Tony Adams

• Recruited and managed senior staff with focus on delivering clear results.
• Monitored operations to assess and highlight results.
• Hired exceptional candidates and effectively led staff to maximise productivity and eliminate process lags.
• Interpreted underlying risks, business needs, client requirements and cost structures to increase forecasting accuracy.
• Established budgets based on historical, current and forecasted business data.
• Trained and mentored managers to cultivate cohesive leadership team.
• Identified and resolved operational issues impacting productivity, performance or profitability.
• Maintained agile, responsible organisation with sustained revenue growth by monitoring industry forecasts, honing budgets and adjusting marketing strategies.
• Provided customers with outstanding service, extending relationships for future business opportunities.

• Directed day-to-day work of 12 employees and motivated teams to exceed objectives.
• Monitored inventory needs and worked with procurement team to facilitate supply chain operations.
• Negotiated with vendors and service providers to control corporate expenditures.
• Generated business, cost and employee reports to management.
• Empowered staff members to contribute to continuous improvement, quality and growth of company.
• Prepared and reviewed procedural documents for daily operations.
• Scheduled regular team meetings to discuss business updates, issues and recommendations.
• Fostered culture of inclusion and positive rapport through consistent team-building activities and inter-office competitions.
• Tracked KPIs to drive profitability and target delivery.

TGI Friday's trained and Certified Bartender.

Reached Master Bartender Accreditation

2008 World Bartending Champion, Las Vegas, Nevada

2005 World Tandem Flair Champion, Bucharest, Romania

2007 European Champion, Oslo, Norway

4 x UK Flair and Bartending Champion

Completed two New Store Openings, with complete training for new starters