experience in managing wide spectrum of General Administrative activities including Transportation & Housekeeping, Inventory Management, Marketing and Public Relations. Expertise in various facets of Human Resource Administration including Manpower Planning, Recruitment, Selection, Training & Development, Performance Administration, Career Development, Staff Welfare and so on. Skilled in establishing employee-friendly & productive work environments through employee engagement and resolution of conflicts. Resourceful in developing PR campaigns & media relations strategies and collaborating with internal teams (marketing) and maintaining open communication with senior management. Directed all administrative activities like event organization, capacity planning and record keeping of office stationery including various formats. Customer-centric professional; focused on providing excellent services to all valued clients for enhanced customer satisfaction. Provided high level administrative support involving efficient management of office equipment, housekeeping, office administration & transport. Result-oriented professional with proven talent in guiding sub-ordinates for accomplishment of goals & objectives; problem-solver with strong negotiation, communication & analytical skills. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
12
12
years of professional experience
1
1
Certification
Work History
- Offering with over 9 years of experience in managing wide spectrum of General Administrative activities including Transportation & Housekeeping, Inventory Management, Marketing and Public Relations
- Demonstrated respect, friendliness and willingness to help wherever needed
- Managed time efficiently in order to complete all tasks within deadlines
- Developed strong organizational and communication skills through coursework and volunteer activities
- Identified issues, analyzed information and provided solutions to problems
- Skilled at working independently and collaboratively in a team environment
- Expertise in various facets of Human Resource Administration including Manpower Planning, Recruitment, Selection, Training & Development, Performance Administration, Career Development, Staff Welfare and so on
- Demonstrated respect, friendliness and willingness to help wherever needed
- Managed time efficiently in order to complete all tasks within deadlines
- Developed strong organizational and communication skills through coursework and volunteer activities
- Collaborating with teams, monitoring operations within the organization, managing groups, coordinating with management and involved in planning as per organization's requirements
- Coordinating office activities & operations to secure efficiency & compliance to organization policies
- Maintaining & keeping stock of office supplies and placing orders when necessary
- Generating and updating records & databases with personnel, financial and other data
- Managing the daily/weekly/monthly agenda and arranging new meetings and appointments.
- Identified & appointed Distributors, led & motivated Distributors & DSRs and achieved the target on a monthly basis
Production Worker
Brose LTD
09.2023 - Current
- Performed hand-finishing of final products after assembling component parts for items.
- Assisted quality assurance by inspecting items and removing defective parts.
- Boxed, labeled, and transported items to support assembly operations.
- Collaborated with other production workers to achieve smooth running of production line.
- Inspected assembly line to confirm proper operation.
- Followed instructions to make products in line with customer specifications.
- Trained new employees by demonstrating operation of production line machinery.
- Followed safety protocols to prevent accidents and injuries to self and colleagues.
Product Sorter
UniParts (NHS Supply)
03.2023 - 07.2023
- Checked color, shape, texture and grade of products and materials against established templates, charts, and samples.
- Operated and maintained testing equipment.
- Followed standard operating procedures for inspections and tests.
- Repaired faults, reassembled products, and completed additional tests.
Line Leader
Lindt DHL
07.2022 - 03.2023
- Assisted in training new employees and implementing procedural changes.
- Coordinated staff, parts and process flow to minimize work in progress, eliminate shortages, and maximize productivity.
- Provided and promoted solutions to eliminate reoccurring problems.
- Safely operated to avoid accidents and mishaps.
- Collaborated with manager on performance-related issues and employee performance reviews.
- Supervised updating procedures for working documents such as shift reports and handovers.
FC Associate
Amazon
11.2021 - 07.2022
- Unloaded deliveries into warehouse and arranged contents in designated storage areas.
- Maintained compliance with company safety policies and called violations to attention of management.
- Followed procedures at all times for personal and team safety.
- Operated pallet jacks, forklifts and other heavy equipment to transport merchandise throughout facility.
- Pulled orders quickly to maintain demanding productivity goals.
Administration
Newhope Children's Home
03.2017 - 10.2021
- Assisted in administration of medications and worked with pharmacy to replenish medications.
- Selected, prepared or used equipment, monitors or drugs for administration of anesthetics.
- Monitored Workforce Administration System (WFA) for schedule updates and current information.
- Facilitated drug administration by assessing patient and pertinent labs.
- Completed paperwork for monthly reports to administration concerning enrollment.
Advertising Sales Representative
Ar Al Khaleej Printing & Publishing Press (Al Khal
08.2016 - 02.2017
- Created and presented media and advertising packages to prospective customers.
- Used consultative sales techniques to pinpoint customers' advertising needs and close on short-term and long-term sales contracts.
- Researched and customized service proposals for clients to meet requirements and set profitable compensation scale.
- Devised strategies to perform at required goal level and achieve monthly quota.
Territory Sales Manager
Reliance Communications Ltd
12.2014 - 04.2016
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Targeted prospects in other territories through careful research of competitor products, services, and trends.
- Leveraged market knowledge to capitalize on emerging opportunities and maintain consistent growth rate at 85% or higher.
- Motivated and mentored sales employees to enhance presentation, negotiation and customer relations abilities.
Sales Officer
Zoom Batteries
08.2012 - 11.2014
- Enhanced sales operations through development of new sales strategies, cold calling techniques and customer follow-up
- Identified and qualified new distributors to increase market share in key territories.
- Supervised, trained and mentored staff resulting in consistent team achievement.
- Prepared sales reports with informative graphs and charts to outline key data.
- Recommended and implemented strategic initiatives targeting new business to increase sales 85%
Education
MBA (Marketing) -
Visvesvaraya Technological University
Karnataka, India01.2012
BBA -
Mahatma Gandhi University
Kerala, India01.2009
Skills
- Team Management
- Quality Assurance
- Excellent Communication
- Clerical Support
- Active Listening
- Friendly, Positive Attitude
- Time Management
- MS Office
- Dependable and Responsible
- Organizational Skills
- Data Entry
Certification
- Certification in 'Productivity and Innovation' from the University Centre Grimsby
- Certification in 'Financial Accounting' from the Institute of Accountants
- Certification in 'Tally 7.2'
- Certificate of Reliance Elite Star Achievement
- Certificate of Reliance Top performance in Gross ADDS with Quality
- Certificate of Reliance Top performer in DSL Contest
Key Result Areas
- Create an inspiring team environment with an open communication culture.
- Set clear team goals.
- Delegate tasks and set deadlines.
- Oversee day-to-day operation.
- Monitor team performance and report on metrics.
- Motivate team members.
- Discover training needs and provide coaching.
Projects
Exide, Kerala, Distribution Channels, This project focused on the distribution channels of jive among the Distributors. Travancore Cements Ltd., Kerala, Market Analysis & Consumer Awareness, This project focussed on market analysis & consumer awareness of the products manufactured by TCL.
Driving license
UK full driving license
MATHE811116T99WH
Timeline
Production Worker
Brose LTD
09.2023 - Current
Product Sorter
UniParts (NHS Supply)
03.2023 - 07.2023
Line Leader
Lindt DHL
07.2022 - 03.2023
FC Associate
Amazon
11.2021 - 07.2022
Administration
Newhope Children's Home
03.2017 - 10.2021
Advertising Sales Representative
Ar Al Khaleej Printing & Publishing Press (Al Khal
08.2016 - 02.2017
Territory Sales Manager
Reliance Communications Ltd
12.2014 - 04.2016
Sales Officer
Zoom Batteries
08.2012 - 11.2014
MBA (Marketing) -
Visvesvaraya Technological University
BBA -
Mahatma Gandhi University
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