TONY KURIAN
South Cerney, Cirencester,Gloucestershire
Summary
Experienced Network Engineer with over 7 years in IT industry. Excellent reputation for resolving problems and improving customer satisfaction. Offers flexible schedule to deliver on team goals.
Overview
7
7
years of professional experience
Work history
Tesco colleague
Tesco Extra
Cirencester, Gloucestershire
09.2023 - 02.2025
- Completed work following safety rules for best working practices.
- Listened closely to instructions, carrying out fast-paced picking and packing in line with targets.
- Reported issues and damages to senior warehouse staff, enabling prompt, effective resolutions.
- Minimised product damage, ensuring goods were correctly handled and stored to task specifications.
- Attended Health and Safety training to ensure consistent adherence to warehouse safety policies.
- Cleaned and tidied work areas to meet inspection requirements.
- Stored products in appropriate storage areas to maximise space within warehouse.
- Located desired items for customers to improve sales.
- Organised goods to clearly display labels, prices and features.
- Arranged items in order of use-by dates to reduce stock waste.
- Removed items with exceeded expiry dates for disposal.
- Consistently arrived at work on time and ready to start immediately.
Senior Systems Engineer
RM INDIA
TRIVANDRUM, INDIA
03.2021 - 05.2023
- Expertise in installing, configuring, and troubleshooting of Cisco Routers and Juniper Router
- Performed most complex network changes and implementations
- Have good knowledge of troubleshooting, implementing, optimizing, and testing of static and dynamic routing protocols such as EIGRP, OSPF
- Configuring and Administering DHCP, DNS management, TCP/IP
- Overseeing resource records in domain covering TXT records, CNAMES, and alias of DNS names and URL's
- Vendor Management: Monitoring SLAs with vendors and revisiting same for better uptime
- Provided technical support services for DNS and DHCP services
- Resolved issues related to operational components for Local Area Networks, Wide Area Networks and voice systems.
- Implemented network security equipment, including firewalls, two-factor authentication.
- Delivered outstanding helpdesk service and support to customers.
- Worked closely with customers, internal staff and other stakeholders to determine planning, implementation and integration of system-oriented projects.
- Implemented network security equipment, including firewalls, two-factor authentication and antivirus software.
- Trained staff on new system features, boosting productivity levels across the organisation.
- Troubleshot complex networking issues to ensure uninterrupted service provision.
- Maintained up-to-date knowledge on emerging technologies for potential integration into existing systems.
- Handled scripting tasks for debugging and automation using Python.
- Designed sophisticated network infrastructures for improved data flow and security.
AREA NETWORK ENGINEER
KERALAVISION BROADBAND PVT LTD
THRISSUR, INDIA
10.2020 - 03.2021
- Managed inventory of all network hardware, Management and Monitoring by use of SSH, SNTP, NTP
- Provided Technical support for improvement, upgrades, and expansion of existing network architecture
- Installation and troubleshooting of OLT and ONT
- Coordinating with field teams in troubleshooting
- Provided smooth communications by configuring LAN technology, wireless access points and controllers.
- Configured routers, switches and firewalls to deploy and support LAN, WAN and wireless networks.
- Designed efficient network structures for enhanced data flow and communication.
- Conducted routine audits on network usage to ensure compliance with company policies and regulations.
- Assisted team members in understanding complex networking concepts, enhancing team productivity.
Network Engineer
TALENT MAXIMUS (OUTSOURCING - SIFY TECHNOLOGIES LTD)
KOCHI, INDIA
10.2018 - 01.2020
- Installation, Troubleshooting and modifications on network equipment's including routers (CISCO ASR 9001, 1001, 7200, 7604, 3825, 1841, 2811 series) & CISCO Switches (2900, 3500 series)
- Consistently exceeded service metrics through top-quality customer care.
- Maintained positive and professional demeanour under pressure, handling difficult situations with composure and tact.
- Made outgoing phone calls to confirm appointments, respond to enquiries and gather information.
- Independently resolved issues with resourceful research and critical thinking,
- Maintain with Link utilization and memory usages of routers through Quality of Service policy
- Handling escalation metrics
- Documented configurations and maintenance details in technical reports and diagrams.
- Established and supported wireless LAN controllers and access points to provide wireless solutions with streamlined hardware.
- Configured routers, switches and firewalls to deploy and support LAN, WAN and wireless networks.
- Utilised advanced diagnostic tools for quick issue identification and resolution, reducing downtime significantly.
- Handled escalated customer complaints professionally; resolved concerns promptly.
- Collaborated with cross-functional teams to deliver optimal network solutions.
- Installed and configured Cisco hardware and software for operational improvement.
Network Engineer
INDIAOPTIONS SOFTWARE PVT LIMITED
ERNAKULAM, INDIA
07.2015 - 01.2018
- Reduced downtime through regular monitoring and proactive system checks.
- Optimised network performance by troubleshooting and resolving complex technical issues.
- Assisted team members in understanding complex networking concepts, enhancing team productivity.
- Installed hardware components, ensuring optimal operation of the network infrastructure.
- Configured routers, switches and firewalls to deploy and support LAN, WAN and wireless networks.
- Provided smooth communications by configuring LAN technology, wireless access points and controllers.
- Managed complex support tickets, leading to efficient problem resolution.
Education
Bachelor of Technology - Electronics and Communication
MG UNIVERSITY
Skills
- WAN Technologies : PPP/HDLC, Frame-Relay, MPLS/VPN, DMVPN, IP Sec VPN, CVPN
- Routing Protocols : RIP, EIGRP, OSPF, BGP
- IPv6 Routing Protocols: RIP ng, EIGRPv6, OSPFv3, MP-BGP
- Switching : VLAN, VTP, STP, RSTP, MST, Port Security
- Layer 3 FHRP : HSRP, VRRP, GLBP
- DNS, DHCP
- FortiGate Firewall, Cisco ASA
- TCP and IP knowledge
- Network cabling knowledge
- Knowledge of cisco systems
- Knowledge of juniper networks
- Wireless communication understanding
- IP addressing and routing
- CCNA and CCNP
- Remote access solutions
- Virtual private networks
- Network monitoring tools
- Team player
- CISCO switches and firewalls
Languages
English
Work availability
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
morning
afternoon
evening
swipe to browse
Timeline
Tesco colleague
Tesco Extra
09.2023 - 02.2025
Senior Systems Engineer
RM INDIA
03.2021 - 05.2023
AREA NETWORK ENGINEER
KERALAVISION BROADBAND PVT LTD
10.2020 - 03.2021
Network Engineer
TALENT MAXIMUS (OUTSOURCING - SIFY TECHNOLOGIES LTD)
10.2018 - 01.2020
Network Engineer
INDIAOPTIONS SOFTWARE PVT LIMITED
07.2015 - 01.2018
Bachelor of Technology - Electronics and Communication
MG UNIVERSITY
Similar Profiles
Wiktoria WronaWiktoria Wrona
Colleague at Tesco ExtraColleague at Tesco Extra
Ryan ChapmanRyan Chapman
Retail cashier at Tesco ExtraRetail cashier at Tesco Extra
Sampada MayekarSampada Mayekar
Bakery worker at Tesco ExtraBakery worker at Tesco Extra
EVE KEMENYEVE KEMENY
Night Colleague at Tesco ExtraNight Colleague at Tesco Extra
Sharon WoodruffeSharon Woodruffe
School Administration Officer at Down Ampney C of E Primary SchoolSchool Administration Officer at Down Ampney C of E Primary School