Summary
Overview
Work History
Education
Skills
Timeline
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Tony Bersey

Bedfont

Summary

Highly skilled Import Operations Manager with over 25 years of experience in the logistics and freight management industry, specializing in international trade operations and customs compliance. Demonstrated expertise in negotiating favorable terms with vendors, managing cross-functional teams, and ensuring seamless import processes that align with regulatory standards.

Proven track record in strategic planning and project management, successfully implementing initiatives that streamline operations, reduce costs, and improve efficiency across diverse supply chains. Adept at analyzing complex import scenarios to deliver innovative solutions, driving both revenue growth and customer satisfaction. Recognized for developing robust client relationships and fostering partnerships that support long-term business success.

Overview

42
42
years of professional experience

Work History

Import Operations Manager

TransGlobal Freight Management
01.1995 - Current

Dynamic Import Operations Manager TransGlobal Freight Management

  • Leadership & Team Management: Directed and motivated a team of 14 staff across the Import Entry, Import Consolidation, and Import Accounting sections.
  • Import Process Expertise: Oversaw ERTS (Enhanced Remote Transit Shed) control and implemented ERTS operations at various strategic locations.
  • Financial Oversight: Managed profit and loss (P&L), budget allocation, and overall commercial operations to drive financial performance.
  • Strategic Freight Development: Expanded freight development initiatives and optimized import entry infrastructure.
  • Strategic Planning & Vendor Negotiation: Devised and executed strategic plans while successfully negotiating favorable vendor contracts.
  • Technological Innovations:
    Designed an eCommerce automated brokerage platform to enhance operational efficiency.
    Developed Events/Milestone API links for direct client integration.
    Implemented a DDU (Delivered Duty Unpaid) payment collection app to streamline payment processes.
  • Customs Compliance & Accreditations: Maintained strict compliance with customs regulations, achieving BIRDS License and status as an Accredited Authorized Consignee and Consignor.
  • Industry Collaboration: Collaborated with DHL to design the first fully automated ETSF (External Temporary Storage Facility) integrated into an automated conveyor system.
  • Strategic Leadership: Transitioned from Import Operations to a senior commercial role, overseeing ecommerce implementation at multiple UK locations, including LHR Head Office.
  • Import Process Optimization: Prevented the loss of ERTS license and expanded operations to three locations. Managed import systems, clearance, and accounting processes, while implementing deferral account operations.
  • Vendor Negotiation & Cost Savings: Successfully negotiated vendor contracts, achieving a 35% reduction in transport costs.
  • Innovation & Technology: Designed an automated brokerage platform, reducing staff costs by 75%, generating tax files, KPI reports, and API milestone links. Developed a DDU payment collection app in collaboration with IT.
  • Revenue Generation: Onboarded leading ecommerce platforms (Shein, Temu, Cainiao) and delivered £2–£3M commercial GP annually, despite limited resources allocated to imports.
  • Customs Compliance & Accreditations: Achieved BIRDS license and Authorized Consignee/Consignor status, ensuring robust regulatory adherence.
  • Shift Implementation & Team Management: Introduced and managed 4-on-4-off shifts, optimized staffing and budget.

Import Supervisor / Assistant Manager

Airborne Express
01.1990 - 12.1995
  • Supervising 15 Staff
  • Import Entry Section
  • Import Gateway/Consolidation Section
  • Import Charging
  • Import Bond Control

Import Entry Clerk

Burlington Northern International
01.1986 - 12.1990
  • Import Customs Entries / Customer Service / Customs Bond

Junior Freight Clerk

Phoenix Aircargo
01.1983 - 12.1986
  • Import / Export Airfreight
  • Import / Export Seafreight
  • Import / Export Roadfreight

Education

School -

01.1983

Skills

  • Import compliance
  • Customs regulations
  • Budget management
  • Vendor negotiation
  • Team leadership
  • P&L management
  • Project management
  • Process optimization
  • Data analysis
  • Import documentation
  • Client relationship management
  • Strategic planning
  • Freight operations

Timeline

Import Operations Manager

TransGlobal Freight Management
01.1995 - Current

Import Supervisor / Assistant Manager

Airborne Express
01.1990 - 12.1995

Import Entry Clerk

Burlington Northern International
01.1986 - 12.1990

Junior Freight Clerk

Phoenix Aircargo
01.1983 - 12.1986

School -

Tony Bersey