TONY AGNELO DA’SILVA
Feltham,London
Summary
Proficient in Windows 2000 Professional, MS-Office Professional, and Tally 5.4, with a strong foundation in internet applications and DFT 2. Demonstrates expertise in utilising these tools to enhance productivity and streamline operations. Committed to leveraging technical skills for continuous improvement and innovation within the workplace.
Overview
13
13
years of professional experience
1
1
year of post-secondary education
Work history
Carry Assistant, Fork Lift Driver
Bestway Wholesale
Southall, London
2021.08 - Current
- Managed executives' schedules for improved daily workflow.
- Coordinated team meetings to enhance communication and productivity.
- Support staff members with administrative tasks, reducing workload stress.
- Provided customer service, delivering high levels of satisfaction.
- Compiled data to generate comprehensive reports.
- Facilitated smooth warehouse operations by safely moving inventory with forklift.
- Enhanced safety standards within workplace with adherence to lift driving protocols.
Customer Service Manager (CSM)
Landbroke Coral
Feltham,Hounslow, London
2023.12 - 2024.01
- Promoted products effectively to increase sales.
- Oversaw daily operations, ensuring optimal performance.
- Implemented training programmes, enhancing team capabilities.
- Navigated complex issues to provide apt solutions.
- Maintained positive relationships through effective communication.
- Delivered exceptional service by addressing customer queries promptly.
- Demonstrated leadership skills in managing diverse teams.
- Enhanced operating procedures for smoother workflow.
Kitchen hand
ALPHA LSG Heston
Heston,Hounslow, London
2019.11 - 2021.04
- Sourced fresh produce from local markets, ensuring high-quality dishes.
- Assisted kitchen staff to maintain efficient operations.
- Participated in regular training sessions to refine culinary skills.
- Delivered prompt dishwashing and cutlery polishing services to enhance customer satisfaction.
Dock Assistant
Single Resource Agency in DHL-FLIGHT-CATERING
2017.03 - 2018.10
- I have done DFT1 -DFT 2.
Housekeeping, Reception & Waiter
Ramada Hotel
South Ruislip
2016.09 - 2017.01
Oppo Sales Manager
Oppo Mobil Company
2012.07 - 2016.06
Education
Diploma - Windows 2000 Professional, Ms-office Professional, Tally 5.4, Internet
Digicom Computer Education
India,Goa 2020.08 - 2021.02
Hardware and Networking - Level 2 - IT
Richmond and Hillcroft Adult Community College
Parkshot Campus|Richmond Upon Thames|Surrey|TW9 2R 2024.03 - 2024.06
Skills
- Windows 2000 Professional
- Ms-office Professional
- Tally 54
- Internet
- DFT 2
Custom
I hereby declare that the above information given is true and correct.
Affiliations
- Football ,long Drive
Timeline
Hardware and Networking - Level 2 - IT
Richmond and Hillcroft Adult Community College
2024.03 - 2024.06
Customer Service Manager (CSM)
Landbroke Coral
2023.12 - 2024.01
Carry Assistant, Fork Lift Driver
Bestway Wholesale
2021.08 - Current
Diploma - Windows 2000 Professional, Ms-office Professional, Tally 5.4, Internet
Digicom Computer Education
2020.08 - 2021.02
Kitchen hand
ALPHA LSG Heston
2019.11 - 2021.04
Dock Assistant
Single Resource Agency in DHL-FLIGHT-CATERING
2017.03 - 2018.10
Housekeeping, Reception & Waiter
Ramada Hotel
2016.09 - 2017.01
Oppo Sales Manager
Oppo Mobil Company
2012.07 - 2016.06