Tony Darbyshire
Gerrards Cross,Buckinghamshire
Summary
Excelent communicator with extensive experience in several industries. First class planning and delivery skills to meet exact job specifications.
Communicates and negotiates successfully to achieve productive, acceptable outcomes.
Highly motivated and detail-oriented with many years of experience in customer service and sales.
Demonstrates talent in handling challenging situations with tact and diplomacy.
Displays strong organisational and time management skills.
Overview
59
59
years of professional experience
2
2
years of post-secondary education
Work history
Spur Agent
Menzies Aviation / Airline Services Ltd
London, Greater London
2023.05 - Current
- My current role is to support and work with the baggage handling arm of Menzies Aviation which is contracted to for several major airlines based at Heathrow Airport.
Delivery Support
Geoff Neal Litho Ltd
Yiewsley, Greater London
1999.01 - 2009.02
- During this time worked for The Cooperative Group in office management, based in Yiewsley
- I then worked as an agency driver for various companies doing delivery work around the south of England
- I then worked for Geoff Neal Litho Ltd. before retiring.
Sales Consultant
Peninsula Business Services Ltd
Manchester, Greater Manchester
1997.10 - 1998.10
- My role was to find new customers for Peninsula Business Services Ltd
- Selling their employment management services to small and medium sized businesses.
Training Manager
Abbey Life Assurance Ltd
Bournemouth
1996.05 - 1997.10
- My job was to train Abbey Life sales associates in both technical financial services products and sales training.
Managing Partner
Financial Services Qatar
1996.10 - 1997.07
- I started a new business in Qatar, servicing and advising expats from the USA, Europe and Asia.
Regional Sales Manager
Hill Samuel Financial Services
Bournemouth, Dorset
1991.02 - 1992.10
- I managed a team of 74 sales staff, and 4 sales managers, selling financial services to private clients and business owners.
Regional Sales Manager
American Express subsidiary, Acuma Ltd
Southampton
1989.05 - 1990.10
- My job was to build a sales team in the Solent area around Southampton
Sales Manager
National Financial Management Corporation
Wokingham, Berkshire
1988.02 - 1989.05
- I was building a direct sales office for this company.
- Monitored sales team performance, providing effective training to help reach revenue and profit targets.
Assistant Manager - Training and Development
Hambro Life Assurance Ltd
Swindon, Wiltshire
1980.01 - 1988.02
- Adapted session delivery to meet specific needs of professional learners within different environments.
- Produced training courses and support materials tailored to organisational needs.
- Facilitated high-quality workshops, and training courses for all aspects of financial services products.
Truck Sales Representative
Nechells Hall Garage Ltd
Willenhall, West Midlands
1979.01 - 1979.12
- Worked for a premier Mercedes Benz Truck franchise in
- Responded to telephone and in-person requests for information.
- Used consultative sales approach to understand and meet customer needs.
- Developed new business by networking with valuable customers.
- Increased revenue by acquiring new customers and determining needs to offer relevant products.
- Resolved customer concerns promptly to maintain satisfaction.
Sales Representative
Michelin Tyre Co. Ltd
Wolverhampton, West Midlands
1974.04 - 1979.12
- On leaving the Royal Navy I worked as a salesman for Michelin and worked in the West Midlands, based in Wolverhampton.
- My day-to-day job was to service tyre distributors and van and truck operators to take orders for a full range of Michelin car and truck tyres.
- Used consultative sales approach to understand and meet customer needs.
Petty Officer Photographer
Royal Navy
Portsmouth
1965.01 - 1974.04
- Served as a photographer in the RN, leaving in the rank of Petty Officer, to pursue civilian career.
Education
Certified Financial Planner -
Personal Finance Society
UK 1983.01 - 1985.05
GCE - English, Maths, Geography, Navigation, History
UK GCE Board
Microsoft Office Suite - Word, Powerpoint and Excel
Microsoft
Skills
- Customer complaint resolution
- Customer service abilities
- Problem-solving skills
- Customer needs determination
- Organizational skills
- Direct sales
- Managing sales team
Additional Information
- Eligible to work in the UK: Yes
Languages
English
Fluent
Timeline
Spur Agent
Menzies Aviation / Airline Services Ltd
2023.05 - Current
Delivery Support
Geoff Neal Litho Ltd
1999.01 - 2009.02
Sales Consultant
Peninsula Business Services Ltd
1997.10 - 1998.10
Managing Partner
Financial Services Qatar
1996.10 - 1997.07
Training Manager
Abbey Life Assurance Ltd
1996.05 - 1997.10
Regional Sales Manager
Hill Samuel Financial Services
1991.02 - 1992.10
Regional Sales Manager
American Express subsidiary, Acuma Ltd
1989.05 - 1990.10
Sales Manager
National Financial Management Corporation
1988.02 - 1989.05
Certified Financial Planner -
Personal Finance Society
1983.01 - 1985.05
Assistant Manager - Training and Development
Hambro Life Assurance Ltd
1980.01 - 1988.02
Truck Sales Representative
Nechells Hall Garage Ltd
1979.01 - 1979.12
Sales Representative
Michelin Tyre Co. Ltd
1974.04 - 1979.12
GCE - English, Maths, Geography, Navigation, History
UK GCE Board
Microsoft Office Suite - Word, Powerpoint and Excel
Microsoft
Petty Officer Photographer
Royal Navy
1965.01 - 1974.04