Tony Guest

I have currently served 22+ years as an officer, having passed the age of 55 I am now looking to retire from the force, I currently work as a crime investigator dealing with the public over the telephone creating crime reports and carrying out investigations.

I work from force contact created logs and then use my law training to decide from the circumstances what crime and level of risk to generate, I will then contact witnesses, search for cctv and other sources of evidence with a high level of investigation knowledge.

I am a police advanced level driver or "standard" driver in police terminology. Qualified to use blue lights and sirens at high speed.

I am also qualified as a riot van driver with the same emergency response.

I have many years experience on response answering and responding to emergency calls for public safety, and the pursuit of offenders.

I have worked on neighbourhood teams on mountain bike patrol on busy town centres. I have also worked on Force CID investigating crime for many years, case file preparation, and attending court when required.

I am also advanced search trained, and also have very high communication skills, also ABE trained and can interview children that have suffered serious crime.

I am able to communicate with the public efficiently and address aggression and all the circumstances one can imagine, I have a high level of first aid training and also self defence to police level.

I am able to make life saving decisions and handle the pressure that comes with the role, I have been in a highly trusted position for the whole of my career where honesty and integrity is second to none. I am trained in data management, using intelligence systems and all police systems that are now digital.

There is a lot to enter in this section and I would be happy to discuss it face to face.

I am in a position to retire and have to give 28 days notice to the force.

Service and parts advisor.

Managing a national team of 24 service engineers based all around the UK.

Managing service contracts and inclusive maintenance,

Liaising with workshop and scheduling deliveries of new fork trucks including the organisation of crane hire.

Arranging the supply of components from the warehouse and ensuring an engineer was on site to carry out repairs and servicing.

Dealing with European parts enquiries and appropriate shipping.

Liaising with purchasing regarding parts for trucks up to 30 years old.

Developing product knowledge and part number memory.

Attending national engineers meetings at various hotels to problem solve issues with working practises and further develop methods.

Returned to Richmond motors after being head hunted by their management that included a personal friend.

This was in the same role as my previous employment.

Sadly made redundant from this position.

• Checked vehicle before each trip to ensure mechanical issues were identified early.
• Followed all driving regulations for safety assurance on the road.
• Worked flexible hours including weekends and holidays to meet business requirements.
• Filled out paperwork accurately, reducing administrative errors in delivery records.
• Completed daily vehicle inspections for maintenance of safety standards.
• Communicated effectively with dispatch team, aiding efficient coordination of deliveries.
• Maintained cleanliness in van, contributing to a professional company image.
• Offered assistance with heavy parcels, resulting in positive feedback from clients.
• Assisted warehouse team with stock management, improving overall operational efficiency.
• Improved customer satisfaction by ensuring safe and timely delivery of items.
• Kept up-to-date knowledge of road network changes, avoiding unnecessary delays in delivery schedules.
• Kept accurate records of mileage, fuel costs and expenses for accountability purposes.
• Loaded vans according to schedule deadlines, ensuring punctual departures for deliveries.
• Enhanced company reputation through courteous interactions with customers during deliveries.
• Ensured correct loading and unloading of products to avoid damage or loss.

Cleaning maintenance of cars, vans, light commercial 7.5t trucks, HGV rigid and articulated tractor units and trailers.

Collection and delivery of all fleet vehicles.

Compound / Yard maintenance, reversing of fleet vehicles, parking very large HGV,s with safety and space in mind.

Driving all around the UK for companies that require the vehicle and driver, adhering to their delivery times and destinations acting as an employee on their behalf.

Showing class leading customer service for the group as the first independent garage in the UK to receive the coveted BS5750 Approval and maintaining the continuous working practise.

Promotion to Rental assistant answering to the branch manager, taking rental bookings and enquiries, creating rental aggreements, handling cash and banking, organisation of fleet allocation. Supervising yard staff telephone calls from account holders and other hire companies request cross hire vehicles. Managing relationships with high revenue accounts and long term hire.

Delivery and collection of hire vehicles in a timely manner keeping up customer expectations adhering to deadlines and rental start and end dates.

Preparation and maintenance of fleet vehicles including valeting to the highest standards.

Dealing with customers face to face ensuring a full understanding of vehicle controls and safety.

Handling rental agreements accurately.

Checking service dates on vehicles and carrying our under bonnet checks, tyre pressures and safety equipment.

Keeping a smart appearance and focusing on customer relationships for long term and regular hire accounts.

Liaising with supervisors and managers when problems arise and general team building.

• Took part in staff training sessions, staying abreast of latest industry practices.
• Assisted with periodic stock checks, maintaining accurate inventory records.
• Utilised hand-held scanners for efficient tracking of warehouse items.
• Loaded and unloaded goods from vehicles, resulting in smooth workflow.
• Adhered strictly to health and safety regulations at all times.
• Ensured safety by adhering to forklift operating guidelines and procedures.
• Contributed to meeting delivery deadlines through prompt loading and unloading of goods.
• Maintained focus whilst operating heavy equipment in a busy environment.
• Maintained open communication lines with supervisors regarding any potential issues or concerns.
• Received, stored and dispatched goods in line with company policy.

• Assured timely deliveries by loading and unloading goods from delivery vehicles efficiently.
• Improved warehouse organisation by methodically stacking items in designated areas.
• Maintained operational functionality of forklift through routine checks and repairs.
• Prepared goods for dispatch to meet tight delivery schedules on time.
• Reduced potential stock damage by careful manoeuvring of loaded forklifts around warehouse.
• Collaborated closely with warehouse staff to streamline operations, boosting productivity levels.
• Optimised space utilisation within the warehouse by skillful arrangement of stock.
• Supported efficient workflow by keeping work area clean and hazard-free at all times.
• Aided smoother daily operations with proactive communication with team members.
• Enhanced safety by adhering to all company and legal forklift operation guidelines.

• Maintained safety regulations by enforcing strict adherence to company policies.
• Reduced damages with careful handling and storage of fragile items.
• Assisted team members in loading large items safely onto delivery trucks.
• Loaded and unloaded delivery vehicles, ensured safe transport of goods.
• Collaborated on stock checking routines, provided accurate inventory updates.
• Operated forklift trucks to efficiently manage heavy loads in the warehouse.
• Checked invoices against delivered items to ensure accuracy in record keeping.
• Managed disposal of waste materials, maintained clean working environment.
• Performed general maintenance tasks around the warehouse, ensured a safe work environment.
• Inspected goods upon arrival, reported any discrepancies or damages.
• Sorted materials into appropriate areas for easy access and organisation.
• Filed records to maintain accurate stock documentation.
• Ensured high standards of cleanliness by regularly sanitising warehouse equipment.

Fundamental computer programming.

Agreed to a placement at LPK Upholstery while employed at Metcom to gain experience working alongside experienced craftsmen manufacturing hand made furniture.